Amazing! Service was impeccable. I had a appointment this morning and was in and out less than an…read morehour. They were ready for me and did an excellent job addressing my tire issue. I was sure that no matter what the issue was... Because they were a tire store they were going to recommend I try and upsell tires. They did not. They simply fixed my issue when I was on my way! ... but when I do need tires, I will be back! I would highly recommend anybody looking for high-quality and great customer service.

I had a flat tire on my mom mobile and needed all four tires changed anyway so I made an…read moreappointment for the next day and had the car towed to them. Instead of hearing back from them the next day as anticipated, I heard back from them the same day, a full 24 hours early, saying the car was done, they saw my car seats and realized I likely needed my car badly, and so they prioritized it. The cost was well within budget and the customer service was above and beyond.

I have gotten inspections here many times, and have spent probably thousands here on gas, as I live…read morevery close and have never had an issue, but the complaints I am reading on here must have been with the SAME man that I had a negative experience with today. He was extremely rude, dismissive, told me I was being impossible and to get out when I told him that he could have said things friendlier. He should definitely not be the face of unless you want to lose many customers. I am not the type of person to complain unless an experience that I had made me feel really upset, and unfortunately, that was today. He was out of line and rude from start to finish, and I will not be back..

My experience at this location was so atrocious, I thought I'd check their reviews. Add me to the…read morelist of those that do not recommend giving them your business. Approached them politely with a car related question and got an unbelievably rude response from staff. Were it not the case that they are supposed to be running a legitimate business, their hostility towards their paying customers would be comical.

Everyone was very nice to deal with , and Kevin who cashed me out, was the best! I'll return to…read morethat location.

Was greeted extremely rudely. The lack of communication in today's world is crazy..... I would…read morenever go back. AirPods in when communicating with customers, no thanks.

Great customer service and tire work on my Mini Cooper! My tires were ordered and installed…read moreperfectly!

Great service. I had issue with 4pm on my F150. They diagnosed and repair problem. Gave me a deal…read moreon the price . They went the extra mile .

All good with this shop. I've bought tires for all my family's vehicles here for the last 10 years…read more Pricing, customer service and small business vibe are what keeps me coming back. Front office staff and owner are courteous and accommodating when I call. Plus their Continental/General tires are first rate. Highly recommend.

We were on vacation in Hyannis when we had a tire on our Cayenne start losing air quickly. I called…read moreMid-Cape Tire & Auto Service Center, they got me in the same morning, repaired the tire (had a screw in the tire) and had me on my way in less than one hour. The price was great, exactly what I would have spent back home in Indiana. Thank you so much for saving our vacation.

I just called to get a price on an oil change for my 2023 Nissan rogue and the guy hung up on me…read morenot once but twice.

After the oil change, They did not place the o-ring grommet on the oil pan plug as I explained…read moreseveral times and the oil leaked out in the hotel parking lot overnight. Luckily I keep tools handy and was able to repair it myself and complete the journey home.

I've heard good things about North Street Auto from friends and needed a tire repair last week…read morewhile working in Hyannis. The tire repair was fast, and at a fair price. My positive review was based, while waiting for my tire, on how the mechanics cranked out repairs and interacted with customers professionally. Kind of rare these days.

Last Saturday, my husband, daughter and I were on the Cape for the day when we experienced a…read morepunctured tire on our car. It being a Saturday around 6PM, we quickly googled tire patching in the area and found this garage did repairs, and was supposed to be open until 9PM, which was great. When we arrived and approached the gentleman who was sitting in the station was on his cell phone. He asked how we were, my husband replied "not great" and proceeded to tell him of the situation. The response was "we have no mechanic". Ok, can you please call someone to help? (this is a local garage and I assume local employees, but I could be wrong). "No". Is there anyone open or in the area that can help? "630 on a Saturday, no." The problem was we have to drive 120 miles home on a donut, with our child in the car. Fine, we can make this work. My husband and I both know how to change a tire, and proceeded to empty the contents of the trunk onto the parking lot and changed the tire. 30 minutes later, my husband finished the change, asked me to take our daughter to the bathroom and then he wanted to clean up himself. I went back to the office and it was closed. It was supposed to be open till 9 but the man was gone. He never came up to us to offer to help or to call a tow, see how we were, if we needed anything. He just closed the shop, seeing a family working on a car in his parking lot and left without saying anything. Granted, it's not an unsafe neighborhood or anything, and we were handling the situation as best we could, but common courtesy would at least make someone check up before you left, especially a family with a young kid far from home. The other reviews that state great customer care must not have dealt with this man. He was more concerned with his phone than helping customers. We expected better of a locally owned business. No care what our situation was, no offer of help, nothing. I hope no one else ends up in a situation like that. We had some difficulty making it home, but luckily, we made it back safely.

I have a 88 mustang that I had a new muffler installed in 1995 at Midas Hyannis. This year, 2025, I…read morebrought it in for warranty and they honored same without any problems whatsoever. They could not of been more helpful and did find a 37 yr old muffler to keep car integrity. Recommend them without hesitation.

I brought my daughter's car in to repair/replace brakes, and to get an estimate on work that needs…read moreto be done. They took all the wheels off the car, - as expected, and then replaced brakes and rotors on the rear. Six days later, her front wheel falls off while she's driving home from school! We had the car towed back to Midas to repair the damage - and - guess what - they put on a front and say "it must be vandalism. Our guys don't make mistakes." The kid literally could have died from this error, and rather than make it right, which is all we asked for -they blame non-existent vandals. Our home security cameras show nothing odd in the yard except possum and raccoons, no people. Having a brake shop in town that lacks accountability is dangerous

I am so thankful for Excel Gas Auto Repair. My back brakes went at the beginning of my vacation on…read morethe Cape. They took my car and had it fixed within a couple of hours and the pricing was completely fair! The person I was dealing with was exceptionally polite and understanding of my situation trying to get my car from Dennis to Falmouth which took longer than anticipated. I appreciate the support they gave me and getting my car back on the! 1000% recommend!

It's so nice to just pull up and have an attendant pump your gas! But the best part about Excel…read moreAuto Repair on E Falmouth Hwy is when I bring my car in for an Inspection sticker. The service, professionalism, friendliness and efficiency is off the charts great! Went yesterday for my sticker, filled up with gas then drove off a very happy camper Sincerely, Jenny D

Devion Is honest trustworthy.Also a very good mechanic. I have used him several times, I've never…read morebeen disappointed. He is prompt and gets the job done every time. I would highly recommend his services.. Tom C

He came in on a Sunday to unlocked the steering wheel by replacing the ignition lock…read more Next day my husband drove the car which overheated and steering was all over the place. It's an old 2000 jeep with 233000 miles. He came back and bled out the coolant system that was empty, replaced a valve cover. Then worked on the steering system and said it had to be aligned. I had doubts because the vehicle was unsteerable. He waved the the charges on that. I felt bad for that but took a last ditch chance on getting the alignment done. The diagnosis said they can't even believe he did the work due to as lol the rust under the vehicle and deemed that that the vehicle is no longer safe to drive. There is an other issue which does not Devion's work.