Went there a few weeks ago, it was 3 of us 2 got their food and I NEVER got mine (this was after an hour of waiting.) I asked our waiter at least 3 times and everytime I was told "It'll be right out." I went to the manager and he told me he couldn't do anything about it and were going to charge me for all of it, so I refused and started requesting to talk someone other than him and that's when he backed down and only charged me for the food we got. The food was good according to my companions, but service its CRAPPY! I really wouldn't reccomend the place to anyone. read more

3 waiters sat there staring at our table for over 15 mins and not one bothered to come ask if we needed help. Our table was dirty and not one bothered to clean it. It is super hot and i didn't even get a cup of water offered. When we finally decided to walk out one of the waiters mumbled to the other if we were living but still failed to ask if we needed help. read more

I have been to this joint a few times. The last couple of times, the service has sucked. The first time the bartender (a white middle aged male) got my order completely wrong and the second time I had to wait for a cup of Gumbo for a good 5 minutes even though there was plenty of Gumbo available. When I asked why my cup of Gumbo was delayed for so long, the possibly racist white male bartender said that he wanted to wait a while!! read more

If I could chose no stars I would. I went there this past Sunday. Where do I even begin? Due to having my toddler, I needed a table as the small inside area wouldn't accommodate a high chair. A portion of the outside area was closed off. The manager told us we could sit there. We had already observed the area being blocked off. We had to notify the manager that the area was inaccessible. The waiter then prepped the table. Service went downhill after that. The waiter obviously didn't want to be there. I get it waiting tables is not everyone's ideal career, but do you have to look like it. He didn't "tend" to the table. We ordered gumbo to start. The usual crackers and hot sauce that comes along with it was no where to be found. We had to ask for it. He came back and gave it to us, only after we had to ask. Next, the food quality. Over the years, they've been pretty good. This particular day, the food was horrible. The fish was fried hard, and overall the quality of the food was subpar. The service and the food were way below what I had expected of one of my favorite restaurants. read more

I love Captain Benny's! I eat here as often as I can and would like to try every single item on the menu. Flounder is great, and the fried combo plates are all good. They have super gumbo. A great place to come for a good seafood meal at a decent price. read more

I can't tell you about the food, as I didn't get to eat it. I told the waitress when I arrived that we were on a lunch break and immediately placed our orders. After an hour we still had no food. No one was rushing around and other patrons seemed exasperated as well. I asked the manager what was going on and he said there was nothing he could do because they had a lot of to go orders. He was rude and seemed offended at my complaint. I won't be back. The manager clearly doesn't want the business of me or my coworkers. read more

I've seen less inappropriateness at a strip club... omg where do I start? The food is pretty good, so that's a plus (I ordered fried catfish and oysters, also had the stuffed jalapenos, yummy) but it's too expensive for the environment. I sat inside the boat and the server was just so hyper and odd it just freaked me out. He went from rapping out loud, to cursing, then conversing with the customers nonchalantly... then back to being upset... one thing that really disgusted me was that he burped so freaking loud at one point, it was like Mufassa's roar.... WTF is going on? I can't even say that he was young to help justify his behavior, he was probably closer to 40 yrs old. My goodness. read more

eat here if you love seafood and don't want to spend all your money at the other guys! Try the whole fried catfish or the broiled platter... the specials are so good every week you can't go wrong. and the Gumbo there is FAMOUS with the regulars. Once I was at the bar and a woman game in and ordered 5 gallons of gumbo to go for a party... just goes to show how die-hard the fans of Benny's can be. The shuckers are really cool and friendly and unlike some places around... the food is consistently good and I have never had a bad dish. If you like something, you can get it again and again and it will always have the flavor you love. YUM! read more

Captain Benny's have been one of my fav restaurants. I would go there for any special occasion and even none special. Today on 6-8-18 I had a really bad experience that even the manager was a total a** with us. It was a table of 4 and some how my husband and I ate first and an 1hr and 30min later my in laws got there plate. My son was already fussy for being there too long my drink was too watery, I had to get up and ask for a refill, and for extra tartar sauce. Even after the long waiting my in laws got their order wrong and the fish was raw... An apology would have been nice.... read more

If you want poor service and worse food this is the place. Our waitress argued about bringing out the wrong food, didn't refill soda, and disappeared for far too long. After waiting for over an hour for one of our salads, one of us got up to tell them to not bring it. Every one else was done eating. As far as the gumbo, better has come out of a can. It's a shame as this was once a great place. We will not be returning. read more

This is one of my favorite seafood places in Houston!!!!!! Recently I took my wife for a visit for lunch. We had 1/2 doz oysters, Lunch special (1/2 lb catfish, 6 shrimp, coleslaw, fries) wife had a fish basket lunch. The food here is great!!!! I have always been full and happy when I left... Total bill was around $35 The waiters are constantly working and will shuck the oysters right in front of you. You can see the cooks from where you sit and everything is just done right in this restaurant.... If you haven't been just give them a try!! read more

This is my favorite spot! The food is always delicious, fresh oysters, gumbo is the best! Try the shrimp po-boy, loaded with shrimp and flavor. The downside is not a lot of space for family sitting, if weather is not cooperating you can go inside but that's probably not the best choice for kids. read more

Love their gumbo! I use to go here all the time, but they raised the price to much. The food is always good. Since it's in a boat there is no room. I always feel cramped while trying to eat. read more

Great place to get a dozen raw oysters on the half shell. The spicy boudin is excellent and they make great micheladas. They shuck the oysters in front of you at the bar, which is kinda cool. read more

Friendly spot for cold beer (or Michelada) shrimp and oysters. On the shell or fried along with a good gumbo. Plenty of locals and a staff that remembers you gives a welcome vibe. Good patio in warm weather. read more

The onsite management is cutting cost by eliminating ingredients and more importantly cutting back on portion amount. I have had the Catfish PoBoy at other locations and it always comes with two catfish fillets. Today at this location I got one fillet, and when I complained they added the other one. The boiled shrimp they serve are way under size and they never bump the qty by one, or two to offset the small size. I will not spend my money with these people again. Stay away it's not worth your time. read more

Disappointed. Food was mediocre and not worth the price. Etouffee came out with a skin on it... yet it was just made. Catfish was not hot..nor were the fries. Alligator was mainly batter and chewy...baked oysters dry and salty. won't be back read more

Been here a dozen times and always get the shrimp/oyster on the half shell platter and will continue to order this until I get sick or move away! read more

Stopped on way to Kemahs crawfish festival! Should have just stayed here for the day!!! Great gumbo, my husband says the best he's ever had) fresh oysters on the half shell, great fried oysters in cornmeal and great service! Worth it to stop here! read more

$1.99 Texas Craft beer and a shrimp PoBoy definitely hits the spot! Haven't been here in a while and now I feel like a regular. Food and service are superb! read more

Consistently great food. My "go to" place for fresh and quick seafood...mainly lunch. It has a diner type atmosphere.

Ate here for the first time with a friend and my husband. loved it. The food was fresh and I had enough to take home. My son enjoyed his shrimp and fries. Will be returning. :) read more

If I could have given 0 stars I would have. I purchased a cup of gumbo to go on 3/23/16. When I arrived home to eat it, there's was 1 shrimp and the rest was celery and onions. Yuck. I phoned the establishment the following day to complain. 'Tom' told me in order to rectify the situation I needed to bring the celery gumbo back. Ha. Never again. Terrible customer service read more

Waited over 20 minutes with no service went to order at the counter they told me someone would come . No one came.

Gulf coast urban feel. Very casually comfortable. Great service. Food is good if you like fried stuff. Maybe I'll try the broiled red fish next time. It was a fun lunch stop. Close to airport. read more

I order the catfish, it was very good. My sister the jumbo and she let taste it. It was also very good.

Not a bad place, but not a super good place either. Just an average place to catch some decent seafood. Kind of cool how the restaurant is in the shape of a boat, but other than that, nothing too special. I would, however , recommend getting a cup of gumbo. Anybody who loves gumbo, would definitely appreciate theirs. read more

I've been to this location twice however to night service was horrible and let not speak about the manager who same to have attitude, when one customer question him about mates plate serving.... read more

First time here - walked to the outdoor tables & the server comes up & immediately started complaining about how hot he is. Then he preceded to tell us they close in 12 minutes & we have to order & eat in that timeframe. We ordered one combo basket to share and he tvery rudely said this is for both of you to share? We said yes and he said no, really? And then my boyfriend felt obligated to say that we were not very hungry. He brought our food and dropped it off at the table as he was walking by. We asked him for napkins he ignored us and never came back to the table except to drop the bill off still never speaking to us. The entire time we were eating he & the other server kept saying we are closed & slamming around the chairs. Mind you, there were several other tables of people both in & outside eating. The fried shrimp & catfish was served hot & fresh but it was such a bad customer service experience I couldn't even enjoy. We left the restaurant at 10:15. read more

Oysters three different types of preparation very nice!!! Service excellent, clean and very good food.... my uncle likes the gumbo

Took an eternity to get waited on and served sub-par food. For $50 we got dried out fish, oysters, catfish and Tea. Saw great reviews how they had cheap pystets and i paid $15 for a dozen oysters (highway robbery during oyster season) Mambo seafood is better and far better pricing. Pappadeux's is similar pricing and FAR superior.Things are just blah and mushy here at captain Benny's. will not return! read more

1 waitress working the patio...asked the manager if she was the only waitress he said yes! Turned around and continued talking to the security guard as we waited a hour for our food.....great management?? read more

The food was decent at best, as for the customer service it lacked the Captain Benny's standard. To start off there was trash all over the floor and the oysters were not cleaned well, then we ordered beers and they tasted old, after that we ordered 4 combo baskets and the batter was bland and had no seasoning, the catfish was not cooked all the way. But besides the food , the server seemed like she did not want to be there and was very forgetful. Overall I will not be back at this location. read more

I like to go here when I get in the mood for seafood....it's a casual laid back joint where you can just sit back and feel the nice breeze under the palapa. The food is always consistently good, the service can be a bit slow BUT only because that place gets crowded around dinner time. It's a come as you are place no hassles just real easy. Oh and the music over the speakers takes me back to high school and this is a good thing! read more

The fish and shrimp are always good. Very casual place to eat. I hear the oysters are good also (I don't eat those).

Food is awesome!!!but small no room to sit inside if you plan to take kids plan to sit outside its easier. 290 location is bigger but overall service and Food was Awesome!!! read more

Great atmosphere, cold beer and good seafood. I enjoy visiting any of the Captain Benny restaurants as I think they are all built the same as a boat. Don't miss this casual lunch or dinner while in Houston. read more

I had a horrible experience tonight at the Rankin Road location. The server waste a cup of water on my clothes and denied doing it on top of that I told the manager Jason what happened he asked me what did I want him to do about it. He also asked me did my food get wet if not the most he could do was "send me home with a bowl of gumbo". I have patronized this business for 15 years, due to the poor customer service I will not be dining there anymore. read more

Great Service and GREAT FOOD! We live in Galveston and come to this Captain Benny's for the delicious fresh seafood. Oysters on the half shell are ALWAYS fresh and good! I highly recommend this location!!! My family members are fans too!!! read more

Been coming here since I was 4 years old. Never disappointed on the good and customer service. Best fried batter in town. Gumbo is always on point and oysters are always awesome read more