Went to the golf department to buy a new pair of Foot Joy shoes. I found a pair I liked but wanted…read moreto try them on before paying for them. I am 83 years old and need a shoehorn to put on shoes. Can you believe that they did not have one in the golf department. One of their employees told me they have never had a shoehorn in golf. They checked the shoe department and they didn't have one either! It would seem to me to be a major failing on the part of the store manager and both department managers not to have something as basic as a shoehorn in a store that sells shoes. I left frustrated and without buying the $190 golf shoes. Dick's is heading in the same direction as other box store who have lost their customer base. They appear to have forgotten who pays the bills to keep the store open. If I wanted to buy shoes and try them on at home, I would have ordered them on Amazon.

Well, the name explains it all. Just take the S off and that's how people usually respond to you…read morewhen you're in the building or in the parking lot and I'm not talking about the clientele. Every time I go in there to find products I've seemed to have the same experience where most of the employees hate their job and don't wanna be there. Apparently the inventory itself is one step up junk. It all looks good on the outside, but the equipment is definitely subpar and that's being nice. At least the floors are clean. At least they were when I was there. Sadly it seems like everything's overpriced like I said, and even their hunting section is all Gucci crap that no one would really use at least the real hunters. And that's even if you have a section like that. Seriously the whole place is going downhill and I don't think they even know it. This is not just for one location I frequent at least five looking for a single product and they did not even have that even when I called in person on the other line, sadly was not helpful and their website is not helpful in the least sadly. if I had a negative score, I would probably give it here.

I want to thank the staff that had help me out on making a correction in a purchase mistake. The…read moreladies there really helped out and I got my purchase corrected because of the great help. Thank you.

They resolved the issue and will continue to shop there. Mike was great to work with.read more

Employees and managers are useless. I'm not sure if it's a company issue or location issue. But…read moreI'll never go to dunhams again.

Customer service sucked and they were too lazy to Check…read moreanother Dunham's for the item I needed. Also their inventory is always incorrect online.

Do not go outrageous pricing the person working there misheard me I asked how much were the crocs…read moreshe pointed where the crocs were literally right in front of me the candy is expired gum hard as a rock DO NOT GO

Went to return a Christmas gift and it ended up being one day past the 60 day return policy. There…read morewere 3 cashiers, one of them being the manager, and none of them knew what they were doing. I was in line for 20 minutes just for the return. The workers were extremely rude, I do not recommend visiting this store. Choose another location.

They have a massive selection of hardware in the archery department. Definitely go here if you're…read morelooking for a compound/bowfishing/crossbow platform as they start in the low $300s (the recurve and longbow inventory was significantly smaller, but I assume that's pretty standard given the diminishing popularity). They also have a bucket of used arrows sold "as is" for $2. You can find a gem in there for sure. A couple places for improvement would be the store website. I was unable to access specific departments and compare prices with other retailers, resulting in me riding to Hicks, looking at a 50# recurve bow for ~$260, and then finding the same bow on the Sportsman Warehouse website for pretty much half the price. A functional website to compare prices would've saved me a two hour round-trip and cleared up any ambiguity on inventory and prices.

very high priced got my fish finder way cheaper elsewhere the same one they wanted 120.00 more for…read morecrazy

I am a young woman who is just beginning to learn how to play golf,…read moreand I was excited to receive a beginner set of Top Flite clubs purchased from Dick's Sporting Goods in Saginaw, MI on December 28th, 2024, and gifted to me on January 5th, 2025. I decided to use the clubs for the first time on March 26th, 2025. My driver cracked immediately on its very first use. I'm fairly certain that should not happen with a brand new club. The following day (March 27th), I brought the damaged driver back to the Saginaw store after speaking with multiple representatives from Dick's online support team, who assured me the issue should be covered under warranty. Unfortunately, my in store experience was incredibly disappointing. The first employee I spoke with laughed in my face, and the second was noticeably rude and dismissive. When I asked for the contact number for Top Flite for any future issues, I was told, "No, you need to come in." Whatever, I guess. I was told I would receive an update by Monday, March 31st. That call never came. I returned to the store in mid-April, which is extremely inconvenient given that it is a 30-minute drive each way and not somewhere I typically go. I was told they didn't see that any communication was sent to the company the first time, so they would once again "look into it" and follow up with me. Yet again, no one contacted me. On May 5th, I returned once more and explained I was on a time crunch, having made the trip to Saginaw specifically for this. I was assured I'd receive a call within 10-15 minutes. No one reached out until after the store had already closed for the day, when I was finally informed that the warranty claim had been denied due to "user error." I find this deeply frustrating and hard to accept, considering the driver cracked on the first use, while every other club in the set remains in perfect condition. I understand golf clubs aren't going to stay in perfect condition forever, but for a club to break after a single swing suggests poor quality and for the store/company to refuse to stand behind the product only adds to the disappointment. I finally returned to pick up the driver on May 18th, only to wait another 10 minutes while two employees focused entirely on upselling a male customer on a putter, an interaction that seemingly required the attention of both staff members. Despite multiple visits, and weeks of waiting for updates, not once did anyone acknowledge the poor communication or offer any form of apology. I do not take writing negative reviews lightly, and I genuinely wish my experience had been different. However, the repeated dismissiveness and lack of follow-through I encountered at every step made it clear that my concerns were not valued. I truly hate being that person who says "I'll never shop here again," but at this point, I won't. Whether or not golf is viewed as a "man's sport," every customer deserves to be treated with respect. This experience was not only disappointing, but also disheartening.

Stopped in to pick up a Fitbit one. Great store. Very clean. They always have great items for…read moresale. I must add this....my hubs is also on Yelp. He checked in, and it said "YOU ARE THE DUKE OF DICKS!". Priceless :p

I am an avid golfer and buy golf balls on a regular basis. When I look for certain balls on this…read morewebsite they never seem to have them. But, when I look at ALL other stores for availability they ALWAYS have the ball I am looking for. This not only happens with golf balls but many other items as well. This is worst managed Dunhams stores that I have ever been in.

Very poor selection of things at this Dunhams. Basically a k-mart. Sign on the walls say Nike over…read morein the shoe section, but when asking a very rude employee, apparently they don't even carry Nike or atleast Nike shoes! What a joke!

Show your Michigan pride with merchandise from Rally House. What's Rally House? The latest and…read moregreatest stop for all things Michigan sports located in the Birch Run Premium Outlets. Pistons, lions, Tigers or Red Wings! U of M, MSU, even CMU apparel sold here so you're decked out for the big game. Not just jerseys but hats, gloves, posters, pendants and glassware to name a few. The prices are a bit steep but it's specialty items, so the prices will be higher. It's not all sports. You'll also find "Made in Michigan" and "Made in Detroit" featured items. We loaded up on Michigummies and Strohs paraphernalia. The shop is just about one month old and they are already finding success in their new location. I'm told there is a total of 80 some stores nationwide. Several here in southeast Michigan. 04/21

Would be great if I got my receipt emailed to me like they said they would. Other than that, great…read moreexperience all around.

First of all, how is it possible that I and the first to review the Campus Den? This place is so…read moreawesome! I discovered it in 2017 as I drove by on the freeway and saw the massive summertime tent sale going on in the parking lot. I was skeptical, at first, about how good the "deals" might be, but boy was I wrong. They had GREAT, high quality collegiate and professional sports gear at unbelievable prices! This year marks the third year that I have stopped in to beef up my family's UofM and Red Wings swag. On this visit I scored an awesome Michigan 1/4 zip heavy weight sweat shirt for just $15 (that's 77% off the $65 MSRP), and a great Red Wings hat, some socks for my girls, and a few vinyl decals (receipt included in pics so you can judge the deals for yourselves). I just can't fully tell you how great the deals are at the Campus Den's annual summertime tent sale--you have to experience them for yourselves, so stop in and give it a look. If you have a favorite sports team in Michigan, you will NOT be disappointed! Oh, an I should mention that the Campus Den's main store at this location is also packed with great sports gear--as I said, for the Michigan sports enthusiast, this place is awesome!

I've always wanted to stop in to this place when I drive north! I ordered some Christmas presents…read morefrom here and the products are great! I ordered a size large pants and they ran extra large. I had to do an exchange and ship it out myself. But let me tell you - their customer service was great! The whole process was very easy and painless! Highly recommend this place and I can't wait to stop in someday!

Not only are the jerseys amazing but Charlie is one of the best! He goes above and beyond for his…read morecustomers. He is always so helpful, kind, and patient. We have used 5IVEHOLE for our inline hockey jerseys and my son's ice hockey team uses his company for their ice hockey jerseys. All of jerseys are high quality and look so good. Highly recommend!

Highly recommend 5Hole. They produce high quality jerseys at an affordable cost and are very easy…read moreto work with. Charles has been amazing to my teams. They have become my go to jersey supply company.