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El Monte, CA

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Car Wash

5.0 (1 review)

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1 year ago

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Mission Hand Car Wash - New price under new ownership.

Mission Hand Car Wash

(1.3k reviews)

I've been a monthly member here for at least 5 years, and I honestly felt like it's finally time to…read moreleave a review. The biggest thing I've noticed recently is the change in the team's attitude. Before, whenever I asked for a small favor or wanted them to pay attention to something, I sometimes felt like I was being a pain. Lately though, it's been the complete opposite. The staff are much friendlier, easy to communicate with, and most of them speak great English. They actually listen to what you're asking for and make the effort to get it done. The wash might take a few extra minutes now, but I'd much rather have that if it means they're taking their time and paying attention to the details. As someone who's been coming here for years, I finally feel like my voice is heard and that they genuinely appreciate their monthly members. That kind of customer service is hard to find these days. If you live anywhere in the San Gabriel Valley, I'd definitely recommend checking this place out. I've seen the improvement firsthand, and I hope they keep it up. Keep up the great work, guys!

I don't know what happened to this place. I've been coming here for 30 years with over 10 different…read morecars. This year (2026) is the first time I have experienced a a bad service. Not once, but twice in a row. I came to get my van washed about a month ago with Bronze wash. I always get the bronze wash. They didn't vacuum the rear seats and the trunk. They did not wipe my front console, windshield, front dash, and middle console. They did not wipe down the inside of the doors and hatch where it closes to the car. I gave them a pass. It was a hot day. Today, I came with my wife. We brought both of our cars. This time they took time on my van. My wife's car was out 30 min before mine was finished and hers was washed about 20 min after mine went through the wash. Her car was not vacuumed in the rear, the trunk, and the front and middle console was not wiped down. We can still see fingerprints on the front touch panel. My wife had already left. Got home and noticed all of these things. I complained to the supervisor. I told him I've been coming for 30 years. Told him about my last experience. All he offered was to ask my wife to drive back down for them to clean the rest. He said he will double check my van to make sure it's clean. My wife is already home and has already cleaned the mess they didn't clean. I don't know about any other patrons, but you should not have to double check the work. I never did since 1996. There have been a few missed spots here and there, but it was minor. Something's wrong with the operation. It's not the same. I still have a free wash to claim. We will see if these two stars will go to 5 stars. I wanted to give 1 star, but 2 just because they been better. I want it to get their attention to improve. At $35 for bronze service, you guys be the judge.

Bellagio Express Car Wash - Rear Wiper is gone after the wash tunnel

Bellagio Express Car Wash

(426 reviews)

This review is long overdue…read more Although this car wash place is a bit far for me, but since it opens early. I usually come when I am in a hurry. The employees here are friendly and the wash provide a great value. Although it is a self serve wash, there was always an employee there at the entrance to greet you and help me to process the payment. It makes the pay and car wash process more enjoyable.

Horrible car wash and terrifying place ... BE CAREFUL! BE CAREFUL! Lupe, one of the staff members,…read morebecame extremely aggressive toward me -- and the supervisor/manager was even worse. !!What happened was TERRIFYING! A staff member named Lupe and, especially, the supervisor/manager behaved aggressively toward me. What happened was terrifying and completely unacceptable. !!! My elbow accidentally touched my car horn. An employee named Lupe immediately began yelling at me, demanding to know why I was honking, and used profanity toward me. I then proceeded toward the car wash, but Lupe blocked my path with a traffic cone. A supervisor came over and, instead of de-escalating the situation, told me that "Lupe does not yell at someone without a reason." At that point, I rolled up my car window. The supervisor then struck/banged on my closed car window with his fist. I was then told to leave the car wash immediately. The supervisor told me that if I did not leave the property, he would call the police. Because of the way I was treated, the Horrible car washterrifying placeaggressive conduct toward my vehicle, and my overall dissatisfaction with the service, I requested that my membership be canceled and I left the property. I had been a customer of this car wash for approximately six years. After this incident, I no longer felt comfortable continuing my membership and requested a refund of the disputed membership charges.

Fast5Xpress Car Wash - Monrovia

Fast5Xpress Car Wash - Monrovia

(724 reviews)

Easy in and out. Can get busy, but at good prices, can't beat it. Only thing I don't care for is…read morethat the attendant standing inside the was had bright colored gloves on. I can't see their hands. All else great service.

Preface: My SUV is a 2025 model and only about eight months old. I typically wash my car by hand,…read morebut with the temperature outside being over 100°F, I decided to save myself the trouble and use a quick drive-through car wash. I understand that drive-through car washes aren't typically the best option, but this was by far the worst experience I've had. You know there's a problem when the attendant tells you, "You can come through again if it's not clean enough." My car wasn't anywhere near filthy to begin with just the usual road dust and some sprinkler water spots from the night before that I wanted to get off. I went with the premium wash, not once, but twice, and somehow still ended up having to wash the car by hand afterward. The spots, dust, and grime were all still there. Honestly, it looked like someone simply sprayed the car with a hose and called it a day. Don't waste your money paying extra for the premium wash. I have a hard time believing the lower tiers would produce any different results. The only difference seems to be how much money you're throwing away. I would highly recommend avoiding this car wash. The results were extremely disappointing, and the entire experience was very unsatisfactory.

Car Wash - carwash - Updated October 2026

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