Really 3.5, but it was not good enough in my opinion to warrant going to 4. First, the place is like a long and expansive hall, with nothing really breaking up the space. It felt like being in a big dining hall at school. I would have appreciated a little more intimate atmosphere for an Italian restaurant. I seemed to have no waiter/waitress initially, as the hostess (I believe) seated me then came back to start taking my order. A little later a waiter came and served me the rest of the evening. I had asked the first person whether the pasta or pizzas were the way to go, and she indicated they were both good. I decided to go with a pizza, and there was a choice for a make-your-own pizza. I really love prawn or shrimp on a pizza, and although this was not a listed ingredient (for the make-your-own) it was on one of the specialty pizzas and they said they could do it (also with tomato sauce, mozzarella, and rocket). The waiter did say that it would be "small prawns." I also ordered the meatball appetizer. It took a pretty long time to get the appetizer, and when it came I was disappointed in the meatballs. They were super dry, and so the flavor was really only from the sauce. It came with a couple of slices of toasted bread that were also pretty plain. There was no bread with butter or oil for the table, although there were some appetizer options with focaccia. After a disappointing appetizer the pizza came. The pizza was cooked well, and there was definitely more flavor in the pizza. I was, however disappointed with the prawns. I do realize that in the UK the word prawn has a meaning different from how we use it in the US, and the waiter had said "small prawns", but these were definitely 61-70 - almost the smallest size available, and regarded as extra small in anyone's definition of prawns or shrimp. I cannot imagine that the same product is used in the pasta dish with prawns. It may seem picky, but for me the extra small variety they used just lacks the same flavor of a larger size. Together with the super dry meatballs, slightly confused service, slow timing, and lack of atmosphere, it pushed my experience into the 3 star zone. read more