The only reason I gave them 2 stars, is because my car is still running great (knock on wood). Their new commercials are so deceiving, mentioning a quick and easy approval, and a modest down payment. Not.
When I first started looking there and test driving, Nate seemed really friendly and down to Earth. I only had a couple non-performance requirements, such as not red, green or gold. He showed me a gold PT Cruiser where I then told him I've always hated those cars, and...it's gold. He showed me 2 more gold cars. I insisted that I hated gold vehicles. He then proceeded to get an attitude and tell me that in my situation I didn't have the right to be picky. Excuse me? I'm paying thousands of dollars for something, I believe I do have the right to be a little picky. Really?
I found one car I really liked, and he initially told me I couldn't have it, because the set payments they had for it were too much compared to my wage. Great...but fine. I had left to consider my options, and received a call from him the next day, telling me he had made a mistake when looking up the car I liked in their directory, and it looked like it would work out for me after all. I returned shortly after that, excited, and when we went to his office, he then "realized" he had been right the first time, and that car still wouldn't work. Are you kidding me?? Still sounds fishy to me. I ended up getting another car and what not, and still ended up having a ridiculously complicated process up until getting my plates. Ugh! Just be warned, it's not as quick and easy as they say. Or as cheap. read more