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BLAIN'S FARM & FLEET - Moline, IL

2.7 (14 reviews)
Open • 9:00 am - 6:00 pm
Updated 1 month ago

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Ask the Community - BLAIN'S FARM & FLEET - Moline, IL

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John Deere & Company - They use their products!!!

John Deere & Company

(12 reviews)

I left this review on the local dealers website four years ago but was reminded today when my…read morebrother in law was considering buying a new lawn tractor and was considering a John Deere. As I have done for the last four years I have shared my negative experience with anyone considering a purchase of a John Deere tractor. as a quick reminder the company and their dealers are instructed not to allow customer dissatisfaction to be escalated that is a unique and frustrating policy. the following is my original posting. Hopefully this is helpful just remember Buyer Beware. My John Deere D130 tractor transmission only lasted 4 years and 145 hours. The express warrantee was for two years and 120 hours but the implied warrantee would clearly indicate for almost $2,000 it should last much longer under normal wear and tear. John Deere sent a $100 standard coupon for a $1,000 repair. Both John Deere corporate and spoke to Flinn who refused to allow me to speak to his supervisor which appears to be a John Deere corporate policy to stonewall dissatisfied customers as this is the same answer provided by John and Pat at G&H in North Haven. I have the defective transmission that the dealer did not take apart to see if it could be repaired. The tractor didn't move and was leaking fluid which was all they wanted to know. Corporate reported back that the dealer said it was over used. So there you have it life expectancy for their tractor is four years and 145 hours for nearly $2000. I reported this to BBB and John Deere corporate provided no additional evidence to denying any support of their defective transmission. Poor business practices. I also emailed John May their chairman and did not receive a response. I will NEVER buy a John Deere product again and will share this story with others.

Before you buy a John Deere Tractor consider these additional issues & costs…read more I have a John Deere X300 Tractor: * Has 203 hours of use * Always stored in my garage * Only used to cut my lawn * Nothing ever placed on the hood * Taken excellent care of the tractor Yesterday after cutting my lawn and then cleaning my tractors as usual, I was backing the X300 into my garage and noticed the hood was split 2/3 of the way down the center of the hood. Considering the cost to purchase my John Deere Tractor of $3,700, I assumed this must be a one-off issue and John Deere will help with a replacement. I called John Deere twice, the first time I knew nothing of a known hood issue with John Deere Tractors, and the only help John Deere's customer service would officer is to "document the issue". After which I looked online and found several YouTube videos of how to "patch" the cracked hoods with tape, etc. I then called around to repair shops, this is a prevalent problem. Go to a John Deere dealer and the cost to replace the hood is $572.00!!! I called John Deere back after discovering this is a manufacturing and product in integrity issue. Again, no help. As I told the customer service person, John Deere has a defective product issue and is expecting its customer base to foot the bill. This is absurd. It was very sad to watch the YouTube videos of people attempting to show others how to "patch" the crack. I purchased my John Deere Tractor believing it was a quality product with excellent customer service. With John Deere abandoning its customer base, knowing full well that numerous customers are dealing with a defect, is NOT excellent customer service NOR is it a sign that they stand behind their product. John Deere... wake up and do what's right before there is yet another lawsuit filed on behalf of your lawn tractor customers.

BLAIN'S FARM & FLEET - Moline, IL - sportgoods - Updated May 2026

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