Best dentist I've ever had in my life, period, end of story. I wish I could have taken him with me…read moreto the USA. I've had a lot of dentists and Dr. Walters is the best. Other dentists have been a disaster. Dr. Walters had solutions to all of my problems and the training and technology to make it happen. When I needed to get cavities replaced he knew to shrink the nerve first before putting on a permanent filling. My previous dentist did not and I ended up with a root canal. Dr Walters had a simple modern appliance for my teeth grinding, my previous dentists wanted to sell me a complicated 'old' style appliance. As a result of all of my experience with Dr. Walters, he's the only dentist I've ever trusted 100%.

Despite having lived in TO for close to three years now, rather than find a new dentist, I kept…read morereturning to Metropolitan Dental when in Ottawa for work. I suppose this fact alone speaks volumes about the quality of care. I honestly love the team at Metropolitan Dental. From my perspective, there are three elements that set them apart. Chairside manner. I have always felt safe, comfortable and included in what was happening to me. The hygenists and Dr. Walters himself always explains what they are doing and why. I have always felt like a participant in what was happening rather than simply an open mouth having things done to it. Gentle Hands. Not sure how else to term it but Dr. Walters and each of the hygenists I had the pleasure to have work on my teeth, were exceptionally gentle with how they handled the various instruments both in and around my mouth. Not once do I recall having winced or experienced so much as a twinge of pain. Warm Familiar Welcome. This one applies to all - from Grace and the rest of the team in office management and adminstration, the hygenists, right to Dr. Walters (Dr. B) himself. I have always felt warmly welcomed. I have always felt recognized. And it astonishes me to no end how the team at Metropolitan Dental remembers details about my life discussed during a prior visit. I have never understood why so many of my friends hated going to the dentist - that is until I had to see a new dentist in TO recently. The experience was eye opening....as in painful and rough!! That one visit made me realize how amazing the quality of care is at Metropolitan Dental and how easily I had taken it for granted.

Perhaps I don't have anxiety about the dentist? Is what I found myself wondering after leaving my…read morefirst cleaning at Aqua Dental. At prior dentist's office, I found myself physically clenching as they cleaned my teeth. Last week, I went to Aqua Dental for a new client assessment and cleaning, and - dare I say it - I am ALMOST looking forward to my next appointment. My first impressions of Aqua Dental were how thorough and kind they were. They explained everything to me, and I learnt so many things. I came back home and found myself passing along my newfound knowledge to my husband. The biggest bonus of all, my teeth have never felt so clean! To this day, I'm still rubbing my tongue along my teeth in awe. The dentist who did my cleaning is a perfectionist in his trade. I wasn't shamed for any of my bad dental habits (not flossing, not wearing my retainer), which helps reduce my anxiety for future appointments. I'm SO glad that I switched to Aqua Dental! I hope to take advantage of their comfort menu during my next visit, which includes things such as massage chairs, heated towels, weighted blankets. Don't be deterred by their long wait. When I submitted my request last month to become a new client, my appointment couldn't be scheduled until August 2023(!!). Luckily I was able to snag a cancellation, and got appointments last week instead.

Great customer service! Outstanding doctors! Dr. Huda & Dr…read more Sindy are absolutely amazing and so professional.

It was a lucky day for me when I found Dr. Wakter and his wonderful  staff. Until that point, going…read moreto a dental appointment was mostly a dreaded event. Dr. Wakter has rescued me on several painful occasions.  On one case, his immediate intervention allowed me to proceed with urgent cancer surgery a few days later. Krystal and Candice make everyone feel genuinely welcome. They prepare and submit all the forms for quick insurance claims. They even check in at home,  after extensive dental proceedures, to make sure I'm ok.  Awwww. Candice helps patients by showing relaxing animal videos to distract while getting frozen or when she is taking XRays. Brenda makes getting your teeth cleaned a happy event.  I've never had more fun being "picked on" and always leave with shiny white teeth. If you are in the market for a new dentist, I highly recommend Dr. Wakter and his amazing staff.  You won't regret it.

After trying out a few different dentists in the Ottawa area Dr. Wakters office has been a great…read morefit for me. My appointments are always on time and I leave with a fresh clean smile each time. Krystal's great personality at the front makes it very easy to feel welcomed and you always know when your next appointment is, with a friendly reminder when its coming up. She is very good at remembering who you are and gives a nice friendly feel to the office. Dr. Wakter's office gives great service from the moment you walk in to the moment you leave. Thanks!

I have known Dr.Rattray for 10 years.. I would have to say he is one of the best Dentists I have…read moreever been to. He is so friendly when you meet him, he makes your appointments very comforting and you never feel insecure. His work is incredible! Very smooth hands and great workmanship. I would highly recommend him if you're in the market for looking for a new long term Dentist!

When we first moved to Ottawa, the las thing on our list (if indeed it was even on our list) of…read moreplaces we were looking for was a family dentist. Then, my daughter started losing teeth faster than the goon on your local hockey team. She also started experiencing pain in her gums. So, we asked around and were told by local parents about Dr. Kevin Rattray. Sure, there are lots of dentists in Ottawa. But, were any taking new patients? Luckily, Dr. Rattray was. I was able to get an appointment right away. I took my daughter in and turns out she had an abcess. It was a complicated procedure involving taking moulds, injections, x-rays, a tooth being pulled and the insertion of a metal space-holding device. I felt a little nervous on behalf of my little seven-year-old. But, Dr. Rattray and his nurse were very good with her and helped her through the ordeal with humour and caring. I only wish they had a full-time receptionist to answer calls. Every time I call, I end up leaving a voice mail and then play phone tag trying to get back in touch with the office. Otherwise, it is a pretty good dentist office to go if you have kids.

My mother and I both come here. We are horrible patients - we experience so much fear that we avoid…read moredental procedures, so when we finally get things fixed they're painful and complicated. Now, you'd think we would prefer the hand-holding type of dentist in this situation, and in the past that's what we've sought. Well, that hasn't always worked out. Now that we've both had some terrible issues (including problems caused by previous dentists) fixed by Dr Polonsky we both agree she's a godsend. Dr Polonsky is honest and direct without being patronising or judgmental. She is 100% focused on her work, and I trust her - which has resulted in my mother and I becoming so much more confident in addressing dental issues. Dr Polonsky is sympathetic and understanding, but when it's time to get the work done she's focused on getting things done right. Her assistant (Mimi) takes care of the bedside manner/comforting part of the treatment which works GREAT. So far, this clinic has provided me with the only dental experience I've ever had that wasn't followed by complications.

From the owner: At the Alta Vista Dental Centre in Ottawa, we think you will appreciate the warm and friendly…read moremanner in which we treat patients. Our commitment is to apply our dental knowledge and skills in a caring and gentle way, so you can feel at ease as we help you attain the smile you desire. Through excellent preventive, restorative, laser restorative and cosmetic dentistry PLUS technologies that make dental visits more pleasant than before. We work with you to achieve a smile that can maximize your personal health and appearance, and raise your self-esteem. We're also a kid-friendly office, and we want you to know that we enjoy patients of all ages!

Panorama Dental Care was quite frankly the best experience I've had at a dentist. Ever. Service was…read moreexceptional. Everyone super patient & super friendly. Attention to detail was meticulous. The design & atmosphere of the office is incredible. I Very highly recommended!

From the owner: Gentle treatments and friendly dentists. We are always welcoming new patients. Come see our…read morebeautiful clinic and learn more about our personalized, no-pressure approach to dentistry.

A filling fell she did fell, and because it was installed about a year ago, my insurance won't pay…read moreto have the same tooth repaired again. Usually, dentists guarantee their work for at least 2 years. However, the dentist tells me she will not see me as I'm an "inactive" patient, given that my appointment was cancelled due to COVID and the fact that when I tried to have an appointment, they could not see my for 4 months. Very disappointed Very nice and clean clinic thought.

My little cousin had an emergency and her regular dentist had just retired. This office was great…read moreat promptly returning our call, scheduling an appointment the next day, seeing my cousin and providing much needed emergency treatment. Was very impressed by how quickly they were able to make room in their schedule to accommodate our request. My cousin who is anxious about dental treatment was treated calmly and in a way to minimize her fears. Highly recommended.

I went there for a wisdom teeth removal. It went well but the dentist drilled into the side of my…read moremouth by accident leaving a canker sore. It has been almost a year and it has not gone away. When going back to visit, I was referred to an oral surgeon but the centre did not want to pay for it as they had "just given me a free consultation". Well that consultation was only to investigate the complications of their surgery; a proper response would have been to pay for the repairs. Bottom line: complications happen, but good businesses take responsibility for them.

Went there with my three year old and everything went well, hygienist Joanne was amazing to make us…read moreboth feel very comfortable

Saw me very quickly when I developed severe pain. Was greeted, filled out some forms, and was seen…read morenearly immediately. Dr. Jessica and Michelle extracted a molar while keeping me comfortable. Definitely would recommend them.

Excellent patient care and service standards! One stop dental services. I highly recommend this…read moredental center based on my experience