Miguel at Global Auto Sales made the entire buying experience smooth and stress‑free. He was…read morehelpful, communicative, and transparent throughout the negotiation and purchase of my used vehicle. Every concern I had about the car was addressed thoroughly and to my satisfaction. The final price matched exactly what we negotiated--no hidden fees, no surprise add‑ons. Overall, a solid and positive experience.

Myself and a good friend of mine came to test drive a gray 2016 Dodge Charger. When I called…read morepreviously to get some more information regarding the vehicle, I was informed that it was involved in a MINOR accident. However, when we arrived, we quickly found out it was everything but a minor accident. The passenger seat belt wouldn't buckle at all. Therefore, my friend had to sit in the back due to that being a major safety concern. The next thing we observed, the fenders on the front and rear right were not flush with the wheel well. Next, the upholstery of the roof inside of the vehicle was coming apart. Next, the handle on the roof of the inside of the car was broken off. (Which now that I come to think about it, you can see in the pictures online that the handle is just sitting in the back seat. Very tacky). Next, the hood was not aligned properly. Next, there was a gluey like white substance on the right mirror, in between the doors, etc. Next, the door trim on the top of the right side door was popped out. Now, I understand that not everything will be perfect. However, when you have a 2016 vehicle in this kind of condition, it really says a lot. I asked Mark (the owner) to have his mod (person that works on the vehicles) to come outside with us so we can go over some things. Upon bringing the laundry list of items to his attention, in return, he continued to come up with excuses for every single thing that we said. After that, we went inside to look at the pictures from the accident. The pictures showed a larger scale accident then just a MINOR accident. The entire right front door had been smashed in, the front right fender was affected, as well as the hood. The mod said the hood was open in the picture. But when you go outside and look, it's not completely flush like it should be. We then explained to him given those conditions that we would pass and walk. We started out the door when he stopped us again and we began talking about the blue 2015 Dodge Charger parked near the side of the office building. I explained to the mod that we already had that one inspected. It needs all four tires as the current ones are nearly bald, the AC unit is dented and damaged underneath, etc. The mechanics we had that inspected the vehicle practically told us to RUN from the vehicle! The mod then went on to tell us that no one can drive the car currently because they lost the key! I replied by saying, well then you probably shouldn't have it still posted for sale then without the key. Anyone could walk in requesting to test drive or even buy the vehicle and they wouldn't be able to. That's embarrassing. Also, I went on to express my recommendation to take the 2016 Gray Dodge Charger off the market until they fix the required safety issues. If they ignore our advice and sell the vehicle to someone knowing the passenger seat belt is faulty, then they could face some serious litigation taken against them down the road, for selling an unsafe vehicle. Also, I can see why they lost the key because their office is an absolute disarray. The desks are littered with papers, parts, etc. It took them several minutes just to find a dealer plate to even test drive it. I called Mark back and explained the entire conversation that took place outside with the mod. He said he would take those matters upon himself and get them fixed. So I truly hope he will take care of what he needs to from a business stand point, and possibly rethink his options on finding someone different to work for his company as a "mod". Thank you.