I called J and J for a estimate On a Wednesday, they sent someone right out and was able to start…read moreimmediately. Very professional and reasonable.

The customer service is always great! You always feel welcomed and appreciated. They will always…read moreget my support.

So amazing! Took our 2015 Camaro there and they took great care of us. Such a genuine and honest…read morebusiness. Hubby and I are very grateful And now we have an amazing car relationship with someone locally which is a great (and safe) feeling.

Very good price, in and out, very professional…read more As someone who travels I've had some bad experiences but this was one of the best 10/10

Express Oil Change and Tire provided me with the quickest oil change of my life. I went into the…read moreshop when they opened and within 15 minutes of driving in, I was out the door with my car's oil changed. Great folks who will take care of you.

This review is on the service not the technical support…read more I had a 90000 mile service for my Lexus 350. I scheduled the service for a Saturday because I work outside the city limits about 55 miles. My appointment was early and I was on time. The service is usually exceptional but this Saturday.....not so much. I sat for hours and I didn't get an update. I finally asked for a loaner after 3 hours of waiting. I asked for an update and it was an inconvenience to the staff. I wanted my car because I had an appointment to get to. I was told loaners aren't available on Saturday. When they finally was done, They were rushing me through the payment process by taking my payment in the lobby area. I was disappointed with the dealership and gave them a bad review in their own survey; no other forums. This was an expensive service. ....But the dealership responded to my survey. They apologized for my experience. They updated the website to reflect loaners on the weekends. They realized that the service was not adequate. Now should they have done more..... $800 dollars and four hours later.I am not sure. In a world where people deflect their responsibility they took ownership but what else should they have done? I am appreciative for their acknowledged shortcomings on that Saturday morning. I appreciate the update to the website reflecting the availability of loaners on the weekends. I still can't get my time back for that day or the opportunity I missed out on. But in saying all that, Ownership at the top is extremely important here. They didn't get it right but they wanted to acknowledge it and not hide it. So Thankful for that

7/3/2026 Took my GX460 in for oil change, alignment, tire balance and rotation…read more 7/4/2026 Drove vehicle at interstate speed (70+ mph) experienced a lot of vibration. Called the dealership, it was closed for the holidays so I left a message. 7/6/2026 Called dealership at 7:30 about vibration and was told to bring it in by 8:00. Took vehicle in and and informed them of the issue and that I suspected the issue was with the tire balance. Received at text/email that the tires were rebalanced and picked the car up at approximately 3:05. Was told by the sales advisor that the service manager drove it and ensured it was corrected. After picking up the car I got gas and took the interstate home and the vehicle was still vibrating. Called the dealership at 3:28 and was told by Kyle (I assume a receptionist) the service advisor that assisted me was not available to take my call nor was the service manager. Took my vehicle directly to Discount Tire and explained my situation. The service advisor was very nice and professional. I asked them to please check the balance and correct if needed. I also asked for pictures of the status of the balance as is before correcting. *** 2 of the tires were in balance *** 2 of the tired were NOT in balance ***All 4 tires had different tire pressures above recommendation Discount Tire made the corrections ( and dicounted the service) asked me to go drive it at interstate speeds and to bring it back if there were any issues. This is the 3rd time I have taken my car in for a balance and had to take it back. The pervious occasions it was corrected when returned. This time I chose not to take it back for a 3rd attempt to do a simple job that should have been done right the first time!!! This is the 4th less than satisfactory experience with the service department and MY LAST!!! Shout out to Discount Tire for your professionalism and excellent customer service!!! Lexus of Montgomery Service Department DO BETTER!!! Lexus in my opinion is the best car out and I have had zero issues with the vehicle beyond the 4 less than satisfactory service experiences at this dealership. I prefer to have my car serviced at the dealership but this dealership has lost my trust and confidence!!! ***This is not about money its about principle and customer service. The tires were recently purchased at Costco where I can get free rotation and balance. I made a choice to pay for service at the dealership because I was getting other services done and it was convenient so I thought....I was wrong!!!

Reception is truly first impression. I was kindly received by the John. In a very short time, a…read moretech pulled my vehicle in for service for my unscheduled visit. My issue was addressed and I could not have expected any better service. I needed help and they over exceeded my expectations. They garnered my appreciation and respect as a first class service provider. Stop settling for less and turn to the best, Gipson Tire and Auto on Atlanta Highway in Montgomery, Alabama. I will be a repeat customer.

From the owner: Gipson’s Tire & Auto is a trusted auto repair and tire shop in Montgomery, AL, conveniently located…read moreon Atlanta Hwy. Serving the community since 1979, our experienced technicians provide oil changes, brake repair, A/C repair, tire sales and installation, tire rotations, wheel alignments, and complete auto maintenance. Whether you need routine service or major automotive repairs, we deliver dependable, high-quality service at fair prices. For reliable auto repair in Montgomery, AL, visit Gipson’s Tire & Auto on Atlanta Hwy.

Excellent service. I stopped at a nearby gas station. After getting my gas, I discovered that my…read morebattery was dead. The gas station employees were not helpful. I walked a block over to Eastbrook Tire. The guy behind the counter took me in his truck to jump off my car and wouldn't accept payment. I may be able to buy tires for a little less somewhere else, but I'm willing to pay a little more for that kind of customer service. I've bought several sets of tires there since.

They are very accommodating I have a good bit of work done last year and he showed me under the…read morehood what was done and why and got the car back when he said it would be donee

They kept my car two months, looked at it one time, did absolutely NOTHING and set it on their…read more'back burner' ! I notified them I would take it somewhere to a 'less busy' shop', and they charged me $136.00! I since learned they only do the most profitable jobs and bill $137 because you brought the car to them! The ladies in the office are nice on the phone.

Quick and reliable service. They even picked me up from home to come get my car. I have used them…read moreseveral times.

Best shop in Montgomery, efficient, reasonable, very honest on advising you of the best option for…read moreyour situations as it relate to parts and quality. No matter what staff member answer the phone you can appreciate great cusomer service. I have had the pleasure to work with Mr. Mike and Mrs Megan and I can honestly call it as I have experienced it..... Awesome professionals, Great customer service. Thank you! Thank you! Tracy C.

From the owner: Here at Best Buy Automotive we have committed over 60 years of quality automotive repairs, tires…read moreand full service oil changes with dignity to our customers. Through the ups and downs of the economy we have devoted our business to keeping quality work at the best price. What sets us apart? Here at Best Buy our customers come first! With A.S.E certified technicians we are still able to give quality service at a fair price.