Needed a cowboy hat. Showed up here to find that the hats are "made to order"…read more I was in need of a cowboy hat that day. He was very generous and steered me to one of his competitors. I got what I needed at the place he suggested which made me want to come in for a fitting. Thank you sir for your assistance. A truly smart way to do business

Excellent service and communication Unique location with a…read morelot of historical headpieces. I highly recommend this family owned and operated business

Great salesmanship and the guy who helped my dad was very honest and great with attention to…read moredetail. This is where you get a quality hat.

Claudia the saleswoman must have spent well over an hour helping me try on different hats,…read moredifferent styles, and is a pure joy to work with if you're in the market for a hat! I'm quite hat-ignorant but she took me through the different styles, colors, shapes, etc. and went so far to inquire what occasion I will be wearing the hat and about my wardrobe all designed to match me with the best possible hat, which she did - a grey felt bolero by Fernandez Roche of Spain and I love it! Claudia is extremely knowledgeable, fun, and very creative when it comes to assisting her customers and she's REALLY into her job! It was a great experience and I'd definitely go back...

Very happy with the Mayser Panama hat i bought there - it was more expensive than any hat I've ever…read moreowned, and I receive compliments on it all the time - absolutely worth it. It's developed a small hole in the crown - what are my repair options?

Excellent and extensive selection of hats, multiple styles and colors to choose from with helpful…read moreattendant that helps one select. I picked up a Kangol flat cap at a reasonable price. Thank you!

Great place to find colors washes & styles you actually want to wear as well as in stock!…read moreThe owner Soon is great guy as well. Looking forward to getting more from his shop.

Been going to this shop for years now. First for their hats & then when they started doing…read moreembroidery I knew they were gonna do great with it. Since then, have been going to them regularly & exclusively. They were able to get things done for me in a pinch, during tight deadlines, with ease & always so accommodating. Not to mention really nice & professional. Go support them!

Fair prices. Nice selection. Friendly service…read more I found this place on yelp and decided to drop in quickly. Thought I only needed 5-10'items but I left with 30+ Baseball caps / trucker hats / Snap Backs / Flex Fit caps. Comes in adult and kids sizes and in many colors and quality levels. It's about $2.50-5.50 a cap. I was a bit disappointed that they did not have the L/XL adult sizes in stock. Straw beach hats. Nice selection of men and women's straw hats. Prices range from $3.50-5.00 each. All prices are "wholesale" prices so vendor licenses aren't needed here. I would go back!

A great selection of hats and caps The prices are very…read morereasonable The salesman is always willing to help. I find street parking easier during the week. Weekends are more difficult but not impossible.

Great variety of caps I hadn't seen anywhere before!! Found a great Shohei Ohtani-LA Dodgers cap I…read morenever seen anywhere before!! FYI. The store is in the heart of Infamous Melrose Blvd.. So you have a blast shopping at the other great shops near by..

The hats are nice but takes too long to ship, and customer service is absolutely terrible. You…read morecan't speak to anyone in person it's all over e-mail, and they will not help you at all. I had an issue with a hat and didn't realize I could return the hat until the last day, I reached out and sent them an e-mail, but they didn't send me a link until 3 days later. By the time I was able to start the process, their portal said it was past the time allowed, and I can't exchange the hat in question. When I tried to contact them, they just kept telling me it's past the time allowed and there's nothing they will do. The problem is I initially contacted them on the 17th of January, and their system said I couldn't exchange the hat because they didn't send me the portal until after the 17th. Unless they make this right I'll never shop with them again.

I haven't driven to the shop in person so I can only comment on my experience via online service…read more Their website is straightforward to use and have accurate photos of products. The items are excellent quality and priced fairly. We are repeat customers. Highly recommend to others.

Huge collection of hats, so many more they have available to choose from on a computer. Nice people…read moreworking

Keith was super helpful and patient as I tried to decide on a board. He was really fun to talk to…read moreand pulled out so many options for me. I walked out pretty happy with what I got. This is a great spot that supports Asian skaters.

They double charged the first time and then charged the normal amount again but never refunded the…read moreaccidental double charge. They only said they'd give store credits

Owner is very kind and knowledgeable! Very passionate about her craft and even gave us a tour and…read morehistory of the place. Great experience. Make sure you call and book appt beforehand! Going in with an open mind is best.

One of the last surviving small businesses in dtla serving not just the millinery business, or the…read moremillinery obsessed, but also anyone who loves the beauty, quality and uniqueness of vintage hatmaking components. Irene, the owner, is as much a treasure as the fabulous items lining the shelves. Support small business, make yourself something amazing, and get a glimpse of what Los Angeles downtown was like not too many years ago. Call first and make an appointment, Irene is flexible with time.

Quick stretch on my Dad's cowboy hat was done for a fair price. Easy parking in front of the store…read morejust off Main Street.

Meh... When you walk into a hat store and ask for a Borsalino in size 58 and their response is "Is…read morethat a small, medium, or large" maybe you should just walk away. A seller of hats should know that a 58 is a hat size, a more accurate hat size, and be able to discuss what hats they have available in said size.