I used Troy Self Storage's U-Haul Service a few weeks ago and I just want to take a second to brag…read moreon Abby, the sweet and kind soul who works in the office. Her customer service has always been wonderful whenever I have come in contact with her, but this recent time was UNMATCHED!!! There was a maintenance issue with my U-Haul and to make it short, Abby made sure I was well taken care of and got everything that I needed. She was so kind and understanding and truly went above and beyond. I wish that everyone could be like Abby. She is such a light in this small town and someone who I would recommend anyone work with. I also noticed that she is bilingual which is very important in a town that has an international college! Troy Self Storage is very lucky to have her and I also want to give a special mention to the manager, Brianna. They both were amazing and will forever have my support and business! Thank you again for both of your tremendous help!

Loved that store. Pleasant helpful sales staff. Good prices. Good selection of merchandiseread more

Very clean, open store that is well stocked with merchandise, but prices are higher, probably due…read moreto offering better quality items vs. the closeout items offered in some other stores.

Customer service desk! Amazing! Super friendly with tons of energy! Had such a great, well…read moreorganized experience. Very clean store and a knowledgeable staff. I've completed many projects with the advice and recommended products of this specific store.

Always get a great deal when I come here…read more. Had to return some blinds, my receipt had faded, but the associate was very patient and HELPFUL... Unlike the same business in Montgomery, where the customer service stinks... With this being a college area the young associates are always friendly and eager to assists every time we have came.. Love it......

Just purchased a guitar for my daughter from there. The owner was friendly and helpful. He helped…read moreme find exactly what she needed. He answered all my questions and inform me of how to take car of the guitar. He gave her picks and everyone left HAPPY!

Had a terrible experience. They couldn't print my documents in color. I was told they only have one…read moreperson that could print certain documents but they decided to leave early the day I came there? Came again was given a business card and was told to make an appointment since I wanted to print sensitive documents. I emailed them as I was told to do, and two days later they emailed me and said they don't make appointments. Seriously? I went to UPS in Enterprise and had NO issue as they printed in color and had people at the business that were supposed to be there.

Overall customer service I would give an A-1 rating. I have used this location many times and have…read morenever been disappointed with the quality of service. As I said from the beginning the overall customer service is excellent!