Service department at the Brundidge, AL is pitiful. They don't communicate with the customer, they don't call back with updates when they tell you they will.
I took mower in for OC, fuel filter change, and carb change and it's been 3 weeks and I pick it up today and it is smoking like crazy, running rough, and they charge me full price, $1065.
It doesn't take 3 weeks for that kind of work, even if you're busy. When I got there to pick it up, they said it was being worked on and it was parked outside against a fence.
The service department isn't honest about what's being done. And they should've cut the price down since it barely runs now and is smoking like a bonfire. Pathetic work. Pathetic service. I expected better from this company. read more