Robert is a great dude. After getting ridiculously high quotes to resolve some water hammer issues,…read morehe took the time to come over, assess the situation, and offer potential DIY solutions BEFORE even trying to solicit his services. After deciding that I wanted to proceed with some repairs, he gave honest and fair pricing which was too good to pass up. I am happy to say that the issue is now gone, and that I will be having him come back out for another issue that I have put off fixing due to getting outrageous quotes. You will not be disappointed and I highly recommend choosing Sewer & Drain Guys for your plumbing needs. They now have a customer for life in me, and I will cease doing business with other plumbing companies who try to upsell, overcharge, and not even give a good faith effort towards resolving the issue you initially contacted them to fix. Thank you!!!

I would highly recommend Roberto he is professional, punctual, and knowledgeable. It is rare to…read morefind such reliable service, and i truly apricate his expertise.

David M and his crew did a great job! They were confident, I'm worked very well together. I felt…read moresafe and I trusted them. It's very hard to write a check for so much money. But I felt comfortable with David and his crew being at my home.

Second time using Rooter Man for a clogged drain. Scheduling was easy, they arrived on time, and…read morethe clogged drain was fixed very quickly. Unfortunately, the experience felt quite unprofessional. The plumber didn't cover his shoes and walked upstairs on our carpet with work boots. He also complained about our drainpipe and shower design, suggesting very expensive replacements that are absolutely not necessary, especially since our bathroom was remodeled just a few years ago. Overall, he seemed very annoyed it was a quick, small job . Because of that, we won't use this service again.

Incredibly impressed with Jose and his honesty. Arrived to my business on time to fixed a problem…read morewith my toilet which was not flushing properly. Come to find out only a simple adjustment was needed, so he did not even charge me for the travel and time. He could have lied and I would not have even known. Called him a second time for another job well done...

I hired this company for what was originally a laundry room plumbing alteration. The contractor I…read moredealt with throughout was Jose Romero. The job then escalated into a slab leak repair and a whole-house repipe, and despite paying $6,950, the work was never completed. Fair warning about how this operation works: Jose comes across as a genuinely friendly, likable guy. That is exactly what makes this situation so dangerous for homeowners. The friendliness is how the requests keep coming, a couple more days, a little more money for "parts," framing the work like he's doing you a personal favor, while the total climbs and nothing gets finished or documented. The pattern throughout the job: * The timeline kept extending. I was repeatedly told they needed "a couple more days," then more money, then permits, which were never actually pulled. No permits exist for the repipe work done at my home. * The majority of the hands-on work was not even performed by Jose himself. It was done by his daughter's 22-year-old boyfriend, who Jose said he was "training," while Jose sat in his truck and only came in when he "needed" to be there. So the work I paid nearly $7,000 for was largely performed by an unlicensed trainee with minimal supervision. * I asked multiple times for an invoice, receipt, or any documentation of parts and materials purchased. Every time, I was told "I'll get it to you." To this day, I have received nothing, not one receipt, for nearly $7,000 in payments. * Communication was deliberately steered toward phone calls. Requests to handle things in writing were avoided, which I now understand kept there from being a paper trail. * Payments for "parts" were requested along the way, always framed as though the work was being done as a personal favor to me, while the costs kept climbing. The licensing issue: Before the last payment, I asked Jose Romero directly, in person, whether he was licensed. He told me yes. Only after the work stalled did the real story come out: he does not personally hold a contractor's license. He operates under a friend's license through what he calls a "sister company," and says he's still in school to get his own license. In California, a contractor's license cannot be borrowed, shared, or used by an unlicensed person regardless of any business partnership. I confirmed with the CSLB that no valid license covers the person who actually performed and collected payment for this work. The money: After the job stalled, I had multiple licensed plumbers independently inspect the work. Every one of them estimated the actual value of the labor and materials at $500-$750 total. I paid $6,950. When I asked for an accounting of where the money went, none was ever provided, because no invoices or receipts exist. I've had to borrow money from family to hire a licensed, permitted plumber to redo the work correctly. Where things stand: I have filed/am filing a formal complaint with the California Contractors State License Board and am pursuing recovery of the funds, including through small claims court if necessary. Everything stated here is documented in text messages, Zelle payment records, and written assessments from licensed plumbers. My advice to anyone considering this "company": 1. Verify the license yourself at cslb.ca.gov, don't take anyone's word for it. Check that the license belongs to the actual person doing the work. 2. Get every quote, change, and payment in writing. Refuse to do business by phone call only. 3. Never pay more than California's legal down payment limit (10% or $1,000, whichever is less) before work

I was very pleased with the service we received from VIP Sewer & Drain. WE had a significant…read moreblockage and after various testing we decided to have them tunnel under the house. They were able to locate the blockage and repair the broken drain pipe. Sean, Axel, and staff kept us informed as to what was happening and what the next steps would be. The job took 5 1/2 days and we are very satisfied with the results. The cost seemed fair for the labor intensive job that was done. We highly recommend them.

I initially thought I was dealing with a simple blockage because of some strange noises coming from…read morethe toilet, but it turned out to be a much bigger issue. The inside of the piping was corroded and needed to be repaired. From the moment Sean and his team came out, they were professional, honest, and easy to work with. They took the time to explain exactly what was happening and even used a camera to show me the condition of the pipes, which made everything very clear. There was no vague explanations, just straightforward information and transparency. Sean was wonderful throughout the entire process. He kept me informed every step of the way and made sure everything was handled properly. Jorge and his teammate came out to resurface the pipe, and another technician completed the epoxy lining. They later sent me a video of the finished work, and the difference was night and day. It was a significant investment, but it was absolutely necessary, and I'm glad I chose this company. They also stand behind their work with a 10-year warranty on the epoxy and a 2-year warranty if anything gets stuck, which gave me a lot of confidence. This company genuinely operates with integrity. I never felt pressured or taken advantage of, which is rare compared to some of the larger plumbing companies out there.....not naming names *Mike Diamond* Anyways, if you're dealing with plumbing issues and want it done right the first time, I highly recommend them. They are great!

Sandra and all the staff are great here. Had a few emergencies and they came right out and took…read morecare of my issues. Highly recommend this business.

I had a toilet clog which had crippled the plumbing in my business and I'm so glad i found these…read moreguys. They are located only 5 minutes away. Two of their servicemen came out very quickly in response and finished the job within 30 minutes. I believe one of their names was Gabriel. Highly recommended and I will be using them in the future definitely!

We called Craftsman Sewers for a free estimate after dealing with two other plumbing companies that…read morewe're trying to sell us way more than what we needed for a sewer line replacement. Their technician Chris showed up on time and was able to properly diagnose our sewer line issues. we were given multiple options of repair or replacement & the benefits of each. We ended up going with the full replacement so that we never have to deal with the old sewer line in our front yard again!! we are very glad to have found them! I highly recommend their service for anyone in need. Thanks again for taking care of our sewer issue & having the property equipment that located our sewer line in the right direction when the other companies weren't too sure of where it ran.

Quick, professional, and easy peasy from start to finish. Our house needed a septic pump after…read moreabout 5 years since the last service. The team responded quickly, scheduled us without hassle, showed up right on time, and got the job done efficiently. Great communication and smooth service overall. Highly recommend!

Had a great experience with Oscar! He came out to update our main water line and also installed a…read morenew PRV. From start to finish, he was professional, knowledgeable, and got the job done right. If you need plumbing work done, don't hesitate to call Oscar. Honest, skilled, and easy to work with. Highly recommend!

As soon as I requested service for a dishwasher shut off valve, the quote was fast and I already…read morehad a time and date available. Pricing was very fair and the service was quick and prompt. I would recommend Oscar for his professionalism, dependability and quality of work.