Summary: Great local shop. Personable and honest people.
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Some how anything automotive makes me worry about not getting a good deal.
Steve the owner and his sons took care of a very large ding in the front fender of my nearly new car. I had asked Steve to give me an estimate on fixing the ding. The full estimate to take care of the ding and repaint was around 400 dollars. I asked if there was a cheaper option, and steve told me that he could push it out for around 50 dollars, though there wasn't a guarantee that the paint would not crack while he did that. The fix would only be about 85%, it would be a bit noticeable, but much better than it was before. The worst case was that the smaller fix wouldn't work, or I wouldn't be totally happy and we'd move on to the pulling the fender and repainting it scenario.
The next week I arranged to stop by their shop and they fixed the problem while I waited. They were able to push the dent out, without having to repaint. There are two surface scratches left, but it looks great. I'd call the fix closer to 95%. Now I'm sure that I'm very lucky that the original ding didn't break the paint, and that Steve was able to put things relatively back to perfect again without requiring the fender to be pained. Just saying this so people don't expect miracles!!
Steve and his sons are really nice. Sometimes you luck out meeting good people and get a solution that works by talking the situation through. read more