So unique.....such a fun shopping experience! Just go! Hats, gloves, beautiful purses, oh my! And…read moreunexpected treasures!

Cute boutique. Lots of great hair, neck and ear accessories. Jenna Kator purses and bags too…read more I do love that they carry a variety of our local purse and accessory designer, Jenna Kator. I have clutches by her. I do like her bags are named after cities in Michigan too. Deb confirmed they are open until 6pm tonight. Decided to give it a look see. Must knock or call for them to open the door for you. I bought 3 hair pins and a crystal chain necklace for casual dress up and around town wear. It's a fun store to browse for a good while. You are bound to discover some real gems.

I love the store!!!! Always so well put together !! Amazing deals on vintage furniture, clothes,…read moreand home goods! Amazing vintage finds! I always find some thing I love in this shop, gotta love a store that sells CBD bath bombs and crystals!!!! Take all my money!!!

Hidden gem in lansing! They have such great handpicked pieces, accessories and decorations all…read morevintage and retro. They give very mid-century vibes and they have clothing and other newer items as well. The owner is great. Love visiting this place!

The owner Kay was very nice and professional. Establishment was clean. Not knowing what to expect…read moreI and my friend had a blast. Kay the owner was so forgiving on what looks good what not. I'd definitely would go back to see her. She has an amazing personality.

Carol, the elderly lady who I believe is the owner pretty much chased us out of her business…read more Absolutely rude and unhinged. This is not a normal way to act towards anyone. I was in disbelief as I don't believe I have encountered anyone like her before, especially towards potential customers. Fortunately, my mom found great service and many options at Luxe Beauty. They have a huge variety and i can guarantee you'll receive kinder staff members. I hope Carol finds a new owner fast. She needs someone stable to take her place !

I demand that the store surveillance footage be reviewed…read more With homecoming approaching, my daughter and I set out to look for a dress in the mall yesterday. She heard from her friends about Windsor, a totally unfamiliar name to us, and although with comments of poor customer service going around, we decided to check it out. It wouldn't hurt, right? We went in the store, and right away we saw girls from the same school also there looking for homecoming dresses. I had a pleasant conversation with another customer while waiting outside the fitting room. My daughter finally decided on one particular dress (Isabella Lace-Up Back Skater Dress) but that one was not in the best condition likely from being tried on numerous times. Unfortunately it was the only one available in the store. A girl working there told us they could order one for us, but she didn't know how yet. We were directed to talk to another girl about ordering. After waiting for a while for the other girl, she came out from the back room. I approached her with an "Excuse me," and, wait a minute, did I see a look of "why are you bothering me" on her face? "That can't be it. She is probably just busy," I thought to myself. She said yeah she could order for us and WALKED AWAY, continuing on with her important task. A quick response of "I'll be there with you in a couple minutes" would have been nice by the way. Here's the climax or more suitable of what went downhill from there: while patiently waiting for her to slowly finish what she was doing so she could help us, my daughter and I browsed the racks and shelves NEXT TO (I) and feet away IN FRONT OF (my daughter) the checkout counter. All of a sudden, she turned around and yelled: "You can't go back there!" My daughter and I looked at each other, puzzled, "Back where?" I asked. No answer. After a moment, I figured she probably meant the counter/cash register. Trying to assure her that we were not anywhere near it, I walked up to her and quickly explained. She stared at me and said nothing. FINALLY she came back to the counter, and I explained again where we were--not near, and definitely not behind the counter. Her response was a nonchalant "ok." Then she asked if we wanted to order. I decided right at the very last 0.5 second on "no." Her response was an abrupt "ok," accompanied with another nonchalant look. Before we left the store, I did get her name, KIM. As we were walking towards the door, I could see her cracking jokes with that other girl, likely about us. We then went to Macy's and bought our dress. It was quite a bit more money, but a good experience and my sanity was well worth the extra cost! I demand that the store surveillance footage be reviewed. The incident happened between around 15:30-16:00 on Thursday, September 16, 2021 at the Meridian Mall (Michigan) location. I will not be buying anything from Windsor, ever. Our very first visit was going to be our last. In addition, I want people to know about my first-hand experience. The bad reputation of poor customer service of Windsor is not a rumor. Our choice (of not giving them the business) is our voice and power as customers. I hope that, above all, we were not treated that way because we were wearing masks (Kim was not) and/or that we were minority. In the end, it did hurt. The fun of going dress-shopping was hurt. The belief in the existence of basic customer service in a fad fashion store was hurt.

Jamie was amazing at helping me find a couple dresses. I was about to give up and she saw me…read morefrustrated and came right over and picked out options and I ended up buying both options. Great customer service!! Mah gurl

I've been here several times. I live by the Novi store but this location seems to have more…read moreinventory of what I seem to like. (I've been to Grandville too...my second preferred location in the state.) Usually when I come in, the few salespeople working are spread out on the floor, but each one eventually comes by to greet me and ask if I need anything, or if I have any questions. I've found them all to be friendly and doting. Their boot selection varies from shipment to shipment but I've bought two pairs of boots from this location specifically because of the service, selection, and the great prices. I realize that other western stores may have higher end boots like Lucchese, but if you're a collector like I am, then you get a lot more value here than anywhere else. I'm a fan of supporting the mom and pops (shout out to Scott Colburn and Howell Western Wear), that said, I like Cody James boots. My girlfriend bought me my first pair for Christmas. That was going on two years ago and I still get compliments on them. I'm a fan of Boot Barn. If you're getting into boots, they're an entry level spot to indulge your curiosities.

The service is absolutely terrible. Not greeted when we walked in, not helped when browsing. We…read moredidn't even see another person in there. I could've used some help instead of them hiding in the back room, giggling. Don't go here if you're looking for ANY kind of service.

I began my Kositchek's experience in 1991 as an MSU graduate student. I needed to upgrade to a…read moreprofessional suit from a mens store--that is, not a women's store that happened to sell mens suits. I moved away after graduation, but I returned from Indiana and four locations in Illinois across the decades. Many suits, sport coats, and bow ties later, I have not found an equal to Kositcheks. I even interacted with a person who traveled from California, so Chicagoland is not a record distance, but worth the travel and two to three-night stay. Their commitment to shipment is superb insofar that the tailoring and alterations are conducted expertly. I give them two thumbs up and a high five.

Best men's store in the United States! Great products. Great service. Great inventory. On-site…read moretailoring.

I used to love shopping at Loft years ago, when it was worth it…read more I've seen this company go so far downhill in the last 10 years. I can't find good quality clothes here anymore. Not to mention, the staff is awful. They did not greet ANYONE who entered the store, not to mention when people did ask for assistance, they would laugh about how they were ignoring their customers. Highly unprofessional.

LOFT is my go-to for moderately priced clothing that can traverse the social/professional wardrobe…read moredivide. Most pieces can be dressed up or down, depending on how it's worn and what it's worn with. Also, if you sign up for e-mails from LOFT, you can also be altered to sales and get coupons, bringing prices down to pretty reasonable values. The Eastwood location is spacious, with large, comfortable changing rooms and helpful staff.

‍ meh. Ordered suits for a wedding and the business ran out of the style we were supposed to order…read more This is difficult for these locations to keep up with corporates issues. Maybe don't offer suits if you don't have enough in the style? No worries, we ended up going home with a good wedding suit but only after 5 trips in after the mix up.

I have had mixed experiences at the Men's Warehouse. This one was particularly bad…read more Depending on where you go the individual attention varies. I've had experiences where the staff helped put together pretty good suits and clothing for specific events. I've generally walked out with about $500. My last experience in Lansing was lacking though. There wasn't the usual opinions and advise about what works best together and putting together a good look. It was very mechanical. I ended up settling on a couple suits, a couple pairs of pants and some shirts and ties. I decided to come back for the fitting the next day. The seamstress was gone and it was late. The attendant said I could come in the next day and to expect to pay about $900 with alterations. After doing some research I found I could get some shirts I preferred for far less at a store next door. I came to get my suits and two pairs of pants. I opted out of the shirts, ties, pocket squares etc. The experience with the day crew was pleasant and the alterations lady was awesome. However the initial bill was $1600. After using a shock tactic of a very high number (the suits was only about $400 and the second one was free and the pants about $100 and the second pair free) the clerk told me about the sale and that I would only be paying $900. This was the new price without the shirts, ties etc. So either the night attendant miss quoted me by a couple hundred dollars or the day clerk was over charging me. I asked about this and the clerk was very short and condescending (as if explaining what I was paying for was not part of his job). Apparently even though I bought about $600 dollars worth of merchandise between taxes and alterations another FEW HUNDRED was tacked on. The inconsistency from attendant to attendant, and huge hidden costs and condescending tone of the clerk (who obviously felt annoyed that I asked about a several hundred dollar markup) made this a bad experience. I would not recommend this place. I hope they properly alter my clothing since I'm paying so much for the alterations. It would be pretty interesting to not 'like the way you look' and pay out the nose. From now on a professional suit store staffed with experts and upfront about their cost is going to be my choice. Small businesses care more and are in it because they are passionate about their trade.