I'd like to start by saying that the service was exceptional. That is the only positive thing I can say. Our prime rib was ordered medium rare, it wasn't; it was dry and chewy and swimming in a pool of what seemed to be au jus, the baked potato was cool and gummy and the lobster tail was mushy. They did comp one of our uneaten meals which was a nice gesture considering we had to go someplace else for dinner. Save your money and skip this place. read more

I was perusing the restaurants in Custer, SD here on Yelp, and I realized there's a Quizno's. That would have been better than what we consumed at the Captain's Table. The night before doing Crazy Horse's annual Volksmarch, I dined here with my fiancee, father, and brother, for my birthday. The waitress was an old grouch. Knowing we were tourists, she didn't bother with pleasantries. She asked what we wanted to drink, and my father said he wanted water. Instead of moving on to the next person, she immediately walked away from the table to retrieve the water, while the rest of us looked on with confusion. When ordering our meals, my fiancee made a comment about me being the "birthday girl," and she said nothing, and we certainly didn't get a free dessert, or anything. Our food was "meh." Three of us had the super-expensive chopped steak (which was actually the cheapest meat entree on the menu) and it didn't at all taste like steak, but instead unseasoned hamburger patty. I insisted on drenching mine with A1. My fiancee had the buffalo burger -- also unseasoned -- and it came without any cheese. My baked potato was nothing special, and the rolls were, indeed, the standard, flavorless, grocery-store variety. read more

They were short staffed on Easter. The women working was hustling to each table. Never stopped working and the food was amazing.

The food was amazing. Great service. Food came out fast and hot. Definitely going back next time i'm in Custer.

We came here after seeing Mount Rushmore and the food was wonderful! I got the 8 oz steak with a loaded baked potato and my partner got the French dipper with steak fries and we loved it! The waitress was what really made the restaurant amazing, Carla. She was super sweet and very knowledgeable about the restaurant/menu, very nice and accompanying! We had a lot of fun, and we got a prime sandwich to go, but it was a bit salty. Overall great experience! Would totally go back if I could. read more

The service was great, very kind and attentive but the food was not good and the atmosphere was depressing. It appears like it was a nice place at one point but has fallen into disarray in recent years. Portions were extremely underwhelming and the steaks we got had no flavor or apparent seasoning. Seems that the area has fallen on hard times read more

We stopped in this restaurant a couple of weeks ago while camping nearby. The restaurant is badly in need of redecorating, so I thought oh no this isn't going to be good, but I was pleasantly surprised. The staff and owner were friendly and efficient. We thought the food was awesome! My husband had the prime rib, and I had the buffalo sliders--both were excellent. We would visit them again! read more

The waitress was green and had no clue what she was doing she even did not go over their specials. Next the clam chowder soup was more like a potato soup. My wife ordered a captain salad and she told her no ice berg lettuce and guess what the salad was a disguise with icebergs lettuce and few romaine lettuce in top. Their prices are high and nothing special about the whole place. Finally my rib eye stake was 40% fat. The cut was cheap read more

This place is the worse! Horrible service! Cold food! Didn't even get all my food I ordered! Charged me 200 for a 70 dollar meal! Have to wait to get my money back! The waiter lost the table across from us credit card! Out of half the menu. Didn't get refills! Prices are way way over price! read more

This place has all the right elements for a great restaurant other than having a nautical theme in the middle of South Dakota. The food was very good and the service was great. Unfortunately it felt a little stilted being that there is a new owner and you could tell somethings were just not quite at their best but in talking to the owner I could tell he was very very concerned that we were happy and I would say this is a good place to try out read more

New owner is friendly and the service is totally amazeballs! Jerrica was our waitress--I wish we lived here because I know we'd be great friends! I had the knack for ordering things they were out of (two entrees), but she was so sweet and apologetic I couldn't stay irritated. I ended up ordering the sirloin and it was cooked to perfection and very tasty. If they'd had the entree I originally ordered this would be a 5 star review. read more

This is by far one of my best loved places in the hill. The prime rib is to die for .

This place needs a ton of improvement in all areas. The food is mediocre at best, actually no wait it's just bad. $18 for a Caesar salad is extremely overpriced for a small chicken breast on a bed of lettuce. The group I was with was a pain and I felt bad for the waitresses but that's really not an excuse for terrible food. I ordered the steak tips with mashed potatoes, it came with three pieces of asparagus and a meager portion of some cheap cut of crappy beef marinated in Worcestershire sauce. The mashed potatoes were not to bad, probably the best part of the meal. Everyone else in the group was very disappointed with their meal. read more

A mixed experience this dinner, from outstanding prime rib, tender and moist, on a really ho-hum bun for french dip, adequate artichoke dip with tired tortilla chips, so-so fries, and not so good clam chowder. The thing to do, I think, is to spring for the prime rib dinner. I would eat here again and do just that. Funky old decor. Classical music that was an odd choice for ambbience. read more

Atmosphere was 1990, our server (Sam) was very good, cocktails before dinner were inexpensive and just right, I had clam chowder and it was good, she had roasted red pepper soup and said it was outstanding, we both had prime rib cooked medium rare and it was perfect. We would go back if we were in Custer again read more

Food was nothing what was advertised. Asked for the prime rib to be cooked medium rare and there was no red in sight and dry as can be besides sitting in a pond of juice. Fish and chips were frozen fish sticks. Our biggest issue was when we got the bill we never got an itemized receipt. The bill looked a lot higher than what we ordered and when I asked the waitress for a itemized receipt she said she didn't think we wanted one and said it was to late for her to do it now which I know is a lie cause at that point I didn't sign the receipt yet and I own a restaurant and know you could have printed it easily (very shady) thank God my wife saw on the menu that they put the tip on automatically which the waitress never explained after given us just the receipt to sign that on the bottom had tip amounts on it. She was very nervous and made simple mistakes the whole night. I wasn't born yesterday and can tell very easily when someone is trying to pull a fast one. Very shady business going on over there I don't recommend it at all read more

We went to custard for the weekend and ate here needless to say food was terrible the prime rib was like leather and the customers were so rude to the waitress was very sad will never go back read more

We had a reservation for a group of about 15. I was honestly shocked they could support us.....well they couldn't, they just didn't tell us. We sat down at least 45 mins after our reservation time. No worries, we are still in a good mood just enjoying each other's company. Then the bombshell, "we are on a limited menu" sandwiches and some appetizers, that would have been nice to know while we were standing at the bar talking about the specials. We will get over it, we order off the limited menu and drive on. Another 30+ mins go by, food starts trickling out, we were getting worn out now but let's just eat and leave. Then my 76 year old father tried to pay with American Express and we find out they don't take American Express. He asks to see a manager and he said they are required to post a sign that says they don't accept AMEX. The manager came out and fairly rudely said that is not the law (I'm not sure what the law is, at this point I want to pay and go) and that if he didn't want to pay she will just call the cops. Reading other reviews it sounds like par for the course when customers are not satisfied. Then my dad asked to see where it is posted that gratuity is included? (He is known for his over tipping actually) Now the manager is pissed and comes back and throws the menu down in front of him and points at it, "right there" and proceeded to imply like we couldn't afford our crappy meal. I tried to give the manager the benefit of the doubt but she was confrontational from the start. It's a shame because we were so committed to having a good time that we actually found the silver lining by making AMEX jokes for the rest of the week and it's a story we will probably tell forever. All and all I'm glad we went, it was better than Dick's Last Resort if you've ever been there, the difference is you expect to be insulted when you go there. Thanks for the experience Captain's. Literally every other place we went in Custer had the nicest folks which made this experience all the more surprising. read more

Went with a group tonight. We thought the food was excellent. I had the 8 oz. prime rib, my husband had the fettuccine marinara. The meat was cooked perfectly, and my side salad was fresh. Would have gotten one more star, but our waitress had problems remembering who got what. Screwed up 3 different things on my order. Chalked it up to the crowd. Would return again. read more

Horrible just horrible. My wife, son and I made the worst decision to eat here. They won't busy at all they only had 3 tables. My wife and I ordered prime rib the exact same medium rare and our son a cheeseburger. We told our server to worry about our 1 1/2 year old sons food first so we don't have to worry about a freak out. 25 to 30 minutes later the prime rib came out first. Not the cheeseburger. My wife's food came out still mooing and mine came out well done. 5 minutes after our food came out my sons burger came out dry as jerky. We finished what we could and waited for the check for 15 minutes. For the atmosphere and the service it was NOT worth the price. read more

Poor choice for a South Dakota steak house. Asked for onion rings......waitress said they didn't have them. Asked for toast with my sirloin steak and the waitress said they only had bread if you wanted to buy the $4 bread plate.... no toast! Asked for hash browns and the waitress said they didn't have them available only a baked potato. Just not a good choice for an evening meal. Many other choices in Custer that would be way better! read more

We stopped by here on a long road trip from San Francisco to Kansas City. The food was good, but the staff was amazing. I would highly recommend going here while you are in town. read more

Solid three stars. Good service. The food was fresh and tasty. Nice gourmet touches, a small italian ice after the salad. A good value.

Gave this place a 2 star just because our server was good but my issue was with the food, actually mine was good but my husband and father in law both ordered the prime rib and they were out so one got the Top Sirloin while the other got a Ribeye blackened. My husband ordered his ribeye medium with crab legs and when the steak came out it was still mooing and no crab legs were with it. My father in laws sirloin was to be medium well and it came out more medium but he ate his. My husband sent his steak back to have it cooked more then the crab legs came out but there was no butter. The steak came back and it was still undercooked so my husband said never mind. The butter for his crab legs came out much later and by then his crab was cold so he pushed it all away. When we were asked we told the bartender we weren't happy with his meal and we got a whopping $6 off the meal....he hardly ate his dinner so when our server took our CC to be processed we told her that was not good enough so she went back and ran the card and we noticed that another $4 was taken off, really? He didn't eat his $35 meal and all they took off was $10? Shameful and we won't go back next time we're in town. read more

Not what we expected based on online menu. We don't eat meat so the seafood on the menu sounded good. Drove from hill city. Waitress said menu was "from last year!". So we ordered two fish appetizers which were good. So the low score is due to bad website and lack of fresh fish entrees. We were told the fish and chips were frozen breaded cod. We won't be coming back. read more

Our server was very nice and attentive. She checked on us multiple times and was polite. The restaurant wasn't busy even though it was a Friday night. The fish was good but the shrimp on rice & prime rib sandwich were decent but wouldn't order it again (according to the other 2 people with me). Overall it was a good place to eat. read more

We were in Custer a week ago and stopped in for dinner. Waitress was friendly and was obviously busy but efficient. I had prime rib and my wife had a chicken breast with crab meat and asparagus. Prime rib was perfect and very tender. Loved that is came in the au jus as that kept it warm. My wife said her dish was the best she has had in years. Chicken was juicy and crab meat delicious. If ever back in Custer will certainly stop there again. read more

Don't waste your time- had s special and announced, but all out. then second choice was out also. Shame best part of meal was a baked potatoes- wine was boxed but Marquita was good. read more

Good restaurant with full bar. Excellent martini drinks. Service was excellent -- our waitress was on the spot when we needed her and food was delivered expeditiously. Food was good but not great. My trout was somewhat dry. The decor is somewhat dated, and the booths not firmly affixed to the floor. The man in the booth behind me continually squirmed and made my side of the booth move. I felt like there was a 2 year old there. Anyway, an OK restaurant in a resort area. read more

Staying near Mt Rushmore, and this restaurant was recommended by the staff at the hotel. It did not disappoint. We got complementary adult beverages from a coupon from the hotel. I had the buffalo ribeye, medium rare, which came out just right. The wife got the cod, which was also good. The wait staff was on time, brought us sorbets between courses to cleanse, and even brought our table more sorbet for dessert. Overall, a worthwhile family dining experience. read more

I'm shocked that this place doesn't have 5 stars. It had been a struggle to find a good place to eat in Custer (for dinner) and this one stole the show. Our group of five was greeted by an extremely friendly hostess who seated us right away. The table/table cloth was clean, silverware didn't have water stains on it and our beverages were served in actual glassware! I had the prime rib and it was perfect! The cheddar garlic mash was wonderful. Another person in our party had the chopped sirloin. Wonderful. Done perfectly. We will be back. Thanks for the experience! read more

This was, quite possibly, the WORST meal my husband and I have ever had. The Prime Rib was NOT aged, seasoned, or cut properly. No horseradish with it. I ordered a side of deep fried "huge" shrimp with my meat. They were cold, over battered, over cooked and once again no sauce for them. My husband ordered the roasted baby red potatoes. They were little Yukon Golds with no sauce or seasoning of any kind. I would not recommend this restaurant to anyone. Bad food and WAY over priced. read more

Went there a year ago and it was wonderful. Not very good now. Had the chicken Alfredo, my wife had the shrimp Alfredo. Sauce was worse than out of a jar, portions of pasta were very small. Don't think I'll go back read more

OK, I try to be kind and positive when possible, so I will start with the positives. The drink I ordered Caribbean punch was really good. The bartender seemed like a very nice man even if he didn't know much about their menu. And that is all I can say positive about this restaurant. My husband ordered fried walleye and I ordered a ribeye steak. The ribeye steak was $26, that's not a problem if it's a good steak. My steak was terrible. I ordered medium it was rare which again would not even be a problem if it was a good steak. The steak was all fat and gristle it was terrible. It was like something you would expect at a cheap buffet. My husband's walleye came in tiny overcooked chunks. The sides were no better the potatoes were undercooked I ordered a side of pepper jack mac & cheese. The sauce was tasty but watery the Panko crumbs on the top weren't toasted they were just put on the top. The interior of this place if you go by the website, gives the impression it is more upscale. It is anything but, plastic, faux leather on the tables, nothing of interest or aesthetically pleasing nature at all. Give this place a hard pass. read more

If I could leave 0 stars I would. We returned to Custer tonight from a day out and about in the Hills and did not realize that just about every place closes at 8 PM. We looked around on Google and the Captains Table said they were open till 9 PM. So since that was the only place that was open we headed there. When we arrived the sign said they close at 8:30 PM. Apparently they can not be bothered to update their hours on Google. Since they were closing in 15 minutes we decided to take food Togo back to our hotel. Typically we are not the type to walk in that close to closing, but since they were the last place that was open, we did not have much choice. When we walked in a man walked by us at the counter, we assumed that he was the manager, he looked at us and exclaimed "REALLY, I AM NEVER GETTING OUT OF HERE". Never before have we been treated that rudely, we left immediately and went to the grocery store and cooked microwave meals in our hotel room. Not sure how their food is, but their customer service is terrible. We were afraid that if we stayed they would spit in our food. read more

There were lots of cars in the parking lot which is usually a good sign when choosing a restaurant. In this case it was a bit of a red herring. The smell of cooked fish was pervasive and the food was just satisfactory. Our server was attentive and pleasant so the place gets an additional star. read more

2nd visit so time to review them. We both had the prime rib sandwich tonight & food was excellent. Very tender, flavorful and the bread is unique. Our server, Colleen was attentive but not bothersome and provided great suggestions. I had a Black Tooth Amber which was more like a red or brown - highly recommend. I had the same sandwich last trip & my wife had the Fish & Chips which was good but doesn't hold a candle to the sandwiches. We'll definitely be back! read more

The food is good, but very overpriced for what they charge. I added crab legs to my dinner, which they forgot. When they finally came they were ice cold and we sent them back and just had them taken off our order. I can recommend the stuffed mushrooms and the prime rib, but I don't think I will go back. read more

OK at best, it was fine but the place could use an upgrade for the price. Staff really did try hard to please, but the food was just OK for the price. I've had better and I've had worse. read more

I sort of feel bad for even writing a review on the Captain's Table. I mean, it's my fault for going to a "seafood" restaurant in the Black Hills. I know better. But they had some high points. The hot artichoke dip, Italian sodas, and the buffalo are all really good. I was shocked when I had a frozen french fry. I mean, a restaurant like that should make them fresh. Made me wonder if the mashers were from a box..they sort of looked like it. Basically, if you are a foodie..you'll be disappointed. But if you are really hungry and eat red meat, you'll probably be happy. read more