I took my 2007 Miata to Soundsgood Auto/Coquitlam because my aftermarket stereo had totally died…read more The manager, Mike Maltais, came out to my car, worked on the stereo for several minutes and had it fully working again. As a bonus, he also reset many of my personal settings. He then told me no charge, even refusing at least a nominal payment for his time. I call that service and will not hesitate to bring bigger sound projects for either of may cars to this company should I be looking for an upgrade.

About three years ago, I had a stereo deck, front speakers/tweeters, an amp/subwoofer installed at…read morethe Burnaby location of Sounds Good Auto. I bought the Kenwood deck and installation kit from the shop but had previously purchased the other items. The installation came to about $1100, which I thought was a high price. The salesperson wasn't very friendly and had a bit of a "cool guy" attitude. In the end, I was satisfied with the installation work, but the deck was glitchy for all three years of owning it. I take it back because I didn't want to deal with the "cool guy" again. Fast forward to the present day. I bought a new car and wanted to install a subwoofer and amp that I had purchased. The amp came complete with an eight gauge wiring kit.  I decided to go to the Coquitlam location of Sounds Good Auto because I thought they might be a little more friendly than Burnaby. I brought in my car with the sub, amp/wiring kit for a salesperson named Mike to take a look at and give me an estimate.  He looked over the gear and belittled the amp and installation kit; he said the subwoofer was OK and the enclosure would do. Mike said that my eight gauge wire was cheap and not safe. I said I was OK with the installation kit that I had. The amp/installation kit's rating on Amazon.ca was 4.3 stars from 848 reviewers. There wasn't one review mentioning that the wires weren't safe or had reported any electrical problem. My sub was only 200 watts, so that wasn't a concern. Mike took me back inside to breakdown the installation costs. Even though I wanted to use my eight gauge wire, he added an eight gauge wire for $60 to the estimate. Next was misc. Shop materials that were totalling  $60. I didn't need any other materials. They were all in the installation kit. Here's the kicker. Mike said that it would take six hours to install my sub/amp at $120 per hour for the labour. He read out the total with taxes, and it came to $940.80 and asked if I wanted to book an installation time. I thought that he was joking, but he wasn't. His face was serious. My sub/amp is only worth around $300; I asked for a printed copy of the estimate.  I don't know if Mike was having a bad day, didn't like me, didn't want my money, or thought my intelligence is under average, but I left the shop baffled and felt insulted. I contacted two other professional installation shops with one quote of $300 and $350 from the other. Both shops quoted three hours for the labour, not six, which is ridiculous. I went to the first shop for the installation they used my installation kit without any concerns or objections. It's been one month now, and my car hasn't burst into flames or has had ANY fuses blown or other electrical problems. The sub sounds fantastic.  These rocket surgeons will try to sell you a trip to Mars, with a couple of days along the sandy shores of the moon. Make sure you ask for Mike in Coquitlam, and Reuben in Burnaby. These guys really know their stuff well, and will provide you with the utmost honest service. In closing, how did I get a stereo deck (which has a lot of wiring to be done), front speakers and tweeters, the same sub/enclosure plus a similar amp installed for $1100 and then my main man Mike, was trying to sell me a  $940 install for same sub/encloser and a similar amp for almost the same rate? It doesn't make any sense. Really! Many people take advantage of others that aren't familiar with some specific area of knowledge or subject. These salesmen enjoy  talking over peoples' heads with their garble,  to confuse customers to make them think they have to buy something or they'll have a big problem in the end. There needs to be some kind of standard in this type of business.  Please don't waste your money with Sounds Goods?, and do your research beforehand so that you don't become another victim.  Or... you can just throw your money away.

The installation Sak performed on my 1995 Range Rover Classic gave it a new life, and it's worth…read moreevery penny! The OEM speakers, components, and plastic enclosures on Megan (my 95' Range Rover) is already 26 years old. Like any other Range Rover Classic owners, keeping these rare and near extinction classics active on the road is the upmost priority. Doing so, it also has to be enjoyable. Therefore I decided to bring Megan to Ralph's for a makeover. Sak the install guy turned Megan into a bad ass audio monster. Not only the installed components were spot on, it was also the alterations that Sak performed has impressed me the most. Sak swapped out my 26 years old "potato chips-brittle" plastic speaker enclosures with his own custom made enclosures. The workmanship is just another level. My next stop at Ralph's will be a decent sub, and perhaps with Sak's custom sub box... I highly recommend Ralph's!

I had a problem with my alarm system . Went to Ralph's and problem was solved right away. Awesome…read morejob. Well done. Five stars well deserved.

Old school vibe. No upselling. Absolute quality service. Highly recommend. Top shelf.read more

Had them install a subwoofer and sound deadening in my GLC43. Great clean work and reasonable…read moreprice. Def recommend these guys

Stay far away from them. CROOKS!!! Sales rep (Ruben) claims his installer has over 20 years of…read moreexperience installing dash cams. But my newly purchased dash cam failed after a couple of weeks of operation and had to be returned for a re-inspection. They claimed wiring is correct and can't diagnose the issue. I was told they need to replace my new cam system with theirs to resolve the issue. I took it for a second opinion before departing with my money. Another provider was able to fix the issue for under $100. The problem was a wiring one. SoundsGood should change its name to SoundsBad Auto.

I was referred to Sounds Good audio by the mechanic that checked out my new used car I had just…read morepurchased. The car was great but the stereo system sucked big time! I am THRILLED by the service I got here. Ruben, the manager suggested a sound system and said I could expect a 20 to 30 percent improvement. Our plan was to go ahead with just the stereo and leave the speakers. This Kenwood stereo is awesome. It has modernized my car, the sound is SPECTACULAR, and I also have a back up camera and android auto. I would give these guys 7 out of 5 stars if I could! The workmanship is superior! My husband- who never likes anything- is so impressed by the work they did - he just keeps saying "Wow! They did a great job!" If you are looking for good sound and great customer service - check this store out! I give it 2 thumbs up!

Second time coming here in 10+ years. Recently bought a cheap chinese Amazon stereo and thought id…read moresee how much it cost for them to install and realized for another $120, I could get a top brand stereo installed. So I went for it. I have a Japanese vehicle and the old radio was a poorly installed aftermarket stereo, with a mess of cables. Two installers spent an extra hour than normal (usually $100/hr I think) to install the new one and still charged me the original price to help me out during a bad financial time. Now I have a fully functioning apple car play with reverse camera line graphics. Definitely recommend going here. They deserve it.

Great and friendly service. Great price,and very quick service. They had the stereo installed in my…read more07 Mazda 3 in under 2 hours.

Excellent job. Dmitry was very professional and would recommend him highly We are very happy with…read moreour new GPS navigation/backup camera system. He came out to my address and installed it quickly.

Dimitriy is a thorough professional. I ordered a few accessories like reversing camera, and dashcam…read moreonline and had him install them. He did an amazing job neatly hiding away all the wires. Even took the time to fix a bump I didn't notice in one of the rear inner panels. Would highly recommend.

We just picked up our MB Sport ski boat today after a complete upholstery replacement and it looks…read moreFantastic!Wow! These guys do top notch work and are very easy to deal with...We highly recommend them...very honest and friendly ...Well done Guys

Went in to RPM about an iPod/Aux integration to my Mazda. I tried going to other places, but was…read moreinformed that they could not accommodate my request. After a few weeks of searching, I contacted David at RPM. David answered all my questions in a professional manner and gave me a very fair quote. The job took about 5-10 minutes longer than I was promised but that didn't matter too much. The sound quality of the install and product are absolutely amazing!

Upgraded the speakers and added an amp and some sound deadening to my Golf. On the first pass, the…read morenew setup had better definition, but I was finding some vocal frequencies abrasive at higher volumes. I mentioned it to them, and at first they said there wasn't much to be done without a better equalizer, so I was a bit disappointed. But then I brought it back in for more sound deadening so my door wouldn't rattle when the bass got boomy, and Peter did some more fine-tuning on the speakers while he was in there and oh WOW, did he dial it in. It sounds fantastic now, exactly what I was looking for, and I am very very happy driving around now.