1. Capital One Cafe

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Washington, DC, DC

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Capital One Cafe

4.5 (31 reviews)
Closed • 9:00 am - 5:00 pm
Updated 2 months ago
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Services - Capital One Cafe

Personal banking

Capital One Cafe Photos

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CAPITAL ONE CAFE ATMOSPHERE

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Recommended Reviews - Capital One Cafe

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Reviews With Photos

Strawberry Matcha
Kristin A.

Absolutely love this place. As a Capital One cardholder they ALWAYS have some type of discount on their drinks. I've really been taking advantage of their collaboration with MLB and grabbing my FREE drink each Monday, sad that it'll be coming to an end but I will continue to utilize their other discounts on drinks. The staff is also really nice and they can help you with financial services from Capital One as well. Also, they have meeting spaces that you can utilize which I think is great.

Wall
Dominique F.

Friendly staff, when you walk in is it very welcoming. The ambiance of the cafe feel very relaxing, if you need a place to study or meet a small group? This would be the perfect place. It's only street parking but, the cafe is on the corner and not hard to miss.

Alma-aliyah T.

Very friendly and attentive staff, very spacious, and cool options to rent out rooms! This was my first time in the cafe and it was enjoyable. Although the seasonal drink wasn't my favorite, I look forward to trying some other things on the menu. As a capital one cardholder, this is a great benefit.

Lounge space

The photos of the space are rather misleading. It's not a large lounge with all the furniture shown in the images. There's no couches or any sort of comfier furniture, mostly wood chairs and tables. There's a separate private space to work in with others but you need to book the room in advance. If you are a Capital One member, you get drinks for free, so that's wonderful. Overall, it's a calm atmosphere to work in, but has misleading photos of the lounge.

Ameena A.

I work right down the street from this location, and absolutely love it. It's super cute, clean, and the drinks are delicious. I am starting to make an iced honey lavender latte my regular drink. The staff is super friendly and kind, and they really make it feel like a community there. There are also free events almost weekly, like coffee samplings, and yoga! My one point of feedback would be for an addition of gluten free foods - however, this is very rare in coffee shops so not necessarily an expectation. But would be nice! :D

Priscilla R.

I walked past this place looking for a cafe. All I saw was capital one. Asked someone and they sent me here. I walked in and was like WOW..... the place is modern and trendy. Now let's talk about the function. One great coffee, two a meeting room. Yes, a meeting room. You can come drink coffee and have meetings. They also have a small room for a two or 3 person meeting. Then lots of tables . A special shout of to the staff that was working that day. They all explained everything to me on the functions and I explained I was from out of town and they helped looked up ones in the Los Angeles area . Top notch staff.

Sabrina G.

I'm on a hunt to find the best coffee/bakeries in the DMV area. I've always wanted to stop in the Capital One Cafe but I really thought that the lattes would be bland and wouldn't have any syrups. I ordered a vanilla iced latte with an almond croissant and both were delicious. I added almond milk and some lavender syrup but I won't do that again because it was toooo overpowering for that but still amazing. The almond croissant was great it was my second time having one. The service was spectacular. I made a mistake and forgot to add the almond milk and the young lady remade it without a problem. I was happy because I don't like for the drinks to have to go to waste when it's my fault. The inside is very big and you can work from here while having either breakfast or lunch. This location is located in SE on Good Hope Road. I can't wait to go back

Latte
Alesia S.

Stopped by after a friend had sent me a link to their summer solstice deal. The staff was extremely nice. I tried the citrus inspired latte. It was very good. I also had the breakfast sandwich, which was great. The space was clean, inviting and open. They also had a table of giveaways to celebrate the start of summer. It was overall just good vibes. Will definitely be returning.

Austin G.

With more than 50 cafes across the United States, the Anacostia cafe is the first one in a low to moderate income neighborhood (explained to me by a staff member as I walked into this location). Located in the heart of historic Anacostia at the corner of Good Hope and MLK Ave SE, here's my experience: 1) Space: Located on the first level of new development, the space is new. When you walk in, you pass two Capital One ATMs. Open two more glass doors to enter the cafe. It's set up like a Peet's coffee shop with a large open industrial room with plenty of tables, each with outlets. It's well-kept and inviting. 2) Menu: The cafe functions like a Peet's coffee shop with a full coffee menu from drip coffee to vanilla lattes. They have pastries and other food items for sale and an area with packaged snacks (some are locally made). If you're Capital One card holder, you get 50% off on drinks making this the best coffee deal in the area. Coffee drinks comes in medium and large sizes. 3) Service: The staff are friendly, energetic and passionate. The moment I walked in, a staff member named Jordan walked me through the set up and mission. She was so helpful as were every staff I interacted with. It seems like a great team! 4) Amenities: They have strong, free wifi, outlets everywhere and two rooms that will open in the new year (pending the new strand of covid). One room is first-come first-served for quiet work space. The other is a meeting room that is set up for eight people for free use by students and non-profits. Restrooms are in the back and kept clean. 5) Community: According to the staff, they are invested in the community. In addition to a free meeting room for local students and non-profits, they offer financial literacy classes for neighbors.

Specialty honey lavender coffee
Katherine E.

First time here and they gave me a coffee on the house. They gifted my 2 year old daughter sunglasses and a key chain. They were fast, friendly, and informative to tell me the perks that capital one members have when choosing to get coffee/ pastries from here. The ambiance is quiet and very work friendly, great place to do work but welcoming to everyone even moms with kids like me.

Coffee

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5 months ago

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8 months ago

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10 months ago

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5 years ago

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2 years ago

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4 years ago

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4 years ago

Here again.... Staff very friendly but the need to hire more baristas is dire. Prices reasonable.

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3 years ago

This place is dope, Simba had great customer service and the food and coffee is great.

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4 years ago

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4 years ago

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3 years ago

Simba and Jasmine were absolutely amazing. Great space, great coffee. Nice place all around! Great service!

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5 years ago

Great convenient and chill spot for a coffee before hanging out in the neighborhood. Frey and Jordan were super nice and very helpful.

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Ask the Community - Capital One Cafe

Review Highlights - Capital One Cafe

“Frey and Jordan were great in helping explain my accounts and offered comped coffee for my visit and next one.”

Mentioned in 3 reviews

Read more highlights

PNC Bank

PNC Bank

2.3(11 reviews)
1.3 mi•Eastern Market, Capitol Hill

I reported a fraud done on my account for $400.00 and was denied coverage due to receiving my…read morewallet back.from it being stolen. I rerequested when i was going to close my account due to this and she said i couldn't receive my money back. So i kept open and resubmited my claim to be denied again. PNC don't have your back. I even got a criminal police report for it. !!! Tammy Davis

Sherisse. There had been 48 hours prior to the 24 after deposit and I was sure it cleared but to my…read moreknowledge it never did. This is my first time using PNC. Not really familiar with how to navigate the mobile app. Being affiliated with another since 1995 which made things seem normal. I've made several calls In for assistance. They tried multiple times to text a one time initiation. It didn't come through then and still will not. Another day for that. Finally I went in, met Sherisse, presented my problem while adding that the sign on door suggests using opposite entrance. There was no way to connect from one building to the bank. Who suggested that door decal? Please take it down. Nonetheless, the two of us shared a laugh while Sherisse initiated the correct way to deposit on mobile. Oh don't misunderstand that I didn't do it correctly, ( as I thought) It was put in the wrong account which made an issue. Sherisse was extremely kind, great listener, very patient and warm. I felt as if we've known each other. Whatever the core values are for this branch I'm pretty sure she excelled. Thanks again for your tutelage.

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PNC Bank - This is crazy!  $1 withdrawals?

This is crazy! $1 withdrawals?

PNC Bank

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Bank of America Financial Center - Storefront

Bank of America Financial Center

1.9(15 reviews)
1.6 mi•Capitol Hill

Once agin they did it. Received exactly and rapid customer…read moreservice from : MARIESHA KOROMA . Keep up the great work guys.

I recently encountered significant challenges at a Bank of America branch while attempting to cash…read morean endorsed check drawn under Bank of America for under $400. This review aims to elucidate the inconsistencies and miscommunications experienced, emphasizing the need for a standardized application of bank policies. *First let me say I agree with all the other reviews; this place moves like molasses and for no reason *. I came into the branch to cash a small check that had been endorsed to me by my fiancée. Neither of us has an account with Bank of America however it was rush hour traffic and I tried to avoid going over the bridge just to cash it After being denied by the teller, Aliyyah Abdussamadi, and subsequently by the branch manager, Cynthia Marshal, I sought clarification from Bank of America's customer service. I asked Ms Marshal when did this policy change as I had just cashed a check endorsed to me by my son 2 months ago that was drawn under Bank of America. She explained she had been working in banking for over 16 years and to HER knowledge, an endorsed check can only be deposited or cashed if the person who the check's name is in has an account or with the endorsed person. Cara (customer solution BOA) in Dallas informed me that the bank does indeed cash endorsed checks for non-account holders, contingent upon the branch manager's discretion. This was a reasonable policy, but my experience at the branch deviated significantly. Ms. Marshal attempted to explain that my previous success in cashing an endorsed check at another branch was an exception rather than the rule, suggesting that the presence of my son--despite his lack of ID--was a decisive factor. This explanation was both illogical and concerning, as it implied an arbitrary application of policy that undermines procedural integrity. When I asked if it was ethical to cash a check based solely on my son's presence (WITHOUT an ID) Ms. Marshal's reasoning fell short of addressing the fundamental inconsistency. Today, with my fiancé's check, the situation deteriorated further. Despite presenting multiple forms of ID--including my personal bank card, state ID, military ID, three credit cards, and my fiancé's bank card--Ms. Marshal maintained that the check could not be cashed unless my fiancé was physically present, thereby negating the purpose of endorsement. Her suggestion that my fiancé should come to the branch was impractical and contradictory to the very essence of an endorsed check. Subsequently, I spoke with Mr. Murphy Aghedo, who acknowledged that he would have cashed the check if he were in charge, but deferred to the manager's decision. (Let the record show that I still had the customer solution rep on the phone the entire time and she too was able to speak to Mr Aghedo and explained to him the policy). This indicated a lack of clear, consistent policy enforcement within the branch. In total, I spent over an hour trying to resolve an issue that should have been straightforward, only to be met with a lack of accountability and coherence from the branch staff. This experience underscores a critical disconnect between Bank of America's stated policies and their execution at the branch level. For a bank that prides itself on customer service and procedural integrity, these inconsistencies are unacceptable. Clear, consistent, and ethical application of policies is paramount to maintaining customer trust and operational efficiency. I hope Bank of America will address these discrepancies to ensure a more reliable and transparent customer experience in the future. * TO BE CLEAR* I did not present all forms of ID to Ms Marshal; I just told her I had them but she denied cashing the check anyway stating my fiancée needed to be there. ***** I DID however produce them to Aghedo".

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Bank of America Financial Center
Bank of America Financial Center - Bank Of America roll of pennies, skanky toxic I feel like I've been shat on  Don't let your kids touch them

Bank Of America roll of pennies, skanky toxic I feel like I've been shat on Don't let your kids touch them

Bank of America Financial Center

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Capital One Bank

Capital One Bank

2.8(5 reviews)
1.5 mi•Capitol Hill

I took out $300 recently. It gave me $100 in 20s and two $100 bills. It's possible it warned me I…read morewould get $100 bills, I don't know. But that's a crazy combination of denominations to give, let alone have as your default. I've never in like 40 years of getting money from ATMs for all kinds of banks and credit unions in this kind of amount had it give me Benjamins. Not even one time. So I went inside and explained. She said they could not break the $100s for me because I didn't have an ID with me. I had my Capital One card. She said they needed a photo ID? Er, what? That's crazytown. This was the first time I've ever literally used a native ATM for Capital One. Always used the one in CVS or other affiliated ATMs. Guess I'll either avoid CO's ATMs in the future or at least scour the confirmation page to see if they have some warning about huge bills being the default.

My experience with Capital One online banking, and in branch service, both has been equally…read moredeplorable. Why, you ask? Let me explain... They will decide for you if a purchase you make represents a security concern. They will refuse to let the purchase go through, and say sorry, you'll have to find another way to make the payment, but it won't be through this bank. I ended up submitting a snail check for payment, essentially forcing them to pay for it. However, they will place their concern for risk at a greater priority than servicing you, including refusing to text you to confirm the payment. It's always on you to call to confirm the purchase, and even then, it's possible the purchase won't happen because they don't think it's safe to approve it. While the purchases were high ticket, they weren't that high: $2100 for a laundry set. But no. They won't approve it. ugh. It's not their money, not their decision. I'm definitely moving the accounts ASAP.

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Capital One Bank
Capital One Bank
Capital One Bank

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The Roost - Grilled Chicken Quesadilla

The Roost

4.2(166 reviews)
0.9 mi•Capitol Hill
•$$

We came here a few times during our stay in DC. We ordered things like coffee, fresh juice, ice…read morecream, chips and nachos, crispy avocado tacos, fish tacos, an eel bowl, and pizza. Everything here is pretty good. But the Mexican food was just okay (beans and cheese dip tasted canned/powdered), while the tacos were pretty standard. But my partner enjoyed having his coffee and juice here as well as the pizza. Overall we really enjoyed the concept of this place -- the shared community space, the tall ceilings, and the fast and seamless ordering system. You can order at any kiosk/stand, but it's better to grab a table, sit down, and order from the unique link you scan from each table's unique QR code link, and they bring the food to you. It's a model ahead of its time but one that makes it easy to order your food (though I can see the drawbacks like having to order once you get to the building since there are unique QR codes that prevent you from ordering food when you're not there. I honestly would give the food closer to 4 stars, but my partner had such positive experiences at this place that I am giving it 5 stars.

My friend invited me here to coworker for the day and I've never been so I decided to check it out…read more The place is really cute. They have varieties and the seating options are plentiful. We sat pretty much closer to the bar area. I believe that's where most of the plugs were. I ordered a chai and two steak tacos. The chai was not that great and it was lukewarm and the steak tacos were just not good. It was just a taco. Nothing seasoned about it and nothing special. And I love tacos. I was absolutely disappointed. The service was quick. you scanned the QR code place your order and they bring it to you. So that part was very efficient but this is not a place I would go for tacos maybe I needed to try something else, but I expected the chai to be good since it's also labeled as a coffee shop. Needless to say, I will be back to coworker, but I will probably hold off on ordering any food.

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The Roost
The Roost - Chicken tacos

Chicken tacos

The Roost - Chicken tacos

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Chicken tacos

Capital One Cafe - coffee - Updated October 2026

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