I find this location to be helpful and nice. I went in needing my check engine light scanned. The…read morenice gentleman with gauges helped me with all my needs. He even looked up the possible issue and gave me a quote on the part. They also have a bilingual gentleman by the name of Erik, Great guy.

This is my first time visiting O'Reilly auto parts and I will definitely visit for any future car…read moreneeds. The staff was very knowledgeable patient and helpful much more so than when I visited their competitors. It's always refreshing when you have friendly staff and appreciate the help that I got from Lucas with my car needs.

As a first time customer, enjoyed a friendly staff and prompt service. Honest options with clear…read morecommunication. Highly recommend them!

Awful, these guys took a week just to look at my truck, then the day after i get it back from these…read moreclown, what they said they fixed is the cause of it to break down again. I used to like this place but not anymore

It may not be the norm to review a used auto parts business, but these guys warranted one. Jeff and…read morethe staff were some of the nicest, friendliest, knowledgeable and honest people I've had the pleasure to do business with. I recommend to anyone looking for used auto parts, go see them first!

From the owner: We have tons of parts and accessories, if you are looking for ANYTHING don't hesitate to contact us…read moreand we will help you find what you are looking for! Jeff Smid Auto, Inc. (800)528-3147

Absolutely the most honest mechanic and service garage anywgere in the QCA. Jim does fantastic…read morework, and Tina is wealth of knowledge, too. Great people. Been taking my cars there for over 30 years!!!

From the owner: We are an Independent Automotive Service Center featuring quality ACDelco Parts. We offer vehicle…read moremaintenance, service & repair. Feel free to call or come by our location anytime.

Never go there cause they will tow your car even if you are a customer. They don't care about there…read morecustomers there.all is they care about is there money making. They don't even deserve a 1 star this is the one on west locust street.

The Staff at this location went above and beyond with Customer Service. I only seen one type of…read moreheadlight restore that was pretty pricey. The Clerk showed me to where other kits were and explained the pros and cons of each and depending on how bad the headlights were which one i should go with. And since they arent paid on Commission he showed me a less expensive brand that did the job perfectly. I suggest you go here for all your needs.

This past week, I scheduled an appt. With Duck Creek. I thought I had an issue with either the…read moreStarter or Alternator. I left my vehicle with them and went to work. They had prior approval to replace the Starter and/or Alternator if necessary. They called me at work a few hours later. It turns out that both the Starter and Alternator were fine and it was just a battery cable. I appreciate the honesty and finding out the repair needed was minor compared to what I thought it was. I have now had three good experiences with Duck Creek. I will definitely be back if and when I have another issue. I really trust these guys.

Terrible customer service. If you go for an oil change, plan on leaving your car for a half day or…read morea whole day. They always have some excuse why it's taking so long. They also had a screwup on one of our cars and gave us a cheap bottle of alcohol that they get local as a sorry because they refused to give us any sort of discount. Yes, your oil change be cheaper versus going to a dealership , but you must first decide if it's worth the hassle! On another occasion, it took three times to change our oil! 1st they couldn't set the sensors right then they overfilled the oil, twice! We had to return two times to get the oil drained off! And not a single apology. In fact they were quite rude when I went in.

Rude staff!!! Called to see if they had a rim for my son's Jeep gave them all the sized needed they…read moresaid they did. I ended getting there and it turned out to be a spare. So I decided if it was the same thing I would take it if it would work. Turned out to be the wrong size tire. Plus it was junk and had a plug in it we noticed later. Called back and asked if I could return it and they said yes. I asked if there was a restocking fee he said no. When I go to return it the staff was very rude said they would only give me $25 and I paid $100 then tried saying the guy who rang it up didn't list it right on the receipt and claimed I returned a junk tire! BS!! They even said go to Walmart if I didn't like it! Should have in the first place I guess!!!Don't ever do business with them they are just trying to rip you off!!!

Poor service, I called to have a harness cut off and "Rick" said two vehicles on the property, said…read morehe had harness. I said "great" got a price asked for it to be ready by noon for pickup over my lunch hour. I get there no harness, Rick sends someone to get it, doesn't exist. 20 minutes later brings me a harness off of another make model. No apology, no help, no repeat business Complete waste of my time and gas. Will not do business with again.

We waited patiently in line for 40-45 minutes. Cars not moving forward at all. Finally an employee…read morecame out and explained that there were multiple employees who called in sick for the day. That's certainly not the fault of the employees who did show up. Let customers know when they arrive it's going to be a much longer wait than normal. Employee's were running their tails off!

Where did you get an oil change left with over $200 in repairs because they stuck leaves into my…read moreair filter that got sucked into my mass air sensor I could not even get a half a block away from them and then they denied the whole thing had to go to link with four to get it fixed and they said that the Valvoline did it to me these people should not be allowed to even touch a car

Not helpful at all. Bought a new battery on-line in Sept 2022. Went there to get it and the guy…read morejust handed it to me, didn't even offer to install it in the vehicle, never even said thank you. Any parts place I've ever bought a battery from have at least always offered to install it. I installed it myself. Had problems with the battery recently. He put the tester on the battery and told me my problem was the starter. I already knew better than that because the Honda dealer had done a full test, starter and alternator were fine. Had the battery tested two other places and they both said the battery was bad. Not even going back. Bought a new battery elsewhere, ended up eating a $205.00 dollar battery that was only 3 months old. Will never stop here again for anything.

ordered def fluid on a cash account - driver left in whse w/o coming to the office to collect -…read morerecvd a "rude" call from the store stating the driver did not collect any money - i told them their driver never came to the office to collect - so please yell at me because your driver does not do his job - will shop elsewhere