I saw this lot while driving home from work. I spotted a clean looking 300 that I wanted to check…read moreout. I Talked to Shelbi and test drove it. I loved how it drove and had to make an offer. Kenny made me a offer I couldn't refuse. Stop by and check them out, I'm sure you won't be disappointed.

From the owner: Here at Boss Auto Memphis, we're all about giving you the vehicle you'll be proud to drive in…read more Cars, trucks, SUVs -- no matter what you prefer, you're bound to find something that fits your needs and budget in our wide inventory. Our staff is made up of passionate pros who include honesty, integrity, and exceptional customer care in every car-buying experience. One-hundred percent customer satisfaction is always our top priority. Call or stop by our dealership and ask about our financing options. If you're looking for a ride that's right for you, your search ends here at 2607 South Mendenhall Road.

Great customer service and fast turnaround around. Christian in the service department is a star.read more

I regret to say that my experience at this dealership was disappointing. The reviews I read before…read morevisiting were all negative, and it seemed like everyone had the same story. We waited for over 20-25 minutes before a salesperson even came out. When he did, he walked right past us, kept his eyes straight, and held his head low, as if he didn't want to be bothered. It wasn't until my husband said something loud enough for him to hear that we were acknowledged. The salesperson then said, "We don't like to come out that much; we like to give people space." I hope that we weren't being profiled or pre-judged. We had a completely different experience at the BMW dealership we stopped at before this. We were given a couple of minutes to browse, greeted, offered drinks, and shown three vehicles. If customer service is important to you, I highly recommend seeking out another dealership.

Took my truck in for service and to fix a recall. Sal was the one who helped me out - he was a…read moreprofessional and straight shooter. The service department was busy and I dropped my truck off late afternoon, but they were still able to get it done before closing and saved me a trip back the next day. Truck came back clean and running great with issue fixed. Will definitely come back for the next one. Thanks to Sal and the team!

AutoNation Ford Memphis Service Center…read more Add a photo AutoNation Ford Memphis Service Center 4.3 (255) Car repair and maintenance service in Memphis, TennesseeOpen Overview Products Services Reviews Photos By owner About Google review summary Reviews All oil15 truck14 dealership11 service advisor9 +6 Sort by Most relevant Newest Highest Lowest Samantha Ackerman Don't waste your time with these people! They had my car for 2 months and it is worse now than it was when I dropped ot off. Now that they jacked me around for 2 months, my warranty is out, so im going to have to pay someone to diagnose ... More Lauren Kiger 4 reviews 4 days ago New Used their service center and online appointment system. Signed up for a recall, a $46 oil change, and a $22 tire rotation. They called and said that on their end the appointment just said, "for services." I told them what services I ... More AutoNation Ford Memphis Service Center (Owner) 3 days ago Hi Lauren, thank you for bringing this matter to our attention. If you are willing, please call our General Manager at (901) 209-1259 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future. Taniya Key 1 review 3 weeks ago New The oil change service was excellent from start to finish. The staff was professional, efficient, and friendly, making the entire process smooth and hassle-free. They explained everything clearly, completed the service quickly, and even ... More AutoNation Ford Memphis Service Center (Owner) 3 weeks ago Hi Taniya, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road. KL Johnson 2 reviews a week ago New I booked a service appointment for 9:00 Tuesday morning on May 20th for a recall and brake work and dropped my car off at that time. Only part of the work was completed and not until Wednesday May 21. When I called on Wednesday to check ... More AutoNation Ford Memphis Service Center (Owner) a week ago Hi, thank you very much for sharing these comments,. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (901) 209-1259. We hope to hear from you. Samantha Ackerman 14 hours ago New Don't waste your time with these people! They had my car for 2 months and it is worse now than it was when I dropped ot off. Now that they jacked me around for 2 months, my warranty is out, so im going to have to pay someone to diagnose and repair it. Supposedly mike, the lead mechanic/shop foreman, whatever he is has been on it and everything is "normal". Its "normal" but its gotten worse since you had it, please make that make sense for me. So now not only does my transmission make a horrible noise, now my car jerks like he** when you put it in gear...but according to Mike, that's normal. What really should have told me all I needed to know about them is, when I dropped it off I had a nail in my front driver side tire, picked it up 2 months later, there's no nail, and not one single person said anything about it...I mean did yall plug it, patch it, what? Shouldn't yall have mentioned that?! And don't bother calling them, 10 times out of 10 they will NOT answer the phone

I have to say that I was impressed with my recent experience with this dealership's Parts…read moreDepartment (only). I easily ordered over the phone a pair of related OEM auto parts that I needed to repair my wife's car. The parts arrived the very next day, and I was able to conveniently pick them up at the parts counter, located at the back of the customer waiting area. The parts employees even honored a 10% discount for which I was eligible. I would do business again with the Parts Department here. A solid four stars.

horrible service terrible customer service…read moreRuined my credit The salesman tried to sell me a Chevy. I wanted to buy a Toyota. And then he told me that I couldn't get my $500 deposit back oh well I guess he was desperate.

Our daughter and son in law recently purchased a 2026 Yukon Elevation from Rivard Royall in…read moreMemphis. Their experience was exceptional! Having worked in the dealer world for 40 years I was skeptical that Rivard Royall would hold to the agreement they made online. My daughter traveled 3 hours from Kentucky based on the word of the salesman, who ended up giving them the exact deal promised! Between a higher trade in value and larger discount than their local dealer offered they saved close to $7000! Rivard Royall 100% was a great place to do business!

I bought a 23 GMC Sierra Denali in September. It is a great truck. I dealt with Austin Ward who…read moredid a really good job throughout the process. While he stayed in touch with me providing alternatives, he was sincere about wanting me to be satisfied. He was not pushy though. This location is under new ownership (previously an Auto Nation) and the owner is a native Memphian. The owner is down to earth and one I found great to work with. He lived up to his word, which isn't always the case in this line of work. I would go back to Austin and the dealership for my next need and do not hesitate to recommend them.

I was on a road trip when my car threw a big red triangle up on the dashboard. I got it into…read moreWolfchase and they moved heaven and earth to get it diagnosed ASAP and get me back on the road. Polite, courteous, helpful, professional, and neighborly. If I lived in the Memphis area, I'd be going to them every time.

They tell me I need to leave my car overnight, but since I live over 10 miles away, they can't give…read moreme a shuttle ride home and they don't have any loaner cars. That's about the worst customer service I've ever encountered.

I needed a part for my decades-old GM (General Motors) passenger vehicle. Upon recommendation from…read moremy mechanic, I visited the Parts Department here. I received very efficient service, and the price for the car part was reasonable. The part works perfectly in my ancient car. I will return if I need additional OEM (original equipment manufacturer) parts.

I purchased a used Volvo from at the end of June 2026. It broke down less than a month later, and…read morethe experience since has been the worst I've had with any business -- not because of the mechanical failure, but because of how the dealership handled it. I called the service department multiple times the same day it broke down asking what to do and what transportation options were available. No one called back. I kept calling. Days passed before I reached anyone, only to be told the vehicle "should have come back under a different person" -- an internal mix-up no one bothered to communicate to me. I was promised a follow-up call by the following Monday or Tuesday. No one called. Again. I was left with zero transportation for two full weeks. No loaner, no rental, no offer of any kind. I had to visit the dealership in person multiple times just to get basic answers that no one could provide. When a rental was finally arranged after two weeks, it was too little, too late -- and I'm now two weeks into that rental with no more information about my vehicle's status than I had a month ago. I accepted a new job out of state and have had to put my relocation and employment on hold because I have no reliable vehicle. When I called this morning for yet another update, I was told the person handling my case is no longer employed at the dealership. No one notified me. No one reassigned my case. It was just... abandoned. The lack of communication, accountability, and basic customer care here is staggering. A breakdown is one thing -- it happens. But leaving a customer stranded for over a month with no answers, no urgency, and no ownership of the problem is inexcusable.