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    Car Planet

    5.0 (1 review)
    Open 9:30 am - 8:00 pm

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    2 years ago

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    Sherman Oaks Exclusive Auto - Before

    Sherman Oaks Exclusive Auto

    (176 reviews)

    Sherman Oaks

    I had a very disappointing experience at this shop. I was charged $767 for what should have been…read morebasic maintenance: an oil change, brake fluid flush, engine air filters (2), a cabin air filter, wiper blades, and a drain plug. After reviewing everything, I feel like I was heavily upsold on services and parts that either weren't urgently needed or could have been done at a much more reasonable price elsewhere. For example, my vehicle wasn't even due for an oil change yet based on my mileage history. I actually wanted to see if they would be honest about it, but instead I was still sold the service. What really bothered me is that the business promotes honesty and transparency, but my experience felt like the opposite. I didn't feel properly informed or given options -- just pressured into agreeing to expensive add-ons. If you have money to blow, then by all means go to this shop. I originally checked Google reviews and saw mostly positive feedback, which is why I chose this place. But after my experience, I went on Yelp and found multiple reviews describing very similar situations to mine. I strongly recommend getting a second opinion before agreeing to any services here. Unfortunately, I won't be returning.

    I've always had a good experience here, and have mainly come for oil changes and smaller…read moremaintenance items on a few different cars. A more complicated problem with my car + an especially great experience at this shop left me wanting to leave a review! I started having some very common water pump and vacuum system problems with my beloved 718 Cayman S a few weeks ago - these are well documented issues with the car, but can be very difficult to diagnose and truly fix. When I first started having problems, I decided to go to another shop in the area to get a diagnosis to figure out what was going on. That shop gave me a lot of stress and very little confidence that we would get the issues sorted any time soon, so I decided to come here and met with Amir. Again, the vacuum issues on a 718 especially can be a bit complicated to diagnose. From the moment I started working through these issues with Amir, he was very good on communication, transparency, and did not in any way run up a bill of other random things just to try to get more money. He sent me photos every step of the way of what was being done to my car, communicated on parts coming in, etc - I felt very comfortable having my car there. When Porsche took longer than they had promised us to get a part in, Amir made the wait much easier by helping me out with a rental. The car was driving beautifully after I picked it up, but I ended up with a fault code again and I had to come back in - I don't fault Amir/the shop for this at all, 718 vacuum issues can be very complicated and oftentimes there is no "issue" left other than a ghost code. The experience of coming back here to diagnose why this code came back actually solidified my confidence in this shop - they were once again extremely transparent and very considerate in making my second visit quick and painless. My car is in phenomenal shape, and I saved a good amount of money (and headache) compared to what I was quoted at another spot down the street. Thank you Amir!

    Anytime Auto Group

    Anytime Auto Group

    (274 reviews)

    Sherman Oaks

    Helped my son buy a car from them. I called and dealt with lots of other dealers and they were the…read moreonly ones that were honest about everything. The price was over $1000 less than anyone else on a comparable car. We drove an hour and a half to get there and the car was ready to test drive. After a 20 minute drive we decided to buy the car and because we were paying by check we were out of there in less than 30 minutes. That was the fastest car purchase I have ever made. The car looks in flawless shape and they not only showed us the Carfax, they showed us another more detailed report showing clear title and no accidents or damage. I liked that all the people there worked together to speed up the process. Again, we bought a car in less than an hour. I would highly recommend this dealership.

    I honestly don't know who is writing all these negative reviews or why, but my personal experience…read morewith this company has been nothing but positive. I have been buying cars from these guys for seven years, and during that time I have purchased three vehicles from them. They are truly the best people I've ever dealt with when it comes to buying a car. Everything is always honest, fast, and straightforward, with no hidden issues or unpleasant surprises. The entire process is clean, transparent, and efficient every single time. Whenever I tried purchasing a car elsewhere, I constantly ran into strange and unnecessary problems--sometimes small, sometimes major. That has never happened here. That's why I confidently recommend dealing only with these guys. They are always willing to help with any questions, explain everything clearly, and genuinely care about their customers. You will never be misled or taken advantage of here.

    Trade-In Solutions - Trusted car buyers, in the West Los Angeles area, since 2017.

    Trade-In Solutions

    (499 reviews)

    Sawtelle

    I found them by accident on Auto Trader and honestly had no expectations. Called on a Wednesday,…read moreand Jess picked up -- a real person, no machine, no hold music. She was warm, helpful, and never once tried to push me toward anything. I told her I wanted to come in Friday and asked if they could hold the car. She said yes, no deposit required. That alone told me a lot about how these people operate. When I got there, the boss was around too -- relaxed, straightforward, no pressure. The young guy who took me on the test drive was great -- you can tell he genuinely loves what he does. That kind of enthusiasm is rare, and it made the whole experience easy. And at the front desk, I was greeted by a young lady whose name -- I promise I am not making this up -- is Jennifer Lopez. Lol. I bought a 2021 Tesla Model Y. When I got home and ran the numbers myself, I was off from their figures by three dollars. Three. No hidden fees, no surprise add-ons -- just taxes and DMV, exactly as discussed. They also buy and sell used vehicles, electric cars especially, so whether you're buying or selling it's worth giving them a call. Couldn't be happier with the experience. Would absolutely go back and would recommend them to anyone tired of the usual dealership runaround. Thank you to Jess, to the boss, to the test drive guy, and to Jennifer Lopez -- you're all great. Antonio

    I have sold several of my cars to Trade In Solutions in the past few years. Abe, the owner is an…read morefair, honest guy and usually gives me the better trade in price than Carmax. Abe and his team are excellent and efficient, and provide a stress free, easy trade in experience. Payment is also done promptly. I would recommend Abe and Trade In Solutions to everyone.

    Auto Boomer - After

    Auto Boomer

    (26 reviews)

    Sherman Oaks

    I originally came here to see a Fiat 500 because my insurance labeled my Fiat 500 a "total loss"…read moredue to a fender bender I got in. I applied for financing and during that time I kind of decided I ultimately didn't want the vehicle. Stephan offered me the opportunity to have my car fully repaired like new at significantly less than so many other body shops quoted. I was ELATED! Because ultimately I love my car and I was basically seeking another one of the same to no avail(I also adore the color most of all). So it took exactly 1 week and 1 day for them to have my car fixed, replaced the entire hood and repaired the bumper while my insurance left me no hope of that being a possibility at all. I have no idea how they did it let alone so fast. Just look at the pics of before and after I've attached. He did an amazing job taking care of my car and even had it detailed inside and out! AND even changed the body of my key that was falling apart which a corporate Fiat dealership would've charged me like $250 at least for. I can't recommend them enough! He was a very kind and sincere guy and I will definitely be contacting him again for any possible repairs I may have in the future. THANKS STEPHAN!!!

    I bought a Mini Cooper S from Autoboomer in 2016. The purchase was one of the easiest I've ever…read morehad with a car. Drove the Cooper up to Nor Cal and motored around for years without any trouble and sold it last year. On top of that, the guys were nice and the price was right.

    Discount Cars

    Discount Cars

    (7 reviews)

    Van Nuys

    this guys is a lier, i can share all of my screenshot, please do not buy any cars from this old…read morelier. i brought a 2016 ford focus from this guys in the mid of september. first. when i buy the car, this guy told me he doesn't have the title in hand, and will mail the title to me within few days. i brought the car in the mid of september, then my title never arrives, then i asked him. he told me he didn't do anything wrong, it's the dmv' s fault. later I realized he never ask dmv to do title transfer, which means he was supposed to transfer the title within 15 days after purchase and he failed to do that!!!!!!!!!!!! no apologized and nothing . Another severe problem : he actually sold me defective car. i have to replace the ford focus batter in the mid of october. i thought it's normal since the car is 8 years old. but later, i just find out the car regularly lose battery, and it wont start anymore, i would have to jump start it a few time at first. RIGHT NOW THIS FUCKING CAR DOESNT START ANYMORE EVEN WITH A JUMP START. and i spend $350 dollars for the battery in the mid of october, and right now. I have to replace the battery again or my car doesn't start at all. i would have to pay like additional 2-3k to fix the car. I WILL ALSO REPORT HIM TO BBB AND ALL OTHER AGENCY AND PLATFORM. I WOULD ALSO SEEKING LEGAL ADVICE FROM LAYWER. SHITTY BUSINESS SHOULD NEVER EXIST!!!!!!!!!!! PLEASE NEVER BUY ANY CAR FROM THIS GUYS , and i would also share my experiences on all platforms. i have all the screenshot of his lie and how the car is not working anymore.

    My mom purchased a 2014 BMW X3 after getting rid of my old car from Eddie and couldn't have been…read morehappier with my decision. Eddie found the perfect car for my mom and 91 year old grandmother. It is hard for her to get into small cars, as well as larger cars so when Eddie showed us this BMW, and I watched my mom get into the car... it fit like a glove so we knew we had to go home with it. Pricing was initially a concern but Eddie and Maria went above and beyond to find us the best financing solution possible and gave us a great rate on the car. If you're looking for a trusted dealership around the San Fernando valley with great rates, definitely go here!

    DriveWise Auto

    DriveWise Auto

    (634 reviews)

    Van Nuys

    I had such an incredible experience working with Allison at DriveWise. After a tree unexpectedly…read morefell on my car, I was in a tough spot trying to quickly find a replacement while balancing a full-time job and taking care of my two young children. The whole situation was stressful, and I needed someone I could trust to move fast and make the process easy. I found DriveWise on Yelp and was connected with Allison--and I truly couldn't have asked for a better person to help me. From the very first conversation, she was responsive, knowledgeable, and genuinely cared about helping me find the right car within my budget. Within just four days, she had everything handled and my new car was delivered right to my house. It honestly felt effortless on my end. Allison went above and beyond at every step, and I'm so grateful for how smoothly she made everything during a chaotic time. I would never use anyone else again when purchasing a car and can't recommend Allison and DriveWise enough. Thank you so much for everything!

    I worked with Donny at DriveWise Auto who was referred by my financial planner. I HIGHLY recommend…read morehim and DriveWise. I've wanted a new car for over a year - my first in 20 YEARS!!! But, because it's been so long I didn't know where to start and did not want to work with a dealership on my own, so I'd basically given up. Enter Donny. He listened to what I wanted, asked helpful questions and guided me as I narrowed down my choices. He let me know where to go for a test drive that had the car in stock, what to ask and what to share so it would be a comfortable experience. Within a week, I had a new car that I absolutely love. To top it off, when he delivered the car, he spent more than two hours helping me learn the car and all the new systems/features that I was not used to in my old car. I am super happy. I don't know why everyone does not use Donny and DriveWise. Thank you, thank you, thank you!

    Car Planet - usedcardealers - Updated May 2026

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