I purchased some tires this week for our Mercedes 2022 GLE350 SUV. I was very impressed with the…read moreservice, cleanliness and the entire operation at the Discount Tire store on Laskin Road in Virginia Beach. Today I went back and got some tires for my wife's Mercedes 350 GLK. When we arrived at the store there was a problem with the Command Display on my wife's SUV. The radio, telephone and Navigation screen was dark and did not work. Dee Riser who is an Assistant Manager at the store came out to check out the car and my wife told Dee about the problem we were having with the Command system. Dee went on YouTube and found where the fuse was for the system. Found the fuse and cleaned it off and replaced it and the system then worked fine. No charge and I am sure if we had taken to the Mercedes Dealer they would have charged us an arm and a leg for a fix to the system. Obviously Discount Tire has a great training system and culture. Guys like Dee are very hard to find in 2023. This outfit is so far ahead of the other local tire stores I have visited. I will tell all my friends to give Discount Tire a try. Thanks again Dee... John L Woods Virginia Beach, Va

Called Got quoted 115.35 out the door and they are ready…read morefor me now . I show up not even 5 minutes after we spoke . Waited 30 mins no biggie . Was shown the most expensive tires first . told I need 2 new tires ,(no I don't ) Was told I need new lug nuts usually 50$ but he will give me a "deal" 30$ I pass . I pay 115 for just one tire . They call me as I'm waiting . You need new lug nuts because they are getting stuck in the drill 50$ . Thought y'all said 30$ . No thanks . Figure it out and stop trying to upsell me . Use a hammer my guy .. This place is crooked and upsells everything

What went well? Everything! Another great visit to Discount Tire. I had the tires rotated and…read morebalanced on my wife's 2020 Toyota Corolla. I just showed up without an appointment. I waited about 45 minutes. Those young men do their job well, and work hard. I'd like to point out Jessie. Jessie has an outstanding working performance and great personally. All the technicians and counter personnel are always professional. Thank you again Discount Tire on 1600 General Booth Blvd in Virginia Beach

I stopped by my nearby Discount Tire on a Thursday around 1:30pm because my Tire Pressure light was…read moreon. When you pull in, there's an "Air Check" area near the service stations where you can park to have your tires checked without getting out of your car. As soon as I arrived, there wasn't anyone in line so I was hoping it would be a quick service. While I waited, one of the staff came over to the car to let me know that they would be able to service me in a moment. After waiting about 15 mins, I called the store to let them know I was waiting and was told that they were short staffed that day, which was the reason for the delay. Unfortunately, I waited another 5-10 minutes before being serviced but the staff were very nice and thanked me for waiting. Even though only one tire had low pressure, he checked all of my tires, which I appreciated. I love that Discount Tire offers the free, tire pressure service. It's super convenient and it helps people like me not have to worry about putting air in their tire on their own lol! It's normally a quick service, so if your tire pressure is low, definitely stop in!

Came to these guys with an issue. They quickly figured out what was up with my car and got it taken…read morecare of for me. Recommended quite a few other things I could get done as well. A little on the higher side but definitely helpful and worth it. Easy experience and good customer service.

Brought my car in because I could see oil around the valve cover gasket. Asked them to look it over…read moreand verify. They charged me $30 to look at t and provided an a free vehicle look over on other things. They let me know that it was indeed leaking and found an additional leak. They sent me a quote and I was flabbergasted at the price. The first original leak repair was quoted for $2,700. They did find another leak that would cost me an additional $1500 to repair . Way more than I was planning. I talked to a gearhead at my work and he said absolutely do not pay that. He said they do this to women, unfortunately. I talked to two other local shops who quoted me for everything on the original repair for $800 and $1100. Those quotes were for everything 17th Street was going to do for $2,700. I hate that companies do this. The icing on the cake was that when I drove my car home, I popped the hood and they didn't even attach the cover to the motor. It was just laying cockeyed on the top. It makes me question what else they didn't reinstall after looking over my car.

Excellent service throughout. Had an emergency tire issue - valve stem on my dually went bad…read more Originally picked this place due to high reviews and one of those folks that totally agrees! Took me in 5 minutes to close to assess the problem and fixed in minutes! Wow! So grateful for having everyone at the shop attend to my truck and insisted on fixing it on the spot instead of coming back in the morning. Thank you RNR!! Wish every tire place had this kind of service.

Amazing customer service. Fast and attentive. They helped me pinpoint a tire pressure issue that…read moreanother place missed. The general manager was incredibly kind. 10/10 great business.

This location has been awesome. They're so friendly as soon as you walk in the door. They're…read morepersonable and it doesn't feel like you're just a customer. I had a piece of metal in my tire that I couldn't patch and they were able to replace it for free since I had bought a whole new set last year and had the insurance for them. They expressed their concerns with me using a 13 year old donut tire (oops) and it gave me the opportunity to make an informed decision to buy a new full size spare without it feeling pushy. They also worked with my budget which I am so grateful for. The wait wasn't too long but in that timeframe I watched them treat everyone who walked in that door like someone they already knew. Clayton was the gentleman who helped me and I highly recommend him and this location.

This place could have 5 stars... easily. Great service, friendly, fast, good quality, all the…read morethings. But why, why does it take 30+ mins of standing in line just to get my car key after completion. Every time it's like this. Why not have two lines?? One that says "PICK UP" Takes two seconds to see that someone just wants their keys and to hand it to them. That easy. And then, boom, 5 stars

Arrived at 8am and Ian greeted me asking what I needed - tire rotation and windshield wipers. He…read morechecked the wipers and tires and we agreed on new wipers. Two new wipers installed $16 total for my Honda Pilot. Very happy with the value and waiting room was friendly for my dog that sat in my lap. Thirty minutes and my tires were rotated and balanced and new wipers installed. Very happy with Discount Tire professional team.

This location is fantastic! On Friday I came in without an appointment with something in my tire…read moreand didn't know if it could be fixed. Jacob helped me and I was in and out in no time. This is my third visit to this location and I always leave highly satisfied. Excellent customer service.

Went through tirerack.com and purchased 4 new tires for my R56 Mini Cooper and choose these guys to…read morebe my installer. This was my first go around ordering tires online as well as my first trip to this particular location. Like most of the chain stores, they were already slammed by 9am and said they couldn't get to my vehicle until later in the afternoon. This was no big deal because I didn't need the car again until later that evening. Fast forward to 6:30pm and I found myself stuck in Hampton 2 hours later than I had originally planned. Traffic was gridlocked as always and I was really worried I wouldn't get back before the store closed. I called and they said not to worry, someone would be there. I rolled in at 7:20 and sure as I had been t

called for an inspection, lady said it would be quick since there was only 1 car in front. long…read morestory short , I lost close to 3 hours of my day. Then as I was leaving they handed me papers to "show my dad or significant other" like I'm not the one who brought the car... definitely made me feel a certain way. Also told 3 other people it would be quick and they were waiting just as long as me.

Came to get a state inspection. First come, first served. I…read morecame around 10am and was seen. By 1pm, they were done with my car. They sent a link with all of the details of what they looked at. They communicated well and broke everything down.

This used to be my go to place, but obviously they have new management. They take appointments and…read morethen they don't honor them. Regardless,you have to leave your car with them and there's no waiting room and a sign on the door saying NO WAITING. I arrived today for my 9 AM appointment and waited 10 minutes while the two technicians argued in the bay. Had to go ask twice to at least address the two customers (including me) that were waiting for them. To top it off they wanted $169 just to diagnose the problem with my trunk, when I already told them it's the power lift gate struts. From there could really only be a couple things and a full $169 diagnostic fee is ridiculous. Seems like they don't care about their customers anymore.

Bayside Tire and Auto was recommended to me by a good Friend of mine. Since then I have used them…read morefor a few repairs and State inspections. I can't say enough good things about them. Great service, fair pricing and very nice people.

David at Bayside Tire & Auto is so extremely helpful, I trust his judgment implicitly…read more When my car wouldn't start after filling up with fuel at a nearby station the attendant said it was a bad carbon filter. He said it let it sit and try again. The next morning I called David at Bayside Tire and Auto and told him the story. He asked if the warning lights had come on, which they hadn't. His instructions were to only bring it to him for replacement if the warning lights came on or it didn't eventually start. The problem was due to topping off after the pump stopped. There was a warning in my new vehicle's owner's manual to not ever do this. I highly value the honesty of Bayside Tire and Auto. Another repair center would have just replaced the carbon filter. Not David with Bayside Tire and Auto. My trust in them is high.

Friendly staff helped me right away as a walk in. Very professional and knowledgeable. Will return…read morebecause of positive vibe, even though they were busy. Thanks!

I will never take my car anywhere else. From the beginning with a phone call to dropping off my car…read morefor inspection and the info about getting new brakes but in a non pressure way. I have been places that if you don't wait in their waiting room for an inspection you fall to the back of the line. This place has a convenient night drop box also. 1st come 1st serve and you don't have to wait which made it very convenient to walk across the street to Beach Pub for breakfast. Very friendly staff and helpful and knowledgeable. Greg was awesome! Highly recommend and I will be going there from now on.