Bought a used Toyota Prius which turns out to be a great car. The whole process was smooth and…read morecompleted within 2 hours.

As an out-of-town buyer, I was skeptical about making such a large purchase (~$80K) without seeing…read morethe vehicle in person. However, George and his business partner Julia completely eased my concerns, even answering my late-night questions. George walked me through every step of the process and did several virtual showings, being very honest--even pointing out tiny interior scratches most people wouldn't bother mentioning. I really appreciated their sales approach--never pushy, just focused on making the whole experience pleasant. I had originally planned to fly in and pick up the car, but due to the cost, I decided to have it shipped. George and his team went the extra mile, coordinating with the shipping company (even on weekends!) and teaching me a few money-saving tricks as an out-of-town buyer. George was extremely thorough, taking tons of photos as the car was loaded onto the delivery truck to ensure no damage. The car arrived exactly as described, and I couldn't be happier. Thank you, George and Julia, for making this such a fantastic buying experience--I'm absolutely loving my new car! I'd definitely purchase from SV Auto Sales again when the opportunity arises. Derek

I've taken our Honda Accord and Toyota Tundra there over the years. Got my Tundra to almost 400k…read moremiles. Recently took my Accord there with almost 250k miles but alas the repair would have been more than the value of my car. They've always treated me well and fully explained any problems. Even when I price-shopped their estimates, I stayed with them because of their great service.

When we first moved to Folsom, I dreaded having to find a new mechanic…read more Shannon Family Auto has been a trustworthy, honest, efficient, and consistent auto shop for my Honda Civic. I've been a loyal customer since 2021 and I know I'm in solid hands!

Dimetri and I go Way Back like 20+ Years but let me tell u a secret . He sold me a Pebble Beach…read moreedition Lexus es 350 think it was a 2010 , his slogan says "wholesale to the public" . He is not lying and he didn't ask me to post this , this is real . So I totaled the Lexus on accident and my auto insurance had to cash me out for the whip cause I bought gap insurance cause I had a couple grand negative equity from my last loan but anyways they gave me $5 grand more then I paid for the car because I bought it wholesale from My Boy not knowing . I seen Blue Book he showed me but I thought it was all a bunch of Smokey mirrors . No Joke ! he really Does Wholesale to the Public, on GOD!! If I'm lie'n I'm die'n , and from experience another car I bought the tranny went S550 (my girls whip) out and I had to get it fixed but thank god we bought the extended service warranty from Demitri he did parts and labor On him cause of my warranty he even gave me a S 500 Benz to use for 2-3 Weeks a grey one ;-) thanks Buddy! Hope ur in buisness for many many more years and I'll keep sending anyone I know your way ! And Folks Just Remember THIS as a Buisness Owner Myself I Know This , Happy Customers Don't Usually leave reviews they buy they love and they forget to post reviews. it's ONLY the RARE BAD Experiences that Make Sure to Post a Nasty Review up Trying to Player Hate on the Next Persons Game . Facts .... -Sincerely Sergio & Gina

Small claims court was done unfortunately I did not win They…read morecheated and lied. So much negative stuff to say about them. I will appeal this matter. They think they can cheat and play with peoples money and have another thing coming when it comes to the judge, and court system. Karma.

Bought a nice truck from Dave he seems an honest guy. Gave me some chocolate too lol. I'll update…read moreif anything goes wrong.

Disappointing experience and unprofessional behavior during a simple price negotiation…read more I want to start by saying I am sure many people have had good experiences at AutoSense. Unfortunately, mine was not one of them. I left feeling disrespected and disappointed, and I am sharing this so others know what to expect. The y were very helpful at first, but things changed the moment we started discussing price. Before they ran my credit, I tried to negotiate the vehicle price a bit. When I made my first offer, the owner, I believe his name was Dave, immediately shut it down and asked if I was serious. He tossed the Blue Book value across the table and insisted the truck was worth the high end price. What surprised me even more is that the truck has been listed for over 250 days, which usually suggests there is room for discussion, especially for a vehicle with an accident reported on its history. When I pointed out the truck's issues, scratches, leaking struts, delayed gear shifts, and possible transmission and differential concerns, he dismissed them and said it was still reliable. He then raised his voice and told me I should have done my research before coming in. He also made several unnecessary remarks, including telling me that if I wanted to price cars however I wanted I should "go get my own million dollar license and sell cars," and asking why I did not just try buying something closer to home. At one point he suggested I should look at a cheaper Jeep "if I could afford it", and much more unnecessary things said before I walked away. I was not trying to lowball anyone. I simply did not want to spend over $10,000 on a truck with those issues and a reported accident. I was prepared to talk financing and even increase my down payment if the conversation had stayed professional. I understand people have bad days, but there is no reason to treat a customer this way. Reviews like this are meant to help other buyers understand what kind of experience they might have before making the trip. If you are planning to shop here, I sincerely hope you are treated better than I was. Be cautious if you are considering the 2013 black Nissan Frontier currently listed at AutoSense. Buyer tip: Always test drive thoroughly and consider having any used vehicle inspected by a mechanic before committing to a purchase. If AutoSense would like to respond or clarify what happened, I would welcome their explanation.

Bought a GMC Sierra in July, nothing but problems. Lots of repairs after purchasing. Truck was…read moremissing random trim pieces, spare tire, and had mechanical issues that developed weeks after purchasing. No response from the seller, Bruce. Total scumbag. Do not buy from this guy.

Advertised on Craigslist as a private sale. Car had a cracked head and I basically ended up…read morethrowing it away.

I purchased a 2013 BMW X5 from the folsom location. The vehicle was priced well after a long search…read moreof similar vehicles in the area and when I arrived on the lot, the salesmen were very friendly and had absolutely no pressure in their presentation. Simply asked if I needed any assistance and offered me the keys to test drive with ease. The purchase process was very simple and after making the decision to go ahead with the purchase, I was out the door within 15 minutes with the keys in hand. Within a week of purchase, I drove the vehicle 700 miles to Phoenix and while I was there, I had a BMW shop perform a full inspection on the car. It passed with no significant issues beyond normal wear and tear. The only issue that I have had in the 2 or 3 months since purchase was the check engine light came on for a pump that pressure checks the fuel tank to verify no leaks. A simple fix. With any used car lot that is not a major car company lot, you take risks with your purchase, but I was pleased with my interaction with the sales representatives and with the purchase. I believe I got a lot of value in my purchase.

Great at selling :) Bad on keeping promises at time of sale…read more. :( When I got my Ford Sport Trac I told them there was a noise coming from breaks , I also told them sounds like they will run out pretty soon . Seller made a note and compromised to replace of that was the problem of the noise . I came to the shop , ( brakes are at 3mm already, point where it's recommended to replace ) still safe to drive but it's already recommended to replace . They simply didn't want to replace since noises are normal on all cars ( that's their excuse ) I got my car with the promise of a break replace if that was the motive of the noise . It was and to the point of being replaced Few words make sure you detail everything you get at the point of sale . I drove 2 times for this 4 hrs ( back and forth) just to get a No from something promised .

My family grew last year and we are now proud mini van (Honda Odyssey) owners…read more My husband did a lot of research prior to purchasing and we visited numerous dealerships before making our decision. We ended up purchasing our vehicle at Folsom Lake Honda because of two main reasons: 1. We got a great deal on the exact van we were looking for. 2. We did not feel pressured to purchase and we didn't feel like a shadow was following us everywhere when we were browsing the cars. A year later, we are still very happy with the dealership. It is easy to schedule an appointment for service online or over the phone and the service advisors and technicians are great. I recently worked with Rich D (service advisor) and Vasily (technician) who were both very friendly, knowledgeable, and great at communicating with me throughout the service , even at 8 in the morning! I usually opt to sit at the dealership to wait for my car. The dealership is very clean with lots of places to sit. They also offer lots of snacks, coffee, tea, hot chocolate while you wait.

My review is for the service department only…read more The Express Service facility is great. Regular maintenance gets done fast and never any problems. I get all my regular maintenance done here. The main service department though, is a different story. I've been there twice and been disappointed twice. I got roof rack rails instaleld there, and they later started leaking and now my car leaks every time it rains. I had a brake problem and they simply couldn't find it. The problem was that after hard braking, the pedal became spongy and required pumping. They said they couldn't replicate it, which means they didn't try hard braking on the empty street next to the dealer. Oil changes and tire rotations, they're great. Five stars for the Express Service. Anything more I go somewhere else. 1-2 stars.

What an incredible experience I had at this place! Mike and his brother Fadi are the best- honest,…read morekind, informative and super helpful! They answered all my many questions and were completely transparent about vehicle information. I visited to check out a car that I found online and was given wonderful service which included a very fair valuation of my trade-in. So excited to now have a great car at a reasonable price- this is an excellent place to find top-notch service and great vehicles!

Bought a car still trying to register it. Total rip offs just some luckier then others to not get…read morehosed. Stay far away.

They were okay. They weren't really forthcoming on when their sale was ending. They also kind of…read moredismissed me when I didn't really enjoy the car I demoed. I don't know if they just assumed I wasn't a potential buyer after that or if the salesperson and I didn't gel. Regardless it was a not pleasant but not terrible experience.

I am just coming here to say if you're buying a vehicle from any of these locations be it new or…read moreused, when you're offered to purchase a warranty, do not purchase the warranty from Century Automotive Service . When it comes time for service, they do not honor certain repairs, although it is stated in the warranty itself. We have a leak in our air conditioner and I guess the leak is not large enough, so they will not cover it and we have to pay $700 out-of-pocket for it. This is after paying $6000 for this warranty.

Don has helped several of my friends find new cars, so I decided to give him a try…read more My wife wanted a 2018 Ford Fusion Hybrid Platinum, with specific color exterior and interior. Don found the perfect car, and saved us a HUGE amount of money! We are delighted with the car and will certainly recommend Don to all of our friends.

this review is by far wayyyy overdue.... i purchased my car from mr. don jamison april of 08... the…read morecar i got was a white 350z and i love it... pricing was just right and there were no haggling or pressure to buy... if anyone is in the market for a car then you should give don a call.. he can search for vehicles for you and give u a great deal like he did for me!! thanks don!! one more thing... his wife is a travel agent and her office was right next door to his.. so if anyones looking for a travel agent.. you know where to go!! 5 stars for great deal and service!!