They were closing and I told them I would be back the next day to purchase a car after work. They…read moresaid they would put it through mechanical inspection while I worked then texted me the next day at noon telling me they sold the car. Liars!

Background : I have a 2012 Cadillac CTS with 109k miles on it. It was originally bought new in…read moreNashville. Story: I brought in my Cadillac to get a leak looked at after firestone noted a oil leak on my car during an oil filter change. I scheduled a time and got Mclaughlin Cadillac to do the assessment of where my oil leak is coming from. Mclaughlin Cadillac diagnosed it as coming from my steering gear, oil pan and the oil filter adapter housing. Their team recommended that I repair the oil filter adapter housing and monitor the other leaks. I scheduled the repair based on their recommendation. They completed the repair and I got my car back. It cost approximately 900 USD with the initial assesssment. Upon the first initial return, I noted that the leaking was much worse than when I had originally given it to them. They agreed to have me bring the car back in and assess the problem and see what was causing it. McLaughlin Cadillac scheduled me to bring my car back on 7 MAR 24. Mclaughlin Cadillac had my car from 7 MAR 24 to 27 MAR 24. I was told they identified a manufacturing defect with one of the gaskets, they replaced it and gave it back to me. They said they drove the car and ran it idled for 45 minutes and said there was no leak. Upon returning home on 27 MAR, I checked to see if there was a leak. Yes, there was still a leak. I called McLaughlin and brought it back to them the very next day. They put my car up on the rack and said the leak was now coming from my front cover, steering gear, oil pan, rear main, different cooler lines and possibly a valve cover. It's odd that there was now a leak from many different locations not originally identified when they put dye in the engine to see where the leaks were coming from. I asked for a quote for all of this and when they could get me in for repair. They said best case was mid to end of April. Upon coming back with the list of issues, I was told that the manager of Mclaughlin Cadillac would be declining to do the work on the car because my 2012 is "too old" and "things would keep breaking" and that Cadillac recently released a new policy that prevented them from doing large jobs on Cadillacs older than 2017. This is highly unusual and fairly suspect, it doesn't appear they know what the root cause of the leaks are in the first place. It also speaks poorly to the cadillac brand as when services are most necessary, cadillac will stop working on your car entirely based on their "new" policy. The repair that originally took one day, the second go around took them 3 or so weeks and now they won't even touch the vehicle leading me to believe they caused more issues they now don't want to fix. Steer clear of Mclaughlin, questionable business practices, ultra slow service - which seems low quality. You will likely have issues with whatever service you recieve from them. Additional Information: The owner has previously replied to this review in other venues stating that we "mutually agreed" that I would seek repairs elsewhere. This is untrue, as I was never given the option despite my willingness to pay for the "identified" repairs. Their manager, according to Sam at their dealership, said they would not service my Cadillac.

Recently had my vehicle serviced by moline transmission. This all started when I had called them…read moreand wanted to get information on replacing a slave cylinder on my vehicle. I would provide the parts and everything needed to install on the vehicle. I was quoted 7hours since the transmission needed to be removed to install a new slave cylinder. I called on October 27th and they stated they had about a week worth of work to complete before they would be able to pick up additional jobs. I had no problem with this as I decided to make the appointment for November 13th (17days from appointment call). Time comes to have my vehicle towed and it's dropped off early morning Monday November 13th. I figured I'd give them time and let them work to complete the job. Friday November 17th comes and I hadn't heard anything from them so I call and receive an update. Moline transmission stated they had a couple call ins during the week and they hadn't touched my car. Not a horrible issue but I figured they had plenty of time to finish. I understand things happen. Following week of November 20th, they begin the work. Once again I figure 7hrs at a leisure pace the job should be done right in time for me to have the car before Thursday thanksgiving. I decide to call on Wednesday afternoon and ask for an update. Moline transmission stated they're tidying everything up and they're doing their best to have it done by close of business day 5pm as they are closed for thanksgiving. 5pm comes around and I never hear anything. At this point I figure I'll go to the shop on Friday to see what the delay is. I go to shop Friday morning and they have a sign saying they are closed both Thursday and Friday as well as the weekend as they only work Monday-Friday. At this point I'm disappointed, I believed I could have a reputable shop complete the work in a timely manner as I would have believed they had sufficient time. (Let it be noted there was a hiccup in parts provided yet that was quickly resolved in less than 1hr) I was told because of this they needed to move on to another vehicle and put my car on hold. Monday November 27th I call again for an update and they once again state they're still working on the car and should have it done today. More time passes on and no call. Finally, Wednesday November 29th I am frustrated because I haven't received my car , I was told 2 times on separate days they should have the car done by end of business but yet they continued to work on it. The update for today was they are letting it sit as it has been bled and will be test driven later in the day to ensure the work was done properly. The car had been sitting at the shop since November 13th and the job was finally completed November 29th. I had my car in storage and placed the vehicle back on full coverage insurance because it was going to be driven publicly again. Due to the excessive length of time it was being worked on I felt as if I needed to place the vehicle back on storage insurance as it seemed that's what I was paying for. I gave moline transmission a 17day notice of my car being dropped off. They had the car for 16/17 days from drop off. The job was quoted 7hrs, moline transmission stated they worked on the car much longer than 7hrs and the job wasn't going the way they would have liked but only were going to charge me the 7hrs. I believe they understood this isn't the service they want to provide. In the end the job itself was completed well as my car returned to proper function. The timeliness to complete my car was very poor. If you are able to be without your car for over half a month then they'll work with you. If you have a timeline seek other options. This was my experience and I understand others have better/worse experiences.

Had them do transmission in classic car. Excellent results. They had some used parts no one else in…read moreQC would have had. Two year warranty is very bold in a 30 year old car. Definitely will use them again.

I have had only great interactions with Blaser. Extremely knowledgeable and helpful. If they don't…read morehave it NOS, they know all about it. Fast service and easy to talk to. Both of the people that I've worked with there have been willing to take the time to discuss my project. I cannot speak highly enough. If its AMC, they know about it, have it, or know where to get it.

Blasers is the only place with the largest selection of NOS parts for AMC vehicles and have very…read morecompetitive prices. Lots of hard to find parts and a friendly staff make this a great place to shop for AMC vehicle parts. Mr. Blaser is extremely knowledgable of AMC vehicles and has never been too busy to help a customer try to diagnose a problem and find the right parts.

I needed a prepurchase check on a car I planned to buy. They checked everything and also took…read morepictures. I was very impressed. They made a list of repairs that I might need and the cost. No pressure. I did get one repair done, they did it the same day. Very courteous and I would highly recommend them. They also offered loaner cars or rides.

Because I exclusively and repeatedly take my vehicles to Dale's, I have had many 5-star…read moreexperiences. If you are wanting auto care that you can trust, enjoy, and feel safe with, call !

They're honest, knowledgeable and thorough. They talked me through their troubleshooting process…read moreand the range of potential problems and solutions.

My check engine light came on and I was advised to go to Avenue Automotive by a worker at OReillys…read morefor their fair pricing. They got me in quickly and did not charge me for assessing the damages to my vehicle. I needed a new EVAP canister. They ordered it and got it replaced as soon as the part came in. Prices were fair.

Brought in our prized '06 Buick Lucerne to get an oil change. They told us the thermostat was bad…read moreso we needed a new one, and that we needed to flush the coolant system. This happened 8 months ago, and now we are at GMC Buick getting the same thing done. They do NOT do the work they say they will, and will take advantage of anyone they can. They also were "checking" something in the engine and broke a bolt whilst checking, and forced us to pay $1500 to be able to take the car, even though there was not supposed to be any work done. Would not recommend to anyone that doesn't know cars or what is wrong with their car. Do not trust them to do diagnostics or any other repairs on your vehicle.

Very affordable and very polite people. I highly recommend this place for your auto needs!! VERY…read moreCLEAN! I was in and out with an exhaust issue. SERIOUSLY HIGLY RECOMMEND!! as a lady getting work done I did not feel I was over priced for the work I had done. AND I LOVE THAT.

This message is just to let you know. Around 2 years ago I brought in my 2011 Honda Accord. I paid…read more$1200.00 to replace a lower ball joint and axle. Within 6 months I brought the car back because I noticed about 1/8 of play in the ball joint. I brought it back because it was still under warranty. Someone there determined that there was nothing wrong with it. 1 month later I had to replace it elsewhere because it was about ready to come apart. Just today, I was told by another garage that I needed to replace the same axle that you guys replaced. You have really done yourselves bad. I am not posting a bad review, but I will tell everyone that ask for a good garage, that you are the worst. I wouldn't bring my little red wagon to you. I guess I am posting a review, your text option doesn't work.

My wife and I were driving to Moline from Dixon for a medical appointment and had a flat tire on…read moreInterstate 88 about 35 miles from our destination. We had to replace the flat tire with the 'donut'. We continued to the Quad Cities and stopped at Hughes Tire to attempt to have the tire repaired . We talked to Chuck and he was most helpful and friendly. He suggested we leave the tire and come back after the appointment. We did. He called us later to let us know that the tire was not repairable as the sidewall had been seriously damaged. Unfortunately they did not have the tire we needed in stock and could not get it until the next day. We decided to drive home on the back roads, as suggested by Chuck, on the 'donut'. When we arrived to pick up our damaged tire we were met by another employee who loaded the tire for us and volunteered to have the pressure checked and adjusted in all the tires for us. A third employee offered to check the torque on the lug nuts of the 'donut' which was good as a couple needed tightening. All three employees went out of their way to help us and make sure we felt we were safe on our trip home. They were all friendly and very accommodating. And for their service there was no charge. Their kindness and attention to us was refreshing and very appreciated. To those who live in the Quad Cities area I very highly recommend Hughes Tire for your tire needs. Thank you Chuck and all.

My wife was traveling thru Le Claire on 8-4 and needed help. Even though they were short handed,…read morethey quickly assisted her so she could be on her way. Small town business at it's best!

I would have to disagree with old reviews. I think these guys are great…read more Have had many oil changes there. Took a high mileage Toyota in there and inquired about timing belt change for preventative maintenance. Dealer had told me a relatively high price. Took it to these guys and they told me it was a timing chain so didn't need to be replaced. Took my truck in for a heating and cooling issue. They said it just needed an adjustment and they fixed it and didn't charge me. Don't find that very often in my experience