Imagine driving from California to Las Vegas, ready to have a cute little vacation, lose some…read moremoney, make questionable decisions, and mind your business... AND YOUR TOYOTA DECIDES TO OVERHEAT AND THROW A CHECK ENGINE LIGHT. Ma'am. This was NOT on the itinerary. Apparently my water pump decided Nevada was where it wanted to die. RIP. So there I am, stranded in Vegas, stressed, irritated, and mentally calculating how much this little mechanical betrayal was about to cost me when I ended up with Daniel Lou Rossey at Toyota of Las Vegas. I told Daniel, "Listen, I work for Toyota too. I'm a service advisor back in California." At that moment, I think he could see the thousand-yard stare of a fellow service advisor who spends all day dealing with other people's broken Toyotas and was now being personally victimized by her OWN Toyota. Daniel took AMAZING care of me. He helped me out with the cost, got me into a loaner, kept everything moving, and basically prevented my Vegas vacation from becoming a three-day residency in the Toyota customer lounge. Because respectfully, I did NOT drive all the way from California to Las Vegas to sit under fluorescent dealership lighting drinking complimentary coffee while my water pump gets replaced. And because I work in the business, I KNOW what good service looks like. Daniel didn't just give me the standard "Sorry, your car is broken, here's your estimate, thoughts and prayers." He genuinely went out of his way to help me. Daniel deserves a raise. A bonus. Employee of the month. A plaque. His face on the building. Possibly partial ownership of Toyota of Las Vegas. Give that man WHATEVER HE WANTS. He saved my vacation, my wallet, and approximately 73% of my remaining sanity. 10/10 service. Daniel, THANK YOU for taking care of a fellow Toyota service advisor in her darkest hour. Hopefully the next time I'm in Vegas, the only thing overheating is me by the pool. And Daniel... with all due respect... I hope I never have to see you again.

Unfortunately, what started as a perfectly normal and pleasant test drive turned into an extremely…read moreuncomfortable and frustrating sales experience once we started discussing numbers. The initial price presented to me was around $27,000-$28,000 with several optional add-ons. After I asked for those to be removed, the price dropped to around $24,000. I then asked about trading in my current vehicle and was initially offered only $500, despite having a current $1,400 offer from CarMax. After I mentioned that, they said they would see if they could match it. My biggest issue, however, was not the negotiation itself. It was the attitude and pressure I received after I made it clear that I was not making a same-day decision. I repeatedly explained that I already had a relationship with my bank and wanted to take the numbers to my loan officer, review the financing, and give the dealership my decision on Monday. Instead of respecting that, I felt increasingly pressured to let them run my credit and sign paperwork. I was told that the price essentially had "no value" if I was taking it to my bank and that they couldn't guarantee the numbers without guaranteeing my business. The salesperson also became visibly frustrated and accused me of essentially using the dealership just to get numbers without having any intention of doing business that day. That was particularly disappointing because I had been transparent about my intentions throughout the conversation. I was genuinely interested in the vehicle; I simply wasn't willing to make a $20,000+ financial decision on the spot without reviewing everything with my lender first. As a customer, I should be able to test drive a vehicle, negotiate a purchase price, review the numbers with my lender, and make an informed decision without being made to feel guilty or as though I'm wasting someone's time. I walked in genuinely considering purchasing this vehicle. I walked out feeling pressured, talked down to, and uncomfortable continuing to do business with this dealership. Buying a car is a major financial decision, and customers should be encouraged to understand exactly what they're agreeing to, not pressured into making an immediate commitment because they asked for time to review the numbers.

Frank and Fred are the real deal. Great blokes and although I still have yet to purchase a car from…read morethem, they have looked after me and fixed my German cars with genuine integrity. Thanks boys!

The last great local own car-lot in town with a great staff, good cars with reasonable price…read more HIGHLY RECOMMEND!!!!! Very friendly people & great price.

amazing place ! they do the best they can to help you out ..i have bad credit and i came out with a…read more0 mile car 2026 ! if you dont have much for down payment they will give you some time to come up with it ! seriously they are an amazing team ! 10/10 would recommend coming to buy your car here

1 Star -- Extremely Disappointing Treatment of a Senior Citizen and Terrible Management…read more I am extremely disappointed with United Nissan on Sahara in Las Vegas, especially Sales Manager Dereck Remi. My elderly mother purchased a vehicle from this dealership, and we have serious concerns about the misleading information she was given during the purchase. One of the most unbelievable things was that when she purchased the car, she was told it would take 4 to 6 weeks for the satellites to unlock her key fob before it would work! Yes, you read that correctly. That was the explanation given to a senior citizen purchasing a vehicle from a supposedly professional Nissan dealership. This is just one example of the questionable information she was given during the transaction. When we returned to the dealership to address these concerns, instead of receiving help, accountability, or even basic customer service, we were met with an extremely dismissive attitude from Sales Manager Dereck Remi. He repeatedly told us, "I'm not the person who did it" and "I'm not that guy." We never accused him of personally being responsible for the original sale! We simply expected a SALES MANAGER to take our concerns seriously and help resolve a problem involving his own dealership. Instead, he seemed more interested in putting my mother into another vehicle loan than addressing what had already happened. We were concerned that the balance of her existing loan would be rolled into a new loan without clearly explaining that to her or the financial consequences. What bothered me most was the complete lack of compassion, professionalism, and accountability. We were there trying to protect an elderly woman from potentially being taken advantage of again, and instead of helping, the manager repeatedly distanced himself from the situation. Being a sales manager means more than selling cars. It means taking responsibility for customer concerns, even when you weren't personally involved in the original transaction. Senior citizens deserve honesty, transparency, and respect. They should not be given questionable explanations about how vehicles work or be encouraged into financial agreements without a clear understanding of the terms. I strongly encourage anyone considering purchasing a vehicle from United Nissan on Sahara, especially senior citizens and their families, to carefully review every detail of the purchase, financing agreement, and vehicle features before signing anything. United Nissan management and Nissan corporate need to take a serious look at how elderly customers are being treated at this location. Based on our experience, I cannot recommend this dealership. One star is more than generous.

Desiree, was our checkout agent at our purchase of our first new car... actually my wife's car…read more.. Desiree was patient, teaching the fundamentals of using all the features . I never seen my wife so concentrated, it was flawless driving with the Full Self Driving. It was so good that we celebrated at our favorite restaurant across the city! The ride was flawless, very comfortable, we are proud of Elon Musk...quite a genius, quite a visionary. But Desiree... you are also the best!

Extremely disappointing delivery experience at this Tesla location. We arrived excited to pick up…read moreour new vehicle after already paying our full down payment, only to find a deep scratch on the car during our inspection--one that clearly requires a full repaint, not a simple buffing. When we brought this up, the service on-site was unhelpful and dismissive. The representative essentially gave us an ultimatum: accept a brand-new car that already needs body shop repainting, or reject it and wait 6 to 8 weeks for a replacement. Expecting a customer to accept a repainted vehicle or face a multi-month delay for a car they've already paid for is completely unacceptable for a new vehicle purchase. Zero effort was made to help us find an expedited solution or work with us. Be extremely careful and inspect your vehicle thoroughly before taking delivery at this location.

That's fantastic! I think we can build around that. How about something like this: "I had an…read moreexceptional experience at the dealership. I began my service with Alex, who was great, but it was Isaiah who truly blew me away. He went above and beyond--listened carefully to my needs, addressed everything quickly, and left me truly impressed. From start to finish, the service was top-notch. I give them 100% and would absolutely recommend them." Ask for Isaiah you'll see for yourself .. thank you fellows for your great service!!!!! Keep up the great work!!!! All the b

Purchased a Civic type R on October just never got to posting my experience which was awful from…read morestart to finish. Went to buy a 2018 Gray Honda civic type R, however when I was being shown one the color which was Black & was definitely not right but the sales rep. was certain it was just color difference in online photos, I took the car for a test drive clutch felt like it was slipping in first gear but she was insisting that it was just my imagination and it went through their inspection and passed. After half way through signing the sales manager introduced himself to me only to tell me then that the car I test drove was not the 2018 but the 2021. when I asked to go see the car I was half way through signing for I was in disbelief. The 2018 in the right color was in terrible condition it needed to replace the Driver side fender, Battery, Brake pads, and all 4 tires!?!? I ended up buying the 2021 after that. A month of ownership the fork throwout bearing for the clutch goes out, Their is no clutch face left, oxygen sensor needed to be replaced as a check engine light was thrown on the dash and my serpentine belt was cracked!? After I had all of those taken cared of I immediately cancelled my Extended warranties they had sold me as well as my oil changes. DO NOT BELIEVE THEIR INSPECTIONS ON THEIR INVENTORY. HAVE A TRUSTED TECHNICIAN YOU KNOW DO ONE FOR YOU. Do yourself a favor and stay away from AutoNation, Carmax & Carvana they are all the same. The only good thing with them is when you sell your car avoid buying a car from them. I'd give them no stars if I could just a awful experience from being to end.

Rick Rick Rick, let me tell you.... This guy is the best!! He'll make sure you leave there happy…read moreand confident with your service, and your JEEP. He's a wealth of knowledge.. SERVICE IS EXCEPTIONAL, thank you again

Special callout to my Service Manager, Sean Morgan. I was scheduled for a hip replacement on July…read more27th and on July 23rd, my power steering pump decided to freeze up. Had the car towed to Chapman on Boulder Highway where Sean received and scheduled the service my car required. It couldn't be fixed before my surgery. Sean again came to my rescue and said no problem. The car would be ready when I was recovered enough to drive. I picked up my car, and all is good in my world. Thanks to folks like Sean, Chapman has a lifelong customer.

I just bought a care from Rosie. She was super knowledgeable and very friendly to work with. She…read moremade everything go really smooth and I didn't have to wait long to finalize the deal. I would definitely go back to Enterprise and buy a car from Rosie again!!!

I recently bought myself my first truck, and I found what I wanted at Enterprise. I worked with…read moreJohntae aka "J.J" who helped me through the entire process, and it was very simple and to the point. Normally, buying a car is an agonizing experience but this was very easy and direct. I would definitely recommend if you are considering buying a car to stop by and check them out. They have a lot of great extras for the vehicle, like service plans and add-ons, and I would suggest you check them all out. Other members of the staff and management were very friendly and helpful. I would definitely consider them again in the future!

Just bought our 2nd car from Mike. The process was easy and we got what we were looking for at the…read moreprice we wanted, just like the first time! Mike, made sure he knew exactly what we wanted and shared his expertise with us so we knew exactly what to expect. We will always use Mike for all our car needs.

When our 2004 Toyota Sienna needed more repairs than what it was worth, we decided it was time to…read moresay goodbye. After doing a little shopping around, we called Mike's. We were put in touch with Daniel and got the ball rolling. Once we identified which car we wanted to purchase, Daniel went after it for us. He called me the day of the auction from the lot and talked to be about several potential vehicles. The one we got was a 2015 Highlander. It had 8,000 miles and was in tremendous shape. We paid $4,000 less than we would have at any dealership or on Craig's list and got a tremendous vehicle that is going to take the place of our Sienna. I strongly recommend going to Mike's, if you want to save money, of course!

I recently purchased a vehicle at Solid Motorcars, and wanted to share my positive experience…read more Their website was organized, clean and easy to use. When I met the sales manager Eddie, he extended his professionalism and extensive knowledge with financing and automobiles. I found the vehicle I wanted and the documentation, application, admin part of the deal was taken care of in a efficient, friendly and transparent manner that made me feel confident I was buying a quality vehicle at a value price. I was also provided different options for financing to suit my needs and Orlando, the mechanical technician was very helpful, friendly and professional throughout. I traded in my used vehicle, and got a competitive, fair market value offer that really added to the overall great experience. I would recommend these professionals at Solid Motorcars to my family and friends.

DONT RECOMMEND!! GET A MECHANINC TO CHECK VEHICLE BEFORE BUYING HERE They scammed me bad with my…read more2018 nissan sentra they didnt even check it well enough for the battery although we can say i am to blame im sure all their cars have something wrong w them GET A MECHANIC TO CHECK BEFORE BUYING HERE !! Ive had the car for barely a year and its ben ok but now I guess theres 2.5k worth of things it needs done " but besides that its a ok car" !!! like hell no 10k my car shouldnt have had so much mess to clean up TERRIBLE BUSINESS NOT COMING HERE OR EVER RECOMMENDING IF I HAD MONEY TO SUE BABY I WOULD!!!!