I used to bring my Toyota's here for service but I had not made a purchase from this dealership…read moreuntil this past Labor Day. I had the pleasure of working with Toby to locate and purchase the Tacoma I've always wanted. He helped secure just the right one for my needs, he was patient and informative throughout the process, and made sure I understood everything and got exactly what I needed. A smooth process from start to finish, Toby is a top notch salesman, friendly and I'm very happy I was able to work with him. Findlay Toyota is very streamlined with everything in one spot, a truly comfortable car buying experience and I wish I would've bought a vehicle here sooner. If you're looking for a Toyota or need good service by professionals in a great location, I highly recommend stopping by and be sure to ask for Toby!

I waited almost 2 months for my 2026 Toyota RAV4 Hybrid, and what should have been an exciting…read moreexperience turned into one where I genuinely felt lied to and scammed. We worked with Kody Manalo and were very clear about what we wanted: a white AWD RAV4 Hybrid with no unnecessary extras. We agreed on a price, received it in writing, paid a $500 deposit, and were given a VIN for the vehicle we were waiting for. On August 26, Kody told us our car had arrived. When we came in the next morning, we immediately noticed extras we had specifically said we didn't want. I checked the VIN and discovered THIS WAS NOT THE CAR WE HAD BEEN GIVEN THE VIN FOR. It was a different vehicle with a higher price. We immediately questioned Kody about it. He told us not to worry and that our agreed price would stay the same. Based on that assurance, I signed paperwork reflecting the original price. About 30 minutes later, he came back and told us the price was changing because this was a different vehicle -- almost $3,000 more. I asked what happened to the RAV4 we had waited two months for, and I never received a clear explanation beyond an "internal miscommunication." We asked for a manager. Remi Chun (Remington) came to our table. We specifically asked if he was a manager, and he confirmed that he was. He acknowledged that this was their internal mistake but said they would not honor our original price. I later discovered that Findlay Toyota's own website lists Remi Chun as a "Sales Associate," not a Sales Manager. The whole experience honestly felt like a well-organized scam. People told us things directly to our faces, only to change the story shortly afterward. We were basically given two options: pay almost $3,000 more for a different vehicle with extras we never wanted, or start over and wait potentially another two months. Unfortunately, my previous car had broken down and I had already been paying for a rental for about a month. After almost 4 hours of arguing and feeling completely misled, I finally gave up and signed. I love my RAV4, but there was zero excitement left when I bought it. I just wanted to get out of that dealership. Please be aware of this SCAM inside the dealership!!!!!

I just bought a care from Rosie. She was super knowledgeable and very friendly to work with. She…read moremade everything go really smooth and I didn't have to wait long to finalize the deal. I would definitely go back to Enterprise and buy a car from Rosie again!!!

I recently bought myself my first truck, and I found what I wanted at Enterprise. I worked with…read moreJohntae aka "J.J" who helped me through the entire process, and it was very simple and to the point. Normally, buying a car is an agonizing experience but this was very easy and direct. I would definitely recommend if you are considering buying a car to stop by and check them out. They have a lot of great extras for the vehicle, like service plans and add-ons, and I would suggest you check them all out. Other members of the staff and management were very friendly and helpful. I would definitely consider them again in the future!

I stopped by Findlay Honda yesterday without an appointment because I had a green light on my…read moredashboard that I didn't recognize. It turns out it was supposed to be on, but I had simply never noticed it before--or maybe I had and just didn't remember. From the moment I arrived, I was impressed by the service. I was greeted by a gentleman whose name I unfortunately didn't catch, and then Enrique, a young service professional who has been with Findlay Honda for about a year, came over to help me. I had purchased K&N air filters for my vehicle, and Enrique went above and beyond. He replaced both my engine air filter and glove compartment/cabin filter at no charge. That kind of service says a lot about the people who work there. What really stood out to me was that someone actually came all the way out to the parking lot to check on me and make sure I was okay and didn't need any help. You don't see that kind of personal attention everywhere. I also want to recognize Jeremy, my service advisor. He consistently does a great job and has always taken good care of me. I can't say enough good things about Findlay Honda. Cliff Findlay is clearly doing a great job of making sure his team has the right training, tools, and knowledge to take care of customers the right way. Five stars all the way! Thank you, Findlay Honda, Enrique, Jeremy, and the entire team for the spectacular service. It's greatly appreciated! Ps . I was at 80% oil change and I asked him can I go ahead and change it now and they said they didn't recommend it that just shows you how honest they are. Some places would've just went ahead and made the money. I'm changing the oil for you..

On 10-6-26, I went to Findlay Honda Henderson to look at a used Tesla Model Y. I inspected the car,…read morethe paint was in good condition no scratches or dents, then took a test drive. I ended up negotiating a decent deal, and while I was signing papers and going to my credit union, the dealership told me they were going to watch the car and charging the battery while I was gone and getting the documents that I needed. Unbeknownst to me that while I was gone someone at the dealership more than likely the detailing company scratched my car and I was not aware of it until the following day or so. The good thing for me is that I had happened to take pictures of the car just moments after it had gotten detailed. Because it just been cleaning the car was very shiny and what I thought was a reflection was actually white gouge marks on the black paint. I brought this up to the attention of an assistant sales manager Brian who told me that they would take care of it just to bring it on down and leave the car for a gentleman named Fernando. When I did that the following day I called to check up on it and a staff member from the service section had told me that the quote was $800 to repair the damage. I told him that they were the ones that were going to be picking up the tab due to the damage being caused by their detailing staff. Then I was informed that while they said that they were going to help me take care of it they just didn't know how much they would actually be able to help me meaning I was going to have to pay out of pocket for their mistake. The following day I had noticed that they decided to take my car to Findlay Acura down the road for whatever reason not using their own company car and did whatever they had to do and brought the car back. I I finally got a call to come and pick up the car and through text messages I had already gotten the vibe that they did a shotty job at repairing the damage they caused. When I arrived later in the evening I went ahead and looked at the area where the scratches were, not being surprised it was a really awful touch-up job which I could have done had they told me right away that that's all they were going to do. I definitely don't recommend coming to this place and getting your car serviced or even getting your used car serviced here. Eddie the finance manager was pleasant to deal with and very understanding however the rest of the process was just a nightmare to get them to fix the damage that they caused. This isn't the first or second time that a Finley Automotive dealership has given me horrible service. Once was at Findlay Customs, the 2nd at Findlay Chevrolet and now this. Everything is documented and saved. Save your money and go else where.

I had a great experience at Kia, thanks to Daniel! I've visited several Kia dealerships, and he is…read morehonestly one of the best professionals I've encountered. He was extremely patient, polite, and knowledgeable, took the time to answer all my questions, and genuinely helped me resolve my issue. His customer service is exceptional, and it's rare to meet someone who is so professional while also being kind and attentive. I hope management recognizes what a valuable team member they have. If you ever need help with the service department, I highly recommend asking for Daniel. He truly goes above and beyond!

Had a great experience at Towbin Kia! I came in for regular maintenance and ran into an issue with…read moremy key fob, but Daniel went above and beyond to help me out. He was able to work something out so I could still get my maintenance done and even walked me over to the parts department so I could speak with them about the fob issue. He also arranged a Lyft ride home for me and a ride back once my car was ready, which I really appreciated. Everything was handled in a timely manner and the customer service was great from start to finish. Really thankful for Daniel and the team for making what could've been a stressful situation so much easier!

Great location and staff. I would have to say whether you are a novice or expert of Porsche Micheal…read moreis the ultimate go to salesperson. His knowledge,friendliness and customer service stands out! He almost had us switching from AMG to Porsche. If we add a Porsche Carrera GT he will be our guy!

I am writing to express my dissatisfaction with the service provided at Henderson Porsche…read more We dropped off our vehicle on Wednesday at 2:00 PM and were initially told it would be ready by Monday. However, we were contacted on Friday at noon and informed the work was complete. Despite the service advisor's assurance that all requested tasks were finished, we are skeptical that the extensive work reported could be completed in such a short timeframe. We were charged over $3,000 in labor for less than two days of work. Given this experience, I do not recommend this location for automotive service needs.

If you are ever in doubt about ANYTHING going on with your car.. go to this location…read more... No doubt the kindest, most knowledgeable staff in Nevada. And if you're having a rough day.... Stop in... they will change your frown to a smile... Hard to find these days... Thank You To Gloria M. And Meraid S. For the best possible Service and kindness.

I have been bringing my Mustang GT to this location for nine years. I even bought a truck with my…read morespouse from this location as well. The service has been deteriorating since then. I brought my vehicle in because my air-conditioning unit was not working. It was diagnosed as a cracked compressor. The estimate I received was outrageous. They were gouging me on the price of the parts. I was able to show them the prices from their own website which were vastly different. They did a price adjustment but acted like they were doing me a favor. I also had the front driver side sensor on my tire that needed to be replaced. I was overcharged for that as well. While they had my car, they called me to advise me the passenger front tire sensor did not work either. I authorized the payment. They called me back the next day to say the driver side rear tire sensor was not working. At this point I felt I was being taken advantage of, so I did not authorize it to be fixed. When I picked up my car, I still had the check engine light on, and my dashboard would not give me the reading of my tire pressure for any tire. Ford stated that it's gonna stay on until I fixed the rear tire. I brought my vehicle into discount tire and they advised me that. Yes the rear sensor needed to be replaced, but also the front passenger tire sensor needed to be replaced as well. I advised them it was a brand new part that I just paid to have fixed in March. I authorize the work and they gave me the sensor from the front passenger tire. They stated there was no way this was a new part and it's likely the tire was not touched or fixed. They also gave me the old sensor for the rear tire. Both parts look equally old and the rear sensor is 12 years old. I advised Ford that the part was not working and likely never touched and I wanted my money back. They refused to accommodate me. They stated I would need to bring the car in for another diagnostic consultation, which would end up costing me money. I told them I don't want to bring my car in and be without my car for several days when the tire shop fixed it in 45 minutes. Ford still refused to give me a refund. This is fraud. I did file a a complaint with the Better Business Bureau.

I love getting our car serviced here! Erik Rudd is our service advisor and he always works with us…read moreto get the service we need and the discounts we can have and then some! John is also very kind and solicitous with smiling offers of water and seats inside (esp appreciated in this heat!) and even quick profession drawings! You have a Benz? Come here for service. No Benz? Come and buy one here!

I've been dealing with a Wi-Fi issue with my GLE 450 for over two years. I've taken it to…read moreMercedes-Benz more than seven times for the same problem, but it still hasn't been fixed. After going through this for so long, is it unreasonable for me to feel that I never want to buy another Mercedes-Benz again?

The team here is wonderful. Kevin is here now from Toyota. And then Wyatt and Taj. I was taken…read morehome n picked up in a free shuttle. Bobby was my driver and we had such a nice convo. I love my 26 Buick Enclave Avenir. It's so nice and drives itself on the freeway. I just hold on. My first oil change was free and they sent me a video showing the work being done then my car was washed so nice. Def call Kevin -He will take great care of your car maintenance.

Hey Yelp friends! So my first experiences with the…read moredealership were questionable. I'm not sure yet. We brought the beastie in for a tire replace and then after that the wheel locks went missing, so we had to purchase new ones. Then, the warning light came on before winter break and it was the computer sensor for the DEF tank. It took weeks for them to get it diagnosed, parts ordered and then installed. They had our truck for too long. Plus, we were paying out of pocket, it wasn't just a few hundred dollars. It was so stressful. We are teachers. We work at two different schools and carpooling everyday was exhausting and stressful to say the least. So when we got the truck back it seemed to be functioning. When the DEF needed filling my hubby took care of it, but then we noticed the gauge isn't showing that it was filled. So great, we knew we needed to take it back in, to my disappointment. So, we went in to the service department. My hubby explained everything and suggested they start the work right before spring break so they can have the beastie for a week and we won't be stressed. The manager spoke to the team and we have an appointment to drop it off. I'm relieved so far. Still concerned about the DEF gauge, but optimistic. They guys were welcoming when I pulled into the service area and friendly and helpful when I was pulling out. The manager made time right away to invite my hubby into his office right away to discuss what we needed and got us set up with a plan right away. So far so good. I will keep you posted. Thank you Auto Nation for the great customer service yesterday and we look forward to a successful experience when we come back in March for the servicing of the DEF gauge.

I went in for a possible car purchase was met with a wonderful staff, had a sit down with sales…read moreman Kyle Knudson and his great personality with his know how and his courtesy helped convince me to buy a new vehicle, he made the process easy and got me the best deal I could get, and I did. Recommend Henderson Chevrolet big time. Go see Kyle, he knows his stuff

This review is only for the service department. I've been servicing my vehicles here for well over…read more10 years. Ray, "The Bald Guy," has always been honest and upfront about everything since day one, and I wouldn't trust anyone else to help keep my cars on the road.

I went based on an issue with my instrument panel which was a known issue. I was given the run down…read moreby Hector the Service Agent who thoroughly went over everything with me. They provided me with a courtesy rideshare back home & was in contact with me throughout the service. Once the issue was fixed, they did provide me with a copy of their service recommendations after their multi-point inspection. Overall, a great experience thanks to Hector. Appreciate the help.

1 STAR -- REPEATED BREAKDOWNS, QUESTIONABLE REPAIRS, AND ZERO ACCOUNTABILITY!…read more I am beyond LIVID with Chapman Chrysler Jeep. What started as a routine replacement of both batteries in our 2022 Jeep Gladiator has turned into an absolute nightmare. Just three days after the battery replacement and a full inspection that supposedly passed, the Jeep began experiencing major electrical issues. The dashboard lit up with warning lights, the transmission wouldn't shift, AutoPark was disabled, and the vehicle wouldn't shut off properly. It became completely undrivable and had to be towed back to the SAME dealership that had just serviced it. To add insult to injury, they wanted another $300 diagnostic fee! After keeping our Jeep for additional repairs, including a warranty-covered valve replacement, we finally picked it up, believing the issue had been resolved. LESS THAN 48 HOURS LATER, THE EXACT SAME PROBLEM HAPPENED AGAIN -- THIS TIME IN ACTIVE TRAFFIC! The gears wouldn't shift, the dashboard lit up, and the vehicle wouldn't shut off. We literally had to PUSH THE JEEP INTO A PARKING LOT to get out of traffic! THIS IS A SERIOUS SAFETY CONCERN, NOT JUST AN INCONVENIENCE! At this point, I'm questioning what was actually diagnosed and repaired. Was the warranty-covered replacement even necessary? Was the underlying issue properly investigated, or was the focus simply on completing a repair that could be billed to the warranty company? Because clearly, whatever was done DID NOT resolve the problem. What makes this even more disappointing is that we are repeat customers! I also purchased my Range Rover from this dealership, and they have no problem constantly contacting me about trading it in for something from their newer inventory. Here's a suggestion: Instead of constantly trying to sell me another vehicle, how about focusing on properly fixing the vehicles your customers already own?! You're an authorized JEEP dealership. If anyone should have the expertise to diagnose and repair a Jeep Gladiator, it should be YOU! We've now dealt with repeated breakdowns, towing, wasted time, questionable diagnostics, and a vehicle that left us stranded in traffic after supposedly being repaired. I understand that mechanical issues can be complicated, but returning a vehicle only for the IDENTICAL malfunction to happen again within two days is unacceptable. I have completely lost confidence in this service department. I expect management to take accountability, thoroughly investigate the previous repairs, and resolve this issue without continuing to pass additional expenses on to us. Chapman, stop worrying about earning our next sale and start taking accountability for the business we've already given you. This entire experience has been unacceptable!