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The Broom Tree

5.0 (2 reviews)
Closed • 10:00 am - 5:00 pm

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4 years ago

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Simmons Jewelers

Simmons Jewelers

(39 reviews)

$$

I went into Simmons Jewelers to get a highly sentimental, broken gold chain mended. Robin was…read morereally nice and the drop-off process was really quick. Unfortunately after a few weeks of going in and learning that my chain was not ready, they texted me to say that they lost my chain but I could go in and choose another one. My heart was broken but Hannah was really patient and helpful in finding a similar chain and I chose (and paid) for a pendant to go along with it. A couple weeks later I moved to another city when I got a text that they found my chain, so drove the 4 hours round-trip to pick it up. They did a good job, were still friendly and waived the $25 mending fee. Things happen but customer service makes all the difference! I'm thrilled to have had a happy ending by being reunited with my gold chain.

Simmons is a great place I would 100% recommend to anyone for all of their jewelry needs. Me and my…read moreboyfriend were looking for a chain for the pendant his mother made me (Blessing in disguise by Melissa Rovner) and we found a 18k gold chain of my dreams at Simmons. The only issue was that it was slightly too long for my liking. So they offered to add a hoop chain at the length I wanted so I didn't have to get rid of the rest of the gold. They did this at no extra charge, going above and beyond. Because of the interactions I had with the lovely employees and owner I decided to take a leap of faith and leave a family heirloom my grandmothers engagement ring she gave to me. Unfortunately it was missing a diamond whe it was gifted to me and needed repair. When I came back to Simmons to pick up my chain and ring both pieces looked amazing and were exactly what I wanted. I was so happy with the result I left some more pieces. 2 rings that needed resizing, a broken chain that needed repairing, and a gold bracelet that needed a couple links removed. I came back about a week later and once again everything looks amazing!!!!! I cannot express how amazing and personable the employees of this shop are. They made me feel so comfortable during the entire process of leaving my family heirlooms to get a bit of a make over. Not only that they are reasonably priced and very trustworthy people you feel like you're leaving your pieces with people who care. I cannot recommend this place enough! Thank you Simmons

The Broom Tree - antiques - Updated May 2026

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