Wanted to express my thanks to everyone at TheKey in the Clemson/Salem SC area. When my mother…read moresuddenly took ill and needed 24/7 care temporarily ,I called them a bit frazzled and they put together a team very quickly. This was done on Thanksgiving week! Everyone they sent was so kind, friendly and attentive. There were household chores and doctors appointments (some that were not close) that they had to help with and did it all with smiles. Apart from a few scheduling issues, everything ran smoothly. Again, many thanks to them.

We have been using TheKey (San Jose) for 24 hour care since October 2022. Aside from a couple of…read morereliable caregivers, we have had poor quality of care exacerbating an already stressful situation. There does not appear to be a matching process or vetting. There has not been alignment between caregivers, staffing manager, and care manager causing confusion, multiple miscommunications, poor continuity of care and additional stress. Calendars (if we get an updated one) are never accurate and there does not appear to be accountability for who is responsible for what. My family has had almost no peace of mind during this difficult time and I have spent countless hours managing problems with both caregivers and Keys leadership multiple times a week. Two night caregivers have slept through multiple call button rings, two caregivers have no showed, one caregiver walked around the house all night keeping everyone awake. After asking the care manager all this week to verify coverage for this weekend, another no show tonight - Christmas weekend. These are only a few examples of problems that have occurred in a short period of time. Why not fire The Keys? Easier said than done. While my parents have me advocating for them, it's sad to think about other vulnerable elderly folks that need support and are being taken advantage of by what appears to be incompetent leadership and a poor for profit business model. For the amount of money Keys charges, service should be seamless. Do better. You are certainly not helping older adults live well in their own homes or improving their quality of lives. We know that stress and lack of sleep exacerbate medical problems. Sadly, The Keys has succeeded in accomplishing this.

The people are so happy here! Walked in to a piano playing in the background , some friendly fluffy…read moreand furry friends visiting residents, and on a big map saw everything within a close distance. From the large print library and activites, great food options, pool classes, and social clubs scheduled everything is designed to bring them together and to be happy. From my side there were lots of smart devices /support including a bed fall monitor! Very clean and everything felt new! Highly recommend checking it out!

We visited my mom for their Christmas concert and stayed in the Guest Apartment. What a treat!…read moreGreat 1 bedroom apartment that was comfortable and quite affordable. Made the visit even more special being that close to mom.

very clean, but not enough activity. Mostly everyone just sits in their rooms or in front of the…read moretv. If you have trouble eating they send them to the naughty table. I wish I would have looked around more. they have someone come in for music once a week, but that's the only activity they get.

The caregivers at Country Estates are outstanding! My mother transitioned from a memory care…read morehospital into this assisted living home. It was perfect for her. The home is safe, relaxed and spotless. The residents have their own rooms and move around the interior of the estate freely. The staff is compassionate and attentive to every need. They treat the residents like family and that really makes a difference!

By the time I reached Lorell the director at heritage village I was o frustrated so upset with…read moretaking care of a family member r. One conversation with Lorell and she made me feel at ease. She helped us place my loved one in the proper house in heritage village so she could thrive and be happy again. Lorell made the process very smooth and seamless. The staff has been nothingl short of amazing. The house is clean, the food is delicious. The staff is very attentive to the clients and family members. Heather the activities director is so great written the clients. My grandmother is back to her old vibrant self again and meeting new people making new friends it's so refreshing to see. Thank you to everyone at heritage village. They take seen to care about the clients who live there. So many activities to do as well.

My sister is getting excellent day/ night care for 2 years in her house #1…read more not 1 hygene problem or sore because Gretchen has attentive caregivers. The front office business Manager, Aria, is constantly available if we need help and aware of what's happening in our world. Thanks to all at Heritage Village for welcoming environment, daily. Cathy Jackson

Our love one resided at Peaceful & Comfort for 1 year and the care and assistance given was…read moreexceptional. We thoroughly enjoyed and appreciated the feeling of being family when we came to visit (which was often). Our love one was very happy with the attention and the care. We are thankful for being referred to Peaceful & Comfort. We put our trust in them and they are Angels/Caregivers.

I found this assisted living center with the help of a hospice nurse, who highly recommended this…read moreplace. She introduced me to Lynda, the wonderful owner, who made me feel comfortable and welcome within a few minutes of meeting her. I was able to move my mom here the same day we needed services. My mom was living in my home, and took a turn for the worse very quickly. We needed somewhere she could live and receive hospice care. Lynda had a beautiful private room that was painted yellow and was very cheerful. I can't tell you what a relief it was to turn my mom's care over to Lynda and her awesome daughter Maddie. My mom ended up loving it here. She loved the food, and the caring staff who was there for her 24 hours a day. Lynda took care of mom until the end of her life, and treated her like she was her own family. If you are looking for a loving, home-like environment, look no further. Take a tour and see for yourself!

Mayfair Eden Homes was an answered prayer for my family. The wonderful owner, Maddie, and staff,…read moreEunice, Ricky and Robert, gave my Grandmother Corleen the most excellent care until she passed on to the Lord. The residents are loved and happy! I wish I could move in;)

Very caring people and appreciate the work they do for the families. we highly recommend them to…read moreanyone who is in need of care for their loved one.

The staff there is very engaging and friendly. The residents are very pleasant and they have…read morewonderful entertainment as well.

The Red Mountain Day Club is amazing! They have such a talent engagement and wellness support team…read more I appreciate everything the team did for my family!

From the owner: Oakwood Creative Care: Innovative, local support for dementia, Parkinson's, stroke recovery & aging…read morecognitive challenges. Oakwood provides the care model that sparks JOY for aging adults and their family caregivers. This "Club" is specifically an Adult Day Care location which we call a "club" to emphasize improved cognitive engagement activities and a friendly environment that helps the individual with dementia or other age-related challenges, as well as provide respite for their family caregivers. Take a free tour of this location and talk with the director. Oakwood Creative Care is a 501(c)(3) Nonprofit Organization and Qualified Charitable Organization for the Arizona Tax Credit, QCO #20560

This review is based on the tour only. I am looking for a place for my parents in the future and…read moreLegacy was a very nice tour. They answered all my questions and they were very kind. The facilities seemed clean and well organized.

Relative lived here 2 years and was extremely happy. The caregivers are compassionate and…read moreefficient. Front desk is knowledgeable and friendly. Chelsea and Terri on nursing staff are professional and handle things logically. Cannot say enough about the way my relative and our family were treated at Legacy! Would recommend to residents and caregivers looking for a company that cares. Thank you to everyone who was involved in caring for my family member.

I have been working for Fairbrook Groves for 5 months. This place is beautiful and our residents…read morelove living here. The owners are amazing and work very hard to make Fairbrook Groves a place you want a family member living at. I plan on working here until I retire.

Fairbrook Assisted Living is run by wonderful, caring people who sincerely want the absolute best…read morefor their Residents! It's a wonderful home, well taken care and very organized. It is a positive, loving environment. I highly recommend Fairbrook for your loved one.