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    Cappadocia Arts

    5.0 (1 review)
    Open 10:00 am - 9:00 pm

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    7 years ago

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    Lowe's Home Improvement

    Lowe's Home Improvement

    2.7
    (45 reviews)
    1.9 mi
    $$

    I called Lowe's for a box of Trex (colored) screws.These are for composite decking. You have to go…read morethrough their AI robotic agent before you can speak to an agent. When I told the AI agent what I wanted, they told me that the screws were in a specific aisle, and the price was lower than quoted on Lowe's website. I went to the store, the man at the pro shop looked them up. He told me that they were out of stock! So he then ordered them for me, from the vendor....Then I asked him if they had any Cedar boards in stock, in 8 feet long... 1x6" and 1x8". He told me the 1" x 6" x 8' Boards were out of stock, but the 1" x 8" x 8' were in stock....He told me that they were in Aisle 51. I went to Aisle 51, they had loads of Cedar boards, in multiple sizes....I picked out the 1" x 8" x 8', then I picked out the 1" x 6" x 8' ones. Yes, they had a bunch of sizes available. Their AI agent sucks...bad information on the screws. Also their Computer System sucks...It doesn't tell the people who are trying to assist customers accurate information.

    This store has the worst customer service. Purchased a washer dryer and was told it was in stock…read moreset a delivery date. Text the night before said it would be delivered 1030-130. The morning of the delivery I got another text saying it was out for delivery. 1 pm I called and they said that they didn't have the dryer. After letting them know how I felt about that I received a text that night saying it would be delivered the next day. A text again the morning of the delivery said it would be delivered between 1:30-4:30. I called at 130 and again they said they said it wasn't being delivered as this time they didn't have the washer. I went to the store and spoke with the assistant manager who said if o go back to the appliance section an associate would help me select a different model and he would come back and make sure I got what I was looking for. I was never approached by anyone and the assistant manager never showed up. I had the service desk call him. He shows up I told him I never had any assistance. I canceled my order with them and his attitude was just ok I'll cancel the order. There is just no accountability.

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    Cappadocia Arts - rugs - Updated June 2026

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