Yanni came within an hour of me contacting him, and resolved our issue quickly. Highly recommend!read more

Top-notch installation of HVAC. The crew was professional and knowledgable and quite thorough. They…read moreadjusted the system exactly and ensured that there was proper circulation of air in our whole office. The discomfort between the two is incredible!

My AC unit completely stopped working last night and I called the owner, Tom, at 8pm and he…read moreactually answered. He was able to come out the very next day and fix the problem. What really stood out was how detailed and honest Tom was about the work. He explained everything clearly, didn't try to upsell me on anything unnecessary, and made sure I understood exactly what was done. I believe Tom is the kind of person you can genuinely trust. I'll definitely be reaching out to him for any future HVAC needs. If you're looking for someone reliable who actually cares about doing the job right, call this company!

Very rarely do you get support from an HVAC company that results in looking forward to potential…read morefuture projects, but Tom (owner of Universal) did just that and provided amazing service today. I own lots of properties and have had my share of hvac issues as an owner and landlord. Tom came to my house, went above and beyond checking everything on both of my systems (when he didn't need to), diagnosed the issue with my upstairs system, actually fixed things fully right then and there, and then charged me a very reasonable service cost. If you have any HVAC issues in Philly and don't want to be ripped off or misled, you should call Tom!

My girlfriend's heater stopped working, so she called this company. They told her the required…read moreparts were "rare" and recommended replacing the entire system for $8,000+, citing the age of the unit. When she declined, they suddenly "found" the part and quoted $1,800, then took a deposit. A quick search showed the OEM part is widely available for around $150, and the job typically takes 1-2 hours. Charging $1,800 for that kind of work is hard to justify. To their credit, when I called and requested a refund of the deposit, they returned it without issue (hence the 2 stars). That said, the initial sales approach was misleading and predatory. For context, another company has since quoted $460 for the same repair.

Very responsive service and "diagnosed" a defective blower motor that was "one of the most…read moreexpensive motors I've seen" and "don't know if I can get one" immediately went into "upsell a new furnace mode" and was assured it was a "competitive price" Big mistake should have immediately called two other companies for quote. Installation was flawless, but the price was exorbitant at $8300. $6-6500 would have been a fair price for a $3400 heater marked up 1.5X and a 6-8 hours of labor at more than $200/hr labor. Met with owner and he justified the price mostly due to "knowing his costs", generous salaries for his employees, enormous overhead, advertising and a "small profit margin" Lesson learned. When the technician goes into upsell mode and tells you they are offering a competitive price, don't believe them. Get three quotes. Also, they remove any negative reviews and want you to not post anything detrimental on social media.

The conversation just breaking it down to me of what work it needs to be done. I just have return…read moreducks downstairs. He told me I need to have return ducks upstairs. He just talked to me and I was very very satisfied and and he was very personable about it. So yes I will recommend this company

Cook's Heating and Cooling - exceptional service from a dynamic duo…read more There is something special about a family-run operation where the knowledge is passed down and the reputation really matters. It's clear the son is learning from the best, and the father has a wealth of experience that is hard to find these days. I recently had a new AO Smith water heater installed, and I couldn't be happier with the experience. This father-son team is the real deal. From the moment they arrived, it was clear they take immense pride in their work. They were punctual, protected my floors, and took the time to explain the features of the AO Smith unit. They were polite, fair on price, and clearly know their stuff. The installation itself is incredibly clean--the piping is level, the solder joints are perfect, and they left the utility room cleaner than they found it. If you want the job done right the first time, hire these men.

Quality work. Knowledgeable and definitely recommendable. We were able to get a quick appointment…read morethat worked with our schedule. We will be definitely be using this company again. We were having some troubles with our radiators and the problem has been solved and at a value that we could afford.

Check boiler. Excellent service and great quality. Well worth the visit. He was very informative…read morewith respect of the care for the boiler.

Arrived on time, were courteous and friendly and were very thorough with diagnostic testing and…read moretroubleshooting of my heat pump issue. Discovered problem was something simple and was fixed without any additional cost. Would highly recommend and will use them again.

Sold us on a family company. Showed up day of install with larger unit, placed outside unit…read moredirectly next to back door. Which my husband did not want, Anthony wouldn't move it. Was in a "got your money let's get this done quick job" kinda mood. Didn't connect part of unit (return) had to come back and take apart to fix only bc we noticed. Placed larger unit that we did not pick so close to powder room door you can only open door half way to get it, he did not care. If we got the unit that we agreed on it wouldn't be so giant in the space. Thermostat has been wacky since February. He told us needs to be replaced. Texted Anthony every week for over a month no response. We've been ghosted. Horrible experience basically our warranty is void bc we can't even get an answer from them. 1000% would not recommend.

I had a problem with my HVAC which resulted into a leak through the condensation pipe. I observed a…read moreweird sound when the machine was running which i tried to explain to Harry over the call. He is such an amazingly talented guy that within the first 5 mins of the call, he suggested what might be causing it. The answer was motor was creating Negative pressure on which was sucking the air back from the pipe. When I explained the issue to Harry, imagine it coming from non-technical guy which he listened so patiently and after understanding, he explained the resolution in a very calm way. I hired Harry immediately for the job. He was punctual and arrived on time. Did a very clean job, his charged was very economical. I am so glad to have met Harry and he is going to be my goto guy for any issues in future. I 1000% recommend folks to hire him for the job. You won't be disappointed.

Harry was very thorough in his preparation and installation of my split system, more than other…read morevendors I had come out and take a look. He was very responsive and when I had an issue with my main AC system weeks later, he made the time to come and fix it. Highly recommended!

My 18 year old HVAC needed to be replace. Flourtown Heating and Cooling gave me a good price and…read moreexcellent installation services. If you need to replace your HVAC, I highly recommend this company.

Just a huge shout-out to Flourtown HVAC. We came home from some errands at 12:40 today, and the…read moreA/C wouldn't turn on. Called them immediately. Someone came out, fixed the problem (dead capacitor), and was gone by 2:15. And now our house is cool. The price was incredibly reasonable, too (especially because it was an emergency call on a Saturday). These guys really are the best. We've used them for all our heating and cooling needs for years. Best company and best technicians - friendly, professional and responsive.

Jordan came out this morning. Wonderful work . He explained what I needed and did the work in a…read moreshort amount of time. Very pleasant and knowledgeable thank you for the superb care!

Good afternoon, Yesterday, Wednesday, May 13th, Will…read moreSchrier came to my house to change a light switch for a stair light. I was very pleased with Will's work. He explained the problem clearly and performed the necessary work very efficiently. He also checked my electrical panel and explained very clearly that the panel should at some point should be replaced and brought up to code. He provided me with an estimate for the work, which I plan to schedule in the coming weeks. Will was very courteous and personable. I couldn't be happier with the whole experience. James Schlatter.