When my '96 Acura wouldn't start last week, I feared the worst. Turned out it just needed a…read moretune-up and ignition wires. The service was fast, everything was as previously explained, and the guys had actual personalities. I went there on a referral from friends, who recommend them highly.

My Volkswagen Beetle needed to be towed to the dealership for repair. The owner of the company,…read moreGeorge, was at my house within the hour. The service I had called was suppose to send a flatbed towing truck which George's was not. When I told him this, he very nicely informed me that I could in fact have my car towed by his truck because I have a 2 wheel drive as suppose to 4 wheel drive. He said I could trust him and that he had towed plenty of VW Beetles and never had a problem. Since I wanted to be sure, I called the dealership direct to have them confirm this. George was very understanding with my concern and waited patiently while I made the call. Sure enough, the dealership said my VW Beetle could be towed by a truck such as his. I gave him my key and he delivered my car safely and promptly to the dealership. His truck looked new and was kept clean. What I liked most about George was that even though he gave me the correct information, he understood my need as a customer to confirm that the information he provided me was true. I would use his company again in a heartbeat if I ever needed my vehicle to be towed.

Friendly, fast, reliable, honest towing company! Self…read moreemployed company, friendly dispatch!

Few days ago i started hearing some brake noise from my 2013 Toyota Camry, I called this location…read moresince i saw it being under new management. I called and described the problem and was told to bring it in so they could lift it and check it. I go in on a Friday afternoon and didn't have to wait much. The guys were polite, professional and understanding. An honest mechanic is a beautiful thing. Or, at least, a mechanic you really trust is, I've probably had honest mechanics before, but there was always that one hard to describe service need that you must have. Afram who worked on the car came back and said i needed new brakes and gave me a brake down of the prices to the penny. I don't remember last time i was given detailed pricing by a mechanic up until the end. He said if i did decide to do it it will be done by end of day. After they called me that the car was ready i picked it up and they showed me the old parts that they took off. From what i saw they are trying to get a good reputation in the area by giving reasonable prices with quality work as if the cars were theirs. I have few cars and i will bring them back here and see if they are still reliable as they are now, keeping in mind to informing yelp of any updates. They were good to their words on the time and the cost, and I've never had a problem with the repair since.

This is MY new body shop. Honest people. Family owned. Great workmanship and prices. I am still…read moreblown away by this shop. I have had bad experiences with other shops. I know with these guys... I will get honest answers to my repair needs. They are good people.

Get this, they opened the hood to my vehicle for a final inspection & I immediately saw that…read moreseveral screws were missing. I told them to find & replace them. 6 months later, I installed a new horn system. I had to open up areas that were repaired by them & to my surprise, several more screws & special snap pieces were missing. These people are criminal !!!! To think Statefarm gives them 5 stars. Never again !!!

Iv'e revisited this location a few times now and they always take care of me. My friend recommended…read morethem after bringing in a few different vehicles there over the past decade when it was Tico's. They looked at my van that I brought in with what I thought was a brake issue. They talked me out of spending money on the problem and to wait a little while. Unprompted from a conversation we had at the counter they did research on additional parts that could improve my cars performance for what I use it for and gave me the free advice. With a mini van passing 100000 miles I know I will need a reliable mechanic moving forward. Chicago is rough on cars! A few months later I returned with a check engine light issue and they recommended a few repairs and they came up with a reasonable quote. I dont think padded anything or asked me to replace anything I didnt need. Email and phone/text service was good too. Just honest hard working people here I think! I will be back. Danny and Pedro helped me out!

I was referred to this shop by a friend. I brought my car there for an oil leak. They said they…read morecouldn't find the problem, but cleaned the engine and did other tweaks and said that I would need to drive it for awhile and then bring it back for them to see where the oil is going. I brought it back, twice! They were not able to identify the problem, they fixed nothing, and I later found out there were missing bolts and other issues they caused with their "tweaks". They charged me each time I took the car to them, I paid over 2k and nothing was fixed. I finally took the car to an "alley mechanic" who was able to identify the problem and fix it, for less than half the money I paid this shop. Let me know if anyone wants his information, he did what this shop couldn't! I don't know about cars, I have to rely on experts to identify the issue and fix my car. I feel I was taken advantage of and ripped off. These people are not experts and are con-artists ripping off customers that aren't mechanics themselves. Do not trust them! If I could give less than 1 star, I would.

Purchased my G252012- performance has been awesome - Until…read morelast month - A new electricity was installed - All of my music etc including My Wifi connecton is not working I can no longer use my phone in my car I don't know what to do - I called for assistance... There has Still been No Reply- Im heart Broken and shattered- I was given any information on getting my car in such Dis order - No one has given in HELP.....

I had the misfortune of bringing my QX80 here for a used vehicle inspection. To summarize, my…read moreinteraction with them was plauged with gross incompetence and outright fraud. Ultimately they refunded me for the service performed, but on a follow up appointment demonstrated the same basic lack of competence on their flagship vehicle - the QX80, and cost me thousands of dollars in additional repairs. When I brought my vehicle there in August 2025, right from the start the serivce advisor Eddie refused to review and discuss my list of known issues. His only interaction with me was saying he was having problems scanning the barcode with the VIN on my car, and that this inspection would cost me $405. A few hours later when I returned to pick up the vehicle, while reviewing the report I was astounded to see that everything passed, except for the power lift gate, adaptive cruise control radar and horn. I appealed the findings of this inspection to Eddie, even taking him to my vehicle and showing him that the engine air filter was so dirty it was black, he pushed back and supported the findings of "Technician 98" and it was in perfectly acceptable condition and did not require replacement. When I went to pay, I saw that Eddie had tacked on unauthorized and fraudulent charge of $37.65 for "non attributable supplies and services", the only possible shop supply used here was a single paper towel to wipe off the oil dipstick, as to how that would cost $37.65 perhaps they used a sheet of gold leaf? Of the issues with the vehicle: - Contrary to their report the horn functioned fine. Eddie refused to say how they determined it was faulty unless I paid him $225 for "diagnostics". - The adaptive cruise control radar having a DTC code for being blocked was already known. It was the first thing I noticed when I picked up this car is that the license plate was blocking the radar. Instead of just telling me they could install the license plate elsewhere on the bumper, Eddie demanded another $225 for "diagnostics" to determine why the radar was blocked. - The tires on the front axle had 4/32" of tread depth and more than 73,000 miles on them. Illinois state law requires them to be at least 4/32" of tread depth, and the manufacturer rated the tires for only 70,000 miles. Instead of telling me they required imminent replacement, Eddie just listed it as a "caution". - Both front brake rotors had a deep groove cut in to them, several thousands of an inch deep. The factory service manual says they should be replaced if it is more than 6 ten thousandths deep. Instead of failing them as the service manual indicates Eddie listed them as a pass. - The emergency/parking brake was non-functional, the factory service manual says it should be able to keep a vehicle stopped after 5 or 6 clicks. Mine required 14. Eddie listed this as a pass. - The windshield washers were severely misasligned, Eddie marked them as a pass. - The windshield wipers had significant problems with streaking, Eddie marked them as a pass. - Passenger compartment air filter was extremely dirty and filled with leaves, Eddie marked it as not applicable. - Engine air filter was so clogged it had turned from white to black, Eddie marked it as a pass. - The vehicle had the wrong battery installed - a size 65 instead of size 27. A size 27 battery has 50% more capacity. Eddie marked it as a pass. - The transmission had a problem with shuddering, instead of inspecting it or the fluid, Eddie marked it as not applicable. - The only actual problem they had managed to confirm is that the power lift gate was broken. They wanted an additional $225 in diagnostics to tell me that the motor needed to be replaced. - The on board maintenance computer said the engine oil was past its end of life and required replacement. Eddie listed it as a pass. - The front seats were both defective, one stuttered while moving, the other would rock back and forth on the track, these issues were ignored by Eddie. I ended up emailing the service director Mark, and he convineced me to ultimately brining my vehicle back to Berman Infiniti so they could try again, to refund me the $445 paid for the inspection, and file a warranty claim to cover the service. I prepared a 45 page report for Mark showing him everything which was wrong with the vehicle, pictures documenting these issues when possible, and excerpts of the factory service manual as an authoratative source as determining if an issue existed. Mark filed the warranty claim, and due to the amount involved the warranty company wanted to send out an adjuster. A few days later the adjuster denied the claim. Eddie at Berman Infiniti refused to tell me why, and when I contacted warranty company I was given reasons such as not being to inspect the power lift gate motor, as the technician at Berman couldn't figure out how to manually open the door. So thanks to Berman Infiniti's repeated incompetence, I ended up having to perform these repairs myself.

We were from out of town and hit a deer out in the middle of nowhere. Found this body shop through…read morefriends. They were very easy to work with, reasonable, and quick! We'd highly recommend.

I brought my 2012 Honda Civic here, because I damaged the passenger seat. The guys at the shop…read morereplaced and fixed seat really well with authentic material from Honda. Did an amazing job! Great work!!