installed a system that did not work, just blew us off when we went back. They fixed it once, but when it didn't still work, they did not want to deal with that bad work ethic. read more

I went to this shop in Goleta, which wasn't very busy. The woman at the front desk was very kind, courteous and professional. I asked to have both passenger and driver side door windows tinted, as well as the windshield visor. I was told it would take about an hour and a half to do the job so I walked off to a local coffee shop to handle some business calls while I waited. When I returned the truck was ready, except that they didn't do the windshield visor as I had requested and did a sloppy job on the two door windows that they did do by allowing the liquid solution that they use to apply the tint film onto the window to drip and run down the side of the doors (inside and out) that they squeegee off, without cleaning it up and just letting the streaks dry in the sun. Also, waiting to get rung up to pay for the work took an unreasonable extended period of time while the guy behind the counter noodled around on the computer , even though I was the only customer in the shop waiting to get out of there, plus they never called me to inform me that the truck was ready, basically wasting my time. The woman who I first engaged with when I walked into the business was the only one who was friendly and professional during this experience. I went to "Elite Tinting" in Ventura the next day, so that they could finish the job and received excellent, professional and friendly service from the entire staff. I highly recommend "Elite Tinting " in Ventura. The "Car Stereo Guys" need to learn and remember that it's the customers satisfaction that is most important when running a successful business. I'll never return nor will I refer anyone to this establishment, I'll deter them. read more

Called for an appointment to tint my windows. They accommodated an appointment that worked for my busy schedule. Day came I dropped off my car, came back a couple of hours later and my car was looking sleek and beautiful! read more

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Got some window tinting here ($$$) Clean establishment Sufficient Reliable Ideal spot to get work done with limited options about read more

Had the Goleta location do my window tinting. I am so happy with the job they did! Vinny was easy to deal with and even called me in early when someone canceled. Everyone there was very professional and helped me find the perfect tint grade. read more

Car Stereo Guys - Love this tint job! - Car Stereo Installation Near Me - Santa Barbara, California

I have been a customer of car stereo guys for years. Had several vehicles tinted, as well as had after market speakers and stereos installed. Today, I went in to request a quote to have a receiver, 4 speakers, and an amp kit installed in my truck. I usually order exactly what I need from Crutchfield and bring it to them to install. Having done this various times before at this establishment, I assumed this wouldn't be a problem.. The tattoo lady that greeted me informed me that her boss wouldn't want to perform the install because I purchased from a third party (only because they mark up their prices up so high), whilst also maintaining that Kicker and Alpine make poor quality car audio products (she clearly doesn't know anything outside of what she is taught to sell). Anyways, I felt that the customer service was poor. The service is expensive, and general knowledge base of their representatives leaves much to be desired. I ended up hiring Santa Barbara Auto Stereo & Wireless and I am much happier with the customer service, pricing, and overall quality of service!! read more

I've had CSG help with tint jobs, speaker and head unit installation on a few cars over the years, and even some repair work when my car was broken into. Simply put: Casey and his crew are experts in everything they do. The service is top notch, prices are competitive, and quality is unparalleled in Santa Barbara. Don't waste your time shopping anywhere else! read more

This review is about Goleta location. This week I got a ceramic tint installation to my sedan vehicle. $350 for a sedan There were three days' wait-time for a scheduled appointment, but they were clear about the price and installation time (the installation took about 2 hours). They gave me a reminder call in the morning to make sure I can be present for the appointment. There were many cheaper options out there but you get what you pay for is true when it comes to tinting windows. Considering the location I'd say it's a fair price for the service. read more

A+++ FANTASTIC- my son had been saving up for a new sound system for his old forerunner and I am so glad we went with Car Stereo Guys- besides being thorough, responsive, knowledgable & fair, the owner Casey took the time to walk us through the options, work within our budget, and deliver the installation quickly. *Side bonus: over dinner my son told my husband how inspired he was by this guy who started his own business at a young age and now is hugely successful as an adult, made me happy to hear him notice and appreciate what hard work leads to. Could not be happier with Car Stereo Guys and will tell everyone we know to go here! read more

As much as i'd like to sit here and go through every detail as to why Casey gave me one of the worst customer service experiences I've had, Im going to save you the nightmare and tell you to go see Alan at Sb auto stereo and wireless. read more

Was not able to get a basic quote for my exact model of car over the phone. Lady on phone was unfriendly too... Found a different place in town with friendly personal that provides estimates over the phone, wherefore I drove right there, to get my new radio installed on the spot! read more

I had an appointment at the Goleta location today to get a pair of 2-way 6 1/2 inch JL Audio speakers installed in the rear of my 2015 Honda Accord. I'm a long time customer and have been going there even when it was the previous car audio installation shop Lombards. I won't go anywhere else because these guys are the very best and they don't rip you off. Thanks again. read more

They tinted my BMW 340i and it looks fantastic! I got my Honda Accord done with them 2 years ago and it still looks great! I highly recommend these guys for tinting. read more

Car Stereo Guys - Car Stereo Installation Near Me - Santa Barbara, California

I usually dont ever do this but I was highly disappointed in the lack of customer service. I emailed requesting information on a touch screen sound system and I got a rude response. Not even a price range. I've worked in customer service and this is plain rude. I will be taking my business elsewhere. Response I received in regards to my email is below, Please bring the car in. Way too many options to discuss. Also you will need some education on how this works Thanks read more

I had a great experience having my windows tinted on my Mercedes' at the Goleta store. Lyndsey was very professional & knowledgeable and provided excellent customer service. I was able to book an appointment quickly and easily. Casey was friendly & professional and explained all the options without trying to sell me product I didn't need. Price was competitive and fair. I even received a follow up to make sure all was well, which it was. Tint job looks amazing! Thanks Casey! & Lindsay! I'll be back! read more

I went here panicked after I tried to install an AUX cord adapter in my old Volvo and it wasn't working. Chris, the manager, came out at looked at it and listened carefully as I rambled on about the adapter, the connection, and the cheap little splice connectors I used. He suggested I try a more high quality T-tap connector and when I wasn't sure what those were, he took one apart for me and showed me how to use it. He then gave me several for free. When I got back to my apartment and realized I couldn't get it to crimp properly with pliers, I took it back and he even crimped it for me--all for free! It all works now thanks to this shop and I am SO glad to finally have an AUX input! Overall, Chris was super nice, professional, and efficient. He didn't judge my semi-botched DIY operation, and even had an incredibly cute French bulldog in the shop. This was the best customer service I have received in a long time. I would definitely recommend this place for any and all car audio needs. read more

K.C at CSG really knows this trade inside out. For car stereo work I wouldn't go anywhere else. I didn't know this until I walked in but they also install back up cameras. Turns out they even install campers as well. The workmanship is excellent and they guarantee it. I don't go anywhere else for stereo work. read more

Did a great job and they were very straightforward with everything. They gave me a recommendation on the stereo and speaker for a classic Porsche. Would definitely recommend for anyone looking for a quality car stereo installation. read more

I can't say enough about this team. Amazing customer service, quality installation, attention to detail, and good communication is what makes Car Stereo the stand out in Southern California for car audio. Beyond install, Casey and his team have a great ear for tuning and you won't leave disappointed. If there were any issues after installation, or any questions or concerns I had about my system, they were more than helpful and would take the time to make sure everything was functioning correctly, and to my needs. I have since moved to LA from Santa Barbara, and after a tow company driver stole my head unit, and fried a part of my stereo, I didn't hesitate in making the 2 hour drive north to have these guys work on it. Stellar work, highly recommend hiring them for your car audio, tint and other custom needs. Hats off! read more

CSG is always top notch. I have taken several cars to them over the years, and they never disappoint. From the owner, to the tech's, they are THE most knowledgeable in their work, and stand out from the rest. I highly recommend CSG for all of your automotive sounds needs. And I'm looking forward to get my new cars windows tinted next week! A++! read more

I had called and ask if they would be able to install a stereo into my car that very day. He gave me the price and said it would be no problem. After driving 40 miles out of my way I arrived and spoke to the guy behind the counter, who lacked customer courtesy, and told me he was too busy and was going to be closing an hour earlier than what he had told me over the phone. He apparently did not want my business seeing as how he did not offer to schedule for a different time. After leaving I called SANTA BARBARA AUTO STEREO & WIRELESS @ (805) 682-2505 and fortunately, for me, they were able to see me right way. I recommend that NO ONE go to this place, instead go to SB Auto Stereo & Wireless for great customer and car audio service. read more

I am so happy to have found Casey the owner of this company. He started this business at 24 despite his Father's objections. Being a very stubborn Taurus he kept his goal in sight and did not falter. Like the Little Engine that Could he kept on chugging !!! Today I stopped in since my new camera he installed yesterday stopped working I was panicked. I have a big blind spot and rely on that camera. He and his assistant Brian dropped everything to rewire that camera. The wiring was from equipment purchased on Amazon. Moral of the story is to go right to Casey. Forget Amazon for electronics. Now I have great new wiring and a brand new safe beautiful back up camera. Casey is my hero. Also free of charge, his assistant Brian taught me how to Solder wires. I will use his technique when I make jewelry read more

Horrible customer service. Actually two of the guys were ok and helpful but the "Manager" "Chris" was the rudest human being I have come across in a long time. They offered a Living Social deal: $250 worth of tinting for only $125. Took the car by and they quoted what I wanted done as at $180 but wanted me to pay $55 for the difference? I explained the coupon we had and he said since they use a different brand of tint it supersedes the deal. Not how this works bud. So the new brand costs twice as much for the same work? Yet the total "cost" is less than the value so really you were never giving customers a discount, you were just saying you were. read more

I called few places before deciding to take my car to this place. I spoke to Brian and he was the only one who sounded like he valued his potential customers the rest were just trying to hang up the phone. These guys were great Young professional and ambitious guys. I called them to schedule an appointment and they worked around my work schedule. I went to pick up my car and Chris was there to help me. He went over everything they did and what I was supposed to do to take are of the windows. They did an amazing job for the exact price they quoted me. No extra charges or hidden fees. I highly recommend this place. read more

This place is a gem! I bought a used MBZ with an archaic stereo/nav without Bluetooth for my phone. I pulled into this place and Casey was soooo helpful in explaining various options for my car. He showed me his system and I had him install it the following week as well as tint my windows. He gave me a quote and stuck to it, and be even dropped me at work while he had my car! He knew I was excited about my system and texted me pictures of it as he installed it. When I picked up my car, it had been cleaned for me! Who does that? They do! I love my Pioneer system and I would recommend The Car Stereo Guys highly!!! read more

Car Stereo Guys have worked on several of my vehicles and always do a top notch job. They did a complete entertainment upgrade on my Audi Q7 after water damage fried the system. Casey even hand fabricated the mounting trim to make the Pioneer Multimedia look original. They added Apple car play and a new back up camera. Most recently Vinnie tinted my Tesla Model 3 and did a fantastic job. Everyone at Car Stereo Guys are professional and have exceptional customer service. Can't say enough about these guys. Best in town! read more

I had my car stereo system done here less than two years ago and I'm about ready to sell the entire thing and start over. Not only are they ridiculously expensive, the brands they use are terrible. I had the same exact set up put in my brothers car with better brands for a third of the cost and half the time and have had zero problems with it (obviously I used a different stereo shop). The entire system decided to explode with noise one day while the car was off.. I called them and they said if I brought it in they would look at it and try to fix it at no cost to me. So I drove the 6 hours back to Santa Barbara to have it fixed. All they did was disconnect a piece so now the stereo only works when the car is running... Except now it works maybe half the time, the rest of the time all I hear is music out of two door speakers.. so glad I paid thousands of dollars for that. I've had multiple cars with many different speaker brands and set ups.. my mom installed a system that works better than what I got from these guys, no lie. Honestly, I would not go here as a last resort. Save your money, spend way less on a better system from a shop that knows what they are doing, and then but yourself something else nice. Worst experience I've ever had with a "professional" company. read more

I called to schedule an appointment to have my windows tinted over the weekend, only to be told they don't tint windows on the weekend. Are you kidding me? You do realize most people who can buy a new car and want their windows tinted work on the weekdays? I wouldn't care as much but the dumbass who answered the phone clearly didn't give a shit and treated the situation as if I was bothering him. I brought my 15' WRX in there a few years ago, but NEVER again. What kinda business practice is that lol, open on the weekends but don't do shit apparently. Just wanted to update everyone here, if your looking for an awesome window tinting place go to Professional Window Tinting in Oxnard. They work over the weekend and don't have an attitude problem. I took my 15' WRX to Car Stereo guys and they charged me $220 bucks. Professional Window tinting charged me $160 for the same generation model but it's an STI. I can almost guarantee I would have had to pay $240 at Car Stereo guys just because it says "STI" on the badge. read more

I thought my car speaker was blown out so I took my car here and he told me that it was just the settings that were messed up. He readjusted it in just a few minutes and now my speakers sound better than they ever have before. This guy is great!! read more

Horrible customer service. Does not belong in Santa Barbara. Stood in their office by the register for a very long time and nobody arrived. Noticed customers keys carelessly in front of me on the counter they were working on out front, including a red Land Rover. That alone made me decide I would never bring any of my vehicles to be worked on there. I was only there for a part. My partner who waited in the car told me they did a Double din custom job install on their vehicle. I finally walked out of the office to another area where there were several employees standing around. I was already annoyed and asked for the owner whose name was on certificates in the office. I told him I was looking for an antenna adapter. His attitude was very flippant. He said he has them but doesn't sell them to the public. Sorry. I asked him where I should go and he said. I dunno try Best Buy or something. I went to Best Buy and they didn't have the part. I searched for another stereo place and found Auto Sounds Car Stereo. I called and when the gentlemen answered the phone my friend recognized his voice. That's Paul, I know that guy. He recounted a memory from 25 years ago when Paul had his car stolen and he helped him retrieve it. He didn't know Paul had moved locations and after I told him what happened vowed not to use Stereo Guys ever again or refer them out. I looked at the halo systems for a future install I needed and paid extra on top of what I was charged because I want to keep the customer-centric friendly neighborhood feel of Santa Barbara. After a Google search it seems Casey Hurd makes his money in other ways. I've never heard of a good business man not selling a part they have in stock. He said he needs it for the installs. Well he lost potential customers and installs from our families and friends. It takes a big lesson to learn that eventually word of mouth wins. The too much business runs out and all you are left with is your local reputation. Obviously from what Paul has heard, this happens all the time. Maybe start referring people over there instead of Best Buy before you end up working there. From Best Buy I called back to tell them they didn't have the part and another representative was extremely rude and didn't care if Best Buy had the part or not. Wanted to argue who was older or not. I will tell you who is wiser is someone who knows how to treat a customer. If you are older, I hope you learn how to act like it and obtain the wisdom on how to treat a potential customer and just people in general. read more

No masks, do not meet requirements for covid-19. Owner Casey had poor customer service skills, was being RUDE the whole conversation. I asked for a quote, he said they were busy for weeks and just HUNG UP! Common man, y'all loosing customers . read more

I had a stereo taken out of one car and put into another car I just purchased. I'm bad with names but it wasn't the owner, it was one of the guys that work there. Super nice and friendly. It was quick! They did a great job and great price! Highly recommend. read more

Had headlights converted to hid headlights in December and after 6 months they stopped working. The guy working the counter said that they never do headlights even though they did. A different guy took a look at the lights and said the same thing. Apparently the person that scheduled and did the work seemed like it was routine service. They also said that their service would cost 550$, I dont understand why they would not fix the issue of something they installed. read more

Absolutely impressed with how quick and professional their service is. I called to inquire about window tinting my Tahoe on a Monday at 11am and spoke with the owner. Very great guy, was prompt and quickly told me my options. Scheduled me for drop the car off at 1pm. I picked it up around 2:30pm and it was good to go. Wow! Very happy about this being done same day, so quickly. Very quality work, will bring more of my cars here in the future. I'll recommend them to my friends and employees too. read more

I showed up to get a quote for car window tinting at the Goleta location. There was only one guy ahead of me and the whole time I'm waiting zero acknowledgment even when I made eye contact several times with the employee. Then, he takes a phone call once he was done with the customer in front of me. I said 'I've been waiting patiently' as soon as he was done with his call, he says 'yea, what's going on?'. Then immediately starts talking to the same customer that was about to leave again. Ummm, I get the idea. You must be cash flushed somehow during this pandemic and don't care if your lose a customer. In this small town, customer service is everything. Good luck. I'll take my business elsewhere. read more

Casie & his team handled my 63 impala sterio system i just purchased,due to the shottie install the last owner did ,they went thru the whole system & replaced as needed,speakers know it sounds good & clear.all done in one day!! read more

I TOLD THE OWNER I WANTED MY EXTRA BRIGHT AUXILARY LIGHTS TO BE ABLE TO TURN OFF EASILY AND QUICKLY SO I DONT BLIND ONCOMING TRAFFIC. HE LITERALLY TOLD ME WHEN HE DRIVES TO MAMMOTH IN THE SNOW HE DOESNT CARE IF HE BLINDS ONCOMING TRAFFIC WITH HIS OWN BRIGHT AUXILIARY LIGHTS, SO WHY SHOULD I? Still Took the car in cuz I needed a bunch of electrical and tinting done RIGHT before a big road trip. I clearly told them this yet when they gave me the car back they said "oh yeah don't roll the windows down for the next 3-4 days so the tint can settle. So the entire trip my dogs or me couldn't roll the windows down. Despite the fact that I gave them a backup camera and asked them to install one they didn't, instead they never returned the camera to me. They also never returned my CB radio antenna. They also poked a hole in one of the speakers and didn't tell me I only found out later when I removed the door panel for another reason. They ran the CB radio cable to the wrong side of the car where there was no mount on that side but one on the other one then suggested I hire one of their friends to weld a bracket on. I spent over $3000 and was so bummed I didn't even want to go back and complain especially if it meant seeing the owner again. read more

Extremely disappointed in this shop. My boyfriend called in to get his truck windows tinted. Originally quoted $80. I dropped off the truck. And when I went to pick it up they charged me $100. I tried asking about their sales tax rate, why the price would be different, etc. and they had no straight answer. But continued to argue with me. Simply saying "it's $100. Ok?" I finally gave them the money, and walked. Never to go back there again! After I left I called around other shops, who quote a much lower price with I'm sure better customer service! read more

Took my 2019 Sprinter to upgrade the terrible stock speakers. Casey and his crew did an outstanding job, definitely worth every penny. Sounds incredible and looks factory. read more

Car Stereo Guys has worked on so many of our cars and has always done a great job. From tint, to stereos as well as custom boxes. They even installed the surveillance system at our restaurant. The owner Casey has gone out of his way to accommodate us and make us feel like a valued customer; he is well rounded and an amazing business entrepreneur would totally recommend him and his staff for all your car and stereo needs! read more