I saw this lot while driving home from work. I spotted a clean looking 300 that I wanted to check…read moreout. I Talked to Shelbi and test drove it. I loved how it drove and had to make an offer. Kenny made me a offer I couldn't refuse. Stop by and check them out, I'm sure you won't be disappointed.

From the owner: Here at Boss Auto Memphis, we're all about giving you the vehicle you'll be proud to drive in…read more Cars, trucks, SUVs -- no matter what you prefer, you're bound to find something that fits your needs and budget in our wide inventory. Our staff is made up of passionate pros who include honesty, integrity, and exceptional customer care in every car-buying experience. One-hundred percent customer satisfaction is always our top priority. Call or stop by our dealership and ask about our financing options. If you're looking for a ride that's right for you, your search ends here at 2607 South Mendenhall Road.

I regret to say that my experience at this dealership was disappointing. The reviews I read before…read morevisiting were all negative, and it seemed like everyone had the same story. We waited for over 20-25 minutes before a salesperson even came out. When he did, he walked right past us, kept his eyes straight, and held his head low, as if he didn't want to be bothered. It wasn't until my husband said something loud enough for him to hear that we were acknowledged. The salesperson then said, "We don't like to come out that much; we like to give people space." I hope that we weren't being profiled or pre-judged. We had a completely different experience at the BMW dealership we stopped at before this. We were given a couple of minutes to browse, greeted, offered drinks, and shown three vehicles. If customer service is important to you, I highly recommend seeking out another dealership.

Do not use the Chargepoint EV charging station at this location. This was absolutely the WORST…read morecustomer service ever!!! Car was stuck to their machine almost 2 hours. The most ridiculous and frustrating experience ever with a charging company/location. *** NOTE- Not a Mercedes of Memphis issue/ review **

Took my truck in for service and to fix a recall. Sal was the one who helped me out - he was a…read moreprofessional and straight shooter. The service department was busy and I dropped my truck off late afternoon, but they were still able to get it done before closing and saved me a trip back the next day. Truck came back clean and running great with issue fixed. Will definitely come back for the next one. Thanks to Sal and the team!

AutoNation Ford Memphis Service Center…read more Add a photo AutoNation Ford Memphis Service Center 4.3 (255) Car repair and maintenance service in Memphis, TennesseeOpen Overview Products Services Reviews Photos By owner About Google review summary Reviews All oil15 truck14 dealership11 service advisor9 +6 Sort by Most relevant Newest Highest Lowest Samantha Ackerman Don't waste your time with these people! They had my car for 2 months and it is worse now than it was when I dropped ot off. Now that they jacked me around for 2 months, my warranty is out, so im going to have to pay someone to diagnose ... More Lauren Kiger 4 reviews 4 days ago New Used their service center and online appointment system. Signed up for a recall, a $46 oil change, and a $22 tire rotation. They called and said that on their end the appointment just said, "for services." I told them what services I ... More AutoNation Ford Memphis Service Center (Owner) 3 days ago Hi Lauren, thank you for bringing this matter to our attention. If you are willing, please call our General Manager at (901) 209-1259 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future. Taniya Key 1 review 3 weeks ago New The oil change service was excellent from start to finish. The staff was professional, efficient, and friendly, making the entire process smooth and hassle-free. They explained everything clearly, completed the service quickly, and even ... More AutoNation Ford Memphis Service Center (Owner) 3 weeks ago Hi Taniya, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road. KL Johnson 2 reviews a week ago New I booked a service appointment for 9:00 Tuesday morning on May 20th for a recall and brake work and dropped my car off at that time. Only part of the work was completed and not until Wednesday May 21. When I called on Wednesday to check ... More AutoNation Ford Memphis Service Center (Owner) a week ago Hi, thank you very much for sharing these comments,. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (901) 209-1259. We hope to hear from you. Samantha Ackerman 14 hours ago New Don't waste your time with these people! They had my car for 2 months and it is worse now than it was when I dropped ot off. Now that they jacked me around for 2 months, my warranty is out, so im going to have to pay someone to diagnose and repair it. Supposedly mike, the lead mechanic/shop foreman, whatever he is has been on it and everything is "normal". Its "normal" but its gotten worse since you had it, please make that make sense for me. So now not only does my transmission make a horrible noise, now my car jerks like he** when you put it in gear...but according to Mike, that's normal. What really should have told me all I needed to know about them is, when I dropped it off I had a nail in my front driver side tire, picked it up 2 months later, there's no nail, and not one single person said anything about it...I mean did yall plug it, patch it, what? Shouldn't yall have mentioned that?! And don't bother calling them, 10 times out of 10 they will NOT answer the phone

I have to say that I was impressed with my recent experience with this dealership's Parts…read moreDepartment (only). I easily ordered over the phone a pair of related OEM auto parts that I needed to repair my wife's car. The parts arrived the very next day, and I was able to conveniently pick them up at the parts counter, located at the back of the customer waiting area. The parts employees even honored a 10% discount for which I was eligible. I would do business again with the Parts Department here. A solid four stars.

Cannot recommend them highly enough! Buying cars can be stressful, especially if you're looking for…read morea great deal on a dependable vehicle. A unicorn right!?! Well we found ours at Principle Toyota. Michael Larkin is an excellent salesperson who went above & beyond to find exactly what we wanted. He made the whole experience a great one. Buddy Carnett took care of the financing & was an absolute joy. Rick In took the time to check on us & make sure we were happy with our experience. We got a great car, at a great price and had a wonderful experience. The only negative was Trey Alston. I would steer clear of him. Todd Lochner should be very proud of the majority of his employees. We will most definitely recommend them to friends & family.

Our daughter and son in law recently purchased a 2026 Yukon Elevation from Rivard Royall in…read moreMemphis. Their experience was exceptional! Having worked in the dealer world for 40 years I was skeptical that Rivard Royall would hold to the agreement they made online. My daughter traveled 3 hours from Kentucky based on the word of the salesman, who ended up giving them the exact deal promised! Between a higher trade in value and larger discount than their local dealer offered they saved close to $7000! Rivard Royall 100% was a great place to do business!

they tried to charge me over 6k in repairs that werent needed. they said I had a bad torque…read moreconvertor, my fuel pump was leaking, and my ac had a leak. took to another shop to verify and it was just bad u joints cauing the transmission issue. There was no evidence of a fuel leak from the pump and the ac compressor was covered in oil from a valve cover leak (that was already fixed by rivard royal last year) so we went from over $6k to $700 to fix the truck and i had rivard royal repair the leak but i still dont know what was up with my ac because they never call you when they say they will. Horrible communication. They also did not provide any paperwork at all when i picked up my vehicle which seems scketchy. They had me thinking my vehicle was a lemon when in fact they were trying to squeeze me like a lemon to make their own lemonade. Stay far far away from here unless you have warranty work, because they will misdiagnose your vehicle then charge you insane dealer prices to fix and never communicate with you effectively. I hope i never have to hear from or see this dealership ever again. I wasnt planning ti post this review consodering i left them a negative one in the past that i later removed but after they didnt call me last week like they said they were and after no follow was given at all or paperwork, it needs to be said. Dont be like me, avoid this place at all costs.

i had the protector under front bumper pulled off by a curb I drove too close to. Went to Toyota…read moreand they had it up and I was on my way within an hour. Cost 53$. Good deal. I have always bought my vehicles from them since coming to Memphis. It does take awhile for an oil change with an appt. I think they do oil changes by first come first served. Don't know why they give appts. Will always go there for my car care. Thank you Toyota.

Can't go in a for a single routine oil change without them trying to up sell some additional…read more"required maintenence" or "issue." 2021 Camry with 65k miles and they've wanted to bleed the brakes, resurface brakes, clean mass air flow sensor, alignment, battery is now "red" where it was "green" previously, and new wipers when they are working just fine. Have not had a single issue with this car by just simply doing the actual scheduled maintenence. Watch your back at this dealer! Always look up what the actual maintenence is before you get con'd into unnecessary work being done because some tech/advisor is looking to pad their pockets. I will not take my vehicle back here again. They are crooked.

I needed a part for my decades-old GM (General Motors) passenger vehicle. Upon recommendation from…read moremy mechanic, I visited the Parts Department here. I received very efficient service, and the price for the car part was reasonable. The part works perfectly in my ancient car. I will return if I need additional OEM (original equipment manufacturer) parts.

This place need to shut down., very poor customer service, car sales person and they are deceitful…read moreand tricky. I told my son not to go because they have bad reviews but his (I have to learn the hard way) decided to go to this place. They will definitely try to take advantage of decent people. The experience was horrible and very disappointing to know that you will have people to try to take advantage of you. Please go some place else. I thank God and Jesus that the many,many banks would not agree to what ever it was that they submitted. The banks said that the mileage was too high,the term were too high and it seems everything they submitted were too high. Thank you Lord that the scammers didn't scam me. RUN YOU All...RUN.