Great experience, Dr Shaw worked me in the day before the Christmas holiday. I think him and his…read morestaff worked through lunch time to take care of my broken tooth.

I have mixed emotions regarding this place. I'm used to having a personal hygienist that takes the…read moretime to talk to me privately while working on my teeth one at a time. There were two people in the office talking over me half the time. And I thought it was kinda awkward and not super professional. The hygienist was nice and talked to me a little bit but she was a bit all over the place cleaning my teeth. It also didn't take that long which after two years of constantly moving (military family) I just thought it would have taken much longer. Then she abruptly left without saying bye- so that didn't sit to well with me. It's Just definitely not what I'm used to. The dentist didn't really shake my hand and introduce himself even though it was my first time going there so that was a bit weird but he seemed like a really nice chill guy and didn't have to many complaints about my teeth. Overall nice place just not really personal at all.

My kids received dental care from the Layton office. After keeping our account pay in full,…read morereceived a huge bill requesting more money. Was told that a "random audit" was done after realizing a system error. Audit went back three years. Inquired about the amount and was sent to collections before receiving an answer back. An additional amount was added to our balance in late fees and collection fees that the office refused to waive, though they were in error due to poor book keeping and lack of communication. Won't ever go back. Unethical and difficult to work with.

Wee Care always takes great care of us! I take my five kids all at the same time and they get us in…read moreand out so quickly like it's no big deal to handle that many patients at once. Dr Neeley is great! Makes sure problems are taken care of without being overly aggressive in treatment. We've been coming here for maybe 10 years and have had a great experience every time.

I don't take a 1 star review lightly. But though the dental care was fabulous, we have been…read morecompletely stunned by an instance that leaves us warning everyone we meet never to do business with this office. We have never been treated so badly by a medical office (although they are very nice people in person, and probably good people overall, they are careless and clueless as to how their business practices affect their clients.) We tried to pay our $1800 bill with a medical FSA card, money we put away for medical expenses. But these cards can take time to process due to needed receipts required from past transactions. I kept the office updated on the status of this and they said they would work with us. These weren't payment arrangements, we had the money to pay. Every medical professional we work with understands how these work and provided the payment is scheduled, they work with us since we aren't just degenerates dodging our medical bills. The office apparently got sick of waiting and sent us to collections. They use an extremely aggressive collection agency, Bonneville Collections, who treat people terribly. They used the contracts we had signed to exploit their legal right to charge us huge amounts of money and actually sued us and obtained a judgement for $3800. I called Dr Hess' office and asked to pay them directly and they declined, knowing what the collection company was doing. I explained the damage this was causing and they simply did not care. (Companies will say it is out of their hands because they don't want to be bothered with retracting an account from their collection agency.) This was a huge hit for our credit, our finances and our confidence in how some people choose to do business. Please, if you choose to do business here, consider following the advice that a lawyer I spoke with gave to me. You do not have to sign the agreements saying you will pay fees up to 40% of the bill in case of collection. Change it to something fair like 18%. (And you do not have to sign the arbitration clause. These clauses are not in your best interest.) A collection agency-happy company like this one who uses the most ruthless agency can totally mess up your credit just because they legally can...because we sign things thinking we have to. Even when you have the money to pay. I don't know about you, but when I walk into an appointment and hear "your insurance has been processed for the last several appointments and you owe $1800 now", I want to work with someone who won't offload me to collections just because I need to free up my medical card. Could I have helped this situation? I'm sure there are things I could have done to make the process a bit quicker. But, let's recognize that medical billing and insurance, in general, is a paperwork nightmare already and that there is a big difference between people who won't pay and people who are trying. Why be litigious and heartless about it? It really does make all the difference.

We have been seeing Dr. Hess for 8 years now and have always been happy with his office. We have…read morenever had to wait over 1-2 minutes in the waiting room for an appointment. I appreciate that they run on-time and they have such friendly dental hygienists and staff. My nephew had a dental emergency while visiting us from out of state and Dr. Hess got him right in and took care of it. Great service!

Peanut Brittle knocked off my crown and I showed up Friday morning and asked if they could fix it…read moreand that I had an hour before work. They sat me down, cleaned it, did an x-ray and I was out of there and to work on time. Friendly talented dentist and friendly staff.

I am still suffering greatly from the damage caused by the crown JD Packard placed that does not…read morefit. I have been diagnosed with a condition called burning mouth syndrome caused by ill-fitting dental work. I will finally have this replaced next week but I will have to pay for it out of pocket & the damage this has caused my mouth is permanent. Packard Dental was cruel to me when I asked for this to be fixed. They told me that there was nothing wrong with the crow that they placed. My feelings about it & how it felt did not matter to them in the least. They told me that they couldn't take a loss on it, no matter the damage it caused my mouth. Going back to Packard Dental is the biggest mistake I've ever made. They did a horrible job & I am suffering greatly because of it! They do NOT care about their patients in the very least!

The dentists here are a family of dedicated, outstanding professionals who provide phenomenal…read moredental work and personable service. Fillings, crowns, root canals and other dental work is completed by both dentists in a manner that minimizes or actually eliminates any pain or anxiety. Their work is consistently durable, dependable, and effective over the long term. We're always impressed by their state-of-the-art knowledge and modern equipment/methods that ensure the most pleasant experience and lasting dental work. Because of this and their demonstrated integrity, my family and I have been going to this business for over thirty years. We continue to travel from Idaho to Ogden for all of our dental work. We feel we have excellent oral health as a result of the service and workmanship that these dentists provide. The support staff here are consistently friendly and extremely competent in all areas from cleanings to scheduling, billing, and working with insurance companies. I can't recommend this business and the dentists highly enough. They are some of the most personable people you will meet and they take great pride in their work. It seems strange to say this, but they actually make it fun to go to the dentist!

Just moved to Utah a few months ago and was looking to find a new dentist. I found Hoopes based off…read moretheir google reviews and it did not disappoint. They are amazing! Their office is updated and using really new technology I had never seen in a dental office! My check up and cleaning was quick.

Love this office! Everyone is so nice, anxious to help and wonderful caring people! You will never…read morefeel pressured here, just comfortable and at ease! Thanks Everyone!

Dr. Knight did a great job with an unexpected dental emergency. He was able to get me in that…read moreafternoon and out the door in under an hour. Thank you!

I've been coming to Dr. Jones ever since I was married 11 years ago. Like most people I hated going…read moreto the dentist, since coming here I almost look forward to coming to the dentist(almost, after all it's still the dentist). I have recommended him to all my family. If you are someone who has odontophobia (fear of dentists) Doc Jones is great, very relaxed environment and good to work with.

I had my front teeth crowned there in 2011. I had fun when I was there. The energy in that office…read moreis very good and positive. Dr. Redd is awesome.

I do not give single stars lightly. they are deserving and families need to understand why they are…read moredeserving. let's start with why I should have walked out on my first visit. you enter and when called back you are ushered into a cubicle reminiscent of time share operators. little glass rooms, with computer to figure out your payments. we carry double coverage. I needed 2 implants, with two separate ins we calculated the amount we would owe and paid over $3,000 cash for my deductible. we got a bill, called in and was informed that our Insurance Carriers' had been billed, that with our cash payment and insurance we would still owe over $1,000 more. Our insurance had paid more than we paid in cash. we were told we did not understand how insurance works. I'm a personal injury attorney, my wife works in medical insurance. I asked, "if the out of pocket was going to be so high above what insurance pays, why not give an estimate of the total cost. The dentist's response, "if I told people what it was really going to cost, we would do far less implants". He disagreed that our secondary ins had not been billed yet. said they would leave me with studs if I didn't pay their revised estimate. that no other dentist would finish the process. that the implants had been completed and he would bill me even if not installed. After calling our secondary dental ins, they confirmed they have never received a bill. End result, we were correct, we received what we had calculated as an overpayment. no apology letter saying, sorry you had paid all you needed. we were wrong on our calculations, sorry we treated you like "pond scum". nada... That final visit confirmed my initial timeshare impression. go with your gut when meeting service providers of any kind.

Really like the service here Dr Harmon has a really good bedside manner and very thorough. Didn't…read morehurt at all. Really really enjoyed my time. Got to watch tv while they did my teeth.