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    Redefine Solutions

    5.0 (1 review)
    Open 9:00 am - 7:00 pm

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    2 hours

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    Services - Redefine Solutions

    Auto electronics installation

    Auto electronics repair

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    2 months ago

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    SoundsGood Auto

    SoundsGood Auto

    (15 reviews)

    I took my 2007 Miata to Soundsgood Auto/Coquitlam because my aftermarket stereo had totally died…read more The manager, Mike Maltais, came out to my car, worked on the stereo for several minutes and had it fully working again. As a bonus, he also reset many of my personal settings. He then told me no charge, even refusing at least a nominal payment for his time. I call that service and will not hesitate to bring bigger sound projects for either of may cars to this company should I be looking for an upgrade.

    About three years ago, I had a stereo deck, front speakers/tweeters, an amp/subwoofer installed at…read morethe Burnaby location of Sounds Good Auto. I bought the Kenwood deck and installation kit from the shop but had previously purchased the other items. The installation came to about $1100, which I thought was a high price. The salesperson wasn't very friendly and had a bit of a "cool guy" attitude. In the end, I was satisfied with the installation work, but the deck was glitchy for all three years of owning it. I take it back because I didn't want to deal with the "cool guy" again. Fast forward to the present day. I bought a new car and wanted to install a subwoofer and amp that I had purchased. The amp came complete with an eight gauge wiring kit.  I decided to go to the Coquitlam location of Sounds Good Auto because I thought they might be a little more friendly than Burnaby. I brought in my car with the sub, amp/wiring kit for a salesperson named Mike to take a look at and give me an estimate.  He looked over the gear and belittled the amp and installation kit; he said the subwoofer was OK and the enclosure would do. Mike said that my eight gauge wire was cheap and not safe. I said I was OK with the installation kit that I had. The amp/installation kit's rating on Amazon.ca was 4.3 stars from 848 reviewers. There wasn't one review mentioning that the wires weren't safe or had reported any electrical problem. My sub was only 200 watts, so that wasn't a concern. Mike took me back inside to breakdown the installation costs. Even though I wanted to use my eight gauge wire, he added an eight gauge wire for $60 to the estimate. Next was misc. Shop materials that were totalling  $60. I didn't need any other materials. They were all in the installation kit. Here's the kicker. Mike said that it would take six hours to install my sub/amp at $120 per hour for the labour. He read out the total with taxes, and it came to $940.80 and asked if I wanted to book an installation time. I thought that he was joking, but he wasn't. His face was serious. My sub/amp is only worth around $300; I asked for a printed copy of the estimate.  I don't know if Mike was having a bad day, didn't like me, didn't want my money, or thought my intelligence is under average, but I left the shop baffled and felt insulted. I contacted two other professional installation shops with one quote of $300 and $350 from the other. Both shops quoted three hours for the labour, not six, which is ridiculous. I went to the first shop for the installation they used my installation kit without any concerns or objections. It's been one month now, and my car hasn't burst into flames or has had ANY fuses blown or other electrical problems. The sub sounds fantastic.  These rocket surgeons will try to sell you a trip to Mars, with a couple of days along the sandy shores of the moon. Make sure you ask for Mike in Coquitlam, and Reuben in Burnaby. These guys really know their stuff well, and will provide you with the utmost honest service. In closing, how did I get a stereo deck (which has a lot of wiring to be done), front speakers and tweeters, the same sub/enclosure plus a similar amp installed for $1100 and then my main man Mike, was trying to sell me a  $940 install for same sub/encloser and a similar amp for almost the same rate? It doesn't make any sense. Really! Many people take advantage of others that aren't familiar with some specific area of knowledge or subject. These salesmen enjoy  talking over peoples' heads with their garble,  to confuse customers to make them think they have to buy something or they'll have a big problem in the end. There needs to be some kind of standard in this type of business.  Please don't waste your money with Sounds Goods?, and do your research beforehand so that you don't become another victim.  Or... you can just throw your money away.

    Certified Autosound and Security - Another picture of our always changing floor. With lots for you to hear, see and check out. Come take a look!

    Certified Autosound and Security

    (9 reviews)

    I have a late model BMW and wanted to get the entertainment system updated and upgraded. After…read moredoing some research on my own, I reached out to Certified about installation. What I got was tremendous patience at understanding my needs and explaining my options. Justin and his team gave me a fair estimate and great advice. I was very impressed with Justin experience and knowledge on the BMW. I felt great trust even just over the phone with their advice. In the end I went with the ZZ2 to add CarPlay capability bringing my 2010 BMW up to modern times. They also recommended me onto. Thinkware dashcam that exceeded my expectations. Their work was of a level of quality that really impressed me. And what really stood out was their transparency and giving me updates along the way so there were no surprises whatsoever. After all this work, I went back to upgrade the actual sound system which I have no doubts will blow me away. Highly recommend Justin and his team. For added context I came out from Vancouver to work with Certified and would do so again.

    Not impressed !!! Its now going on the 4th attempt of…read moregetting a Kenwood head unit working in my car. 1 weak fm station is all it can pick up... 3 times the steering wheel controls have failed in less than a couple days, various other problems. And they talk down to you while giving excuses why it doesn't work. Where were these excuses when you sold me the system? I would've walked away had I been given any of these excuses beforehand. Don't blame the parts,you sold me all the parts you installed , and still it doesn't work

    Redefine Solutions - stereo_installation - Updated May 2026

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