I went here a couple of weeks ago, the girl was kind of rude. Whatever. But I came back this…read moreweekend and the guy here was super helpful.

Great customer service. They helped me in a pinch. Only place I was able to find that could…read moreaccommodate a semi truck. I highly recommend & I feel the prices are comparable to others in the area.

I wouldn't recommend this company to anyone. I regrettably paid for an indoor unit thinking it…read morewould be temperature controlled for this season but was sadly mistaken. I was fine with that even though i was told the opposite, it is what it is. But THEN, Public Storage breached our contract and raised my Unit rate with no explanation until AFTER it already came out of my bank account. I'm just astonished by their business practices and honestly disgusted. I would not trust them with my things. Thank you and God bless.

Once your code works, the place is ok except for two things inside there:…read more1. Restroom is locked and there is no one to open it. 2. There is no ventilation i the storage area. I stopped today and it was very hot and humid in there. I wonder what happens to the goods inside! 3. The truck got there two hours before closing but the code did not work. I was lagging behind fir one hour. I made about twelve calls and it did ot work nor could it be changed by any company help desk emoloyee to open the place. Finally, on call 13, an employee told me that the code is not working be ause I still owed the company money (16 some $)! I was never informed of this befire. The code worked after I paid. All these calls were made when I was still in the highway. Moreover, the unit number did not exist in any of the buildings. After more calls, i was tokd to wait for next day! Luckily, the guardian there got out of her office and showed us where our unit is through a small side door! I had to pay the movers for three extra hours because of the storage company grave error and stuoid system which did not inform me that I owed money and even the 29 people I talked to did not know that. Only the last person knew it! So thank yiu Public Storage for making my moving day a very rough, exhausting, dangerous and costly one!

The people here are so friendly and nice! And help you and way they can they helped me after my…read morehusband past away kept my stuff safe and sound while I got back on my feet with my kids they honest and just all around great people! The quality of there storage rooms are great to!

First, this place is infested with mice. Our mattress and recliner were covered with droppings. Be…read moreprepared to throw away or disinfect anything you store here. Second, I paid June's rent at the end of May, even though we were moving. When I dropped off the check, I asked if they pro-rated the rent if you only needed a couple weeks of your last month. The woman at the front said they would work something out if it was just a few days, but not for a couple weeks. I made arrangements to have my stuff out on June 3rd. My deposit was sent on the 6th, but they refused to refund me any part of my rent- even though they said they would. They lied to me. Basically, I paid $64 for 3 days of storage and my stuff was covered in rodent feces. I strongly, strongly recommend you look elsewhere.

When I first rented from Public Storage there was an onsite representative to help with anything…read moreyou might need. Now you have to use a kiosk and speak to someone from who knows where and the audio quality is terrible. You can barely understand anything being said. The security gate for the past few weeks has stood open providing no security for the premises. Rent just keeps going up while services go down. That is why I moved out today, and glad to finally be done with them.

I rented a 10x10 unit completely online. I like to location it will help when I move. The unit is…read moretoo big for my needs but I like the extra room. They provided a lock.

Connie was very helpful and easy to talk to. I got my storage unit quickly and efficiently.read more

I submitted an online hold request for a 10x10 unit. Connie called me the following day and I went…read moreto the facility to complete paperwork the day after that. Connie showed me the exact unit that was available. It was very clean and the property well maintained. Connie was very friendly and even followed up with a personal, hand written thank you note! You don't come across customer service like that anymore! Very pleased and highly recommend!

We used Herk's Hangar for my daughter's summer storage of her UD dorm room items. The team was…read morereally helpful and this service is a welcome option for parents/students that live many hours away.

Matt and his team are about as helpful as could be. We've used them for 3 consecutive years, and…read morethey've been incredibly helpful each time. Matt knows what needs to get done, and will help any client as much as they need. Would give the utmost recommendation to anyone.

I rented a storage unit in mid May to hold everything in my that I deemed "non-essential" while I…read moresold my house and moved. Due to a storage unit neighbor of mine breaking the rules and storing food, rodents moving into his unit and mine. I was not happy, but Great Value Storage called Terminix and got the problem solved with minimal damage to my possessions. I had to make it clear that I was really mad before they called, but they did get it done.

I had to change my rating because on 4/10/18 around 2:30am me and my husband and my two children…read morewent to the storage and not 5 minutes later Miami Township Police follows us in there saying they followed us in because there have been MULTIPLE BREAK INS AT THIS LOCATION. I wanna know how do they even have a code to get in an out?? I'm being harassed at a SUPPOSEDLY secured that I PAY for by someone who is not supposed to have access to???? And why wasn't I told about all these BREAK INS y'all are having when I paid for my unit???

This is a super awesome place. The women in the office Tamara and the manager was super awesome…read more This is a gem. The women in the office makes you feel like family.