I appreciate that they listen and are not close minded. The experience from the initial phone call…read moreto a new patient screener to the first appointment was exceptional. My complete history was documented and the physical was thorough. My experiences elsewhere were full of expectations that devices would be implanted as I was handed brochures to read up about them so that when the sales pitch came, I was somewhat knowledgeable about what they had planned for my treatment. Although I had been diagnosed with Neuropathy, I wasn't diabetic. They only assumed how they would treat my pain without an exam and just using the BUZZWORDS, my cure was in the brochure (which included surgery, physical therapy and THOUSANDS of dollars). The entire office staff were kind, courteous and pleasant to work with.

My referral was originally for specifically Dr. Nasser, however I was sent to a different doctor at…read morethis practice due to my old practice deciding to do away with their pain managment specialty all together. I understand that they have questions they need to ask as per their job and state/federal regulations on pain managment, however, Dr. Glenn sounded VERY accusatory from the git go. And i get it to some degree, I CHOSE to be on a medication that's typically given to people struggling with dependency/addiction, but id hope a doctor would be able to set their preconceived notions aside to effectively and correctly do their job and thats not why im on this particular med, im on it cuz It works better than traditional opiods and my prior pain managment doctor boasted about how its safer and id agree. But from the moment he saw my charts, things were off. I didn't realize right away that he didn't have ALL of my records, so when I was begrudgingly asked if I used recreational drugs, I said no, thinking that my open Marijuana usage was listed and he could see it, Dr. Glenn clapped back with "you've never done recreational drugs" (as if I was lying) I responded with "I mean as an adult, no. As a teen yeah, what teen doesn't" and Dr. Glenn asks what i tried as a teen (my last teen year was 13 years ago mind you) I gave him the information he was asking for. We move on to him asking if I'd ever received surgery for the things im complaining of, answer was no. Then I get told "well if I had been told I have significant narrowing of the hip space joints, I'd have gone and got surgery" i interrupted at that point and said "today's march 11th, I wasn't told about the hip space issues until february 25th... there hasn't been enough time to figure things out". Which i would assume, if he had access to that specific record, he likely had access to see when imagining was actually taken, but maybe im wrong. He asks me to take UA as normal for pain management and told me he wasn't gonna have me sign a pain managment contract "in case things didn't work out"... fast forward to march 25th, my next appointment with him (he wanted to see me when I was supposed to have a refill of meds) I drive the hour from my house to the facility (which Dr. Glenn was made aware in march 11th appointment that I lived an hour away) once i make it inside im told that they cant complete the appointment because they dont have my records. To which they send another request and ask me to reach out to my pcp, which I do before leaving the parking lot on the 25th. 26th I hear from my PCP that records were already sent, 27th I call az pain treatment to set up a new appointment, while on the phone with the receptionist, i explain that the doctor canceled my 3/25 appointment because he "didnt have all my records", to which the receptionist informs me "i must have misunderstood because they have all my records from what she can tell", i explained thats verbatim what the lady at the front desk said, my husband was standing right there when it was said, definitely not a misunderstanding" and she said "hmm thats weird, you chdck all our boxes for setting up an appointment so we will go ahead and set one up for you". The appointment was set for March 31st. The 31st rolls around and I at least got a phone call this time, telling me not to drive the hour away, because "Dr. Glenn thinks you're not fit for our practice, and that you need to go to orthopedic surgery" Being that my pcm used to be a pain managment doctor, they found that odd as they were trained to avoid surgery unless absolutely necessary, especially for someone in my age group. That being said, I feel more so that this doctor thought I had other issues, and wrote me off from the git go and if that's not the case, then his bedside manner is seriously lacking. Even if I had a drug dependency/addiction issue, being accusatory isn't actually helpful. But aside from that, ive been in therapy over 10 years and continue to go because of the addiction that runs heavily in my family, I wanted to make sure to never be like my parents and ive done a really good job at that, and I'll be damned if I get accused of anything im not doing let alone something ive actively worked towards avoiding my entire existence. Needless to say, im thankful it didn't work out and that I didn't sign a pain managment contract with Dr. Glenn. I do wish I had been given the opportunity to see Dr. Nasser, I hear he's nice and who I thought I was seeing until I spoke with my PCP again today. This review was left on Google with some parts missing because Google only allows so many characters.

I have been seeing Dr. Nassar for more than a decade. His bedside manner is excellent. He's kind…read moreand thorough and takes all the time you need to explain things. He's never pushy or arrogant.

The staff are very helpful, friendly, and everyone there is discreet with your information. I've…read morebeen there for injections, and physical therapy. Their aftercare treatment is great they really listen and care about you.

Dr Jensen and staff are the nicest, caring people ever!!! They take time to listen to you, offer…read moretreatment strategies with awesome results!!! If you have pain, you owe it to yourself to schedule an appointment and start a treatment plan!!!

I began care with Dr Jensen and his team about 6 months ago just about every Friday. The treatment…read moreitself was beneficial but God forbid you need to reschedule or cancel appointments due to life. Once Dr. Jensen stopped working on Friday's, I moved treatment to Thursday. Most recently I had to cancel/ reschedule appointments due to my kids at home from Covid exposure and their holidays when the school is closed. Apparently they assume everyone has a sitter when these issues occur. Due to that I received a certified "letter of discharge" from services. I called several times to reschedule and would have appreciated being told about this policy before an abrupt discharge. When I called the receptionist (Keke) she blamed the Dr for the letter and that she "didn't really know what it meant." It was the most unprofessional experience.

Great care team; everyone listened to what I had to say about managing my long-term chronic pain…read more Unfortunately, after only one office, it turned out the practice wasn't really in my insurer's network, so I had to move on. Drat!

This place is doing accchs scams. Kicked me off pain meds because "I don't want to get better" I'm…read morepermanently disabled, and this doctor JUST diagnosed me with scoliosis and then didn't even talk about my X-rays, decided to kick me off pain meds instead. Because I no longer have accchs. They are able to bill accchs $677 for every visit, but now that I pay cash they only make $179 per visit. They forgot to send in my drug tests multiple times! I knew I'd report them to the state board and accchs months ago. I've been talking about all the sketchy shit to my mom and disabled friend for months. So I knew I was going to report them from the start. I am apart of the reason the fbi shut down a ton of sober living homes for human trafficking and double billing. I hate when people break the law and don't follow rules! I'm autistic it's hard to ignore. It's very easy to see when an accchs scam is happening and I felt it happening the second he gave me 10mg oxycodone without starting me on 5mg first. And then he kept letting my pee tests expire and not send to lab. Today the doctor says he is cutting me off pain meds because they don't feel comfortable prescribing them long term. I asked them if I broke the pain contract, they said no. I later get an email saying I'm permanently discharged because I broke The pain contract. They kicked me out of their practice because I am self pay. Discrimination. They're also not billing using correct address' and he's practicing in multiple states with multiple address. I talked to my pharmacist right away and told them everything I experienced and they told me YES this doctor is doing illegal shit. 1/26/26 they said I no longer need to do drug tests to receive my meds, that's illegal. My pharmacist is helping me with filing the report to accchs and the state board. Oh yeah he also gave me a 14 day supply of meds but wrote on the bottle it was a 7 day supply of meds. So I felt like he was trying to trick me or something. I'm not a drug addict so I use my meds properly and this little weird shit he did, did not affect me, I never took more than I was supposed to. But prescribing meds wrong on purpose is illegal as well, malpractice. I've been on prescribed controlled substances since I was 8 years old, I am well aware of how it all works. I've been permanently disabled for 12 years also. And then he tried to get me to do as many x rays as possible before my insurance cut off. He found scoliosis and then cancelled me as a patient immediately. Why would someone do that? He wouldn't even discuss my imagining he ordered. He made me pay $179 to get discharged today. So yeah I knew immediately the second he prescribed meds wrong and gave me 10mg oxycodone right away that he was crooked and I WAS FUCKING RIGHT!!!! If you ever feel weird at pain mgmt ask the pharmacist about it. They can definitely reassure you if you experienced something illegal. Other than that, while I was being prescribed oxycodone for a few months, the appointments were fast and scheduled normally. Just nothing the doctor ever did was normal. Letting my pee tests expire multiple times, writing wrong medication information. Accchs would only allow a 7 day RX and he gave me 14 days and put 7 days on the bottle, so that's called LYING. Lying about how much you're prescribing. All I see is red flags at this place.

Today was my first time at this location. The staff members were friendly, professional and…read moreknowledgeable. I was greeted as soon as I walked into the office they made it a point to make me feel comfortable and relaxed. I made the same day appointment for migraine iv therapy and I am so glad I did. I feel 10x better then I did this morning. The gentleman who helped me explained other services they have available for migraine treatment as well. They offer a variety of wellness and self care services. Check them out you will not be disappointed.

Words cannot express the gratitude I feel for Arizona Infusion Center and their genuinely caring…read morestaff. I am a healthcare professional myself, career critical care/Emergency nurse who suddenly found myself in need of treatment for anxiety, depression and PTSD for the cumulative effects of burnout and management bullying and workplace toxicity. After 20+ years of caring for others I found myself on the other side which was difficult to process on so many levels. I knew I was really suffering and struggling but didn't know how to ask for help. I fully credit Antony, Mary and his staff for the bright and new direction of my life today. They have gone out of their way to accommodate my young adult son who lives out of state with a series of customized treatments with remarkable results. We only have one life, don't hesitate with Arizona Infusion Center. Aloha, FB, RN

I've been going to Dr. Castillo for over 3 years for pain management and have been satisfied with…read morethe treatment and the management of the many issues I have had and others that I still have. I had issues with my right knee and received injections for awhile which helped for awhile until it wore down to bone on bone. I decided on a knee replacement. Had a pain issue after the knee replacement and Dr. Castillo was able to give an injection to take away that pain - haven't had any pain in that area since. I also have issues with arthritis and lower back which I receive injections. It helps to control the pain as well as managing pain meds. The doctor and his team are all excellent care givers. Yes, occasionally one has to wait a little longer because the doctor is treating other patients - I understand that he takes the amount of time needed to make sure the procedure is being done right. He gives everyone the time needed to address whatever issues a person is having.

Horrible. I drove all the way there for them to tell me I was 7 min late. Canceled my appointmentread more

Dr Knighton is amazing! Very communicative, smart, explains things clearly for us laymen, and very…read moreskilled. Has a small muscle tear in my shoulder, and his treatments did the trick! Like it never happened. Also helped me with an epidural for neck pain, still pain free after several years. Staff is super friendly and very competent. Thanks everyone!

I have been suffering from pain in my left knee due to multiple surgeries. I decided to visit Dr…read moreToure Knighton at Valley Pain for treatment and could not be happier. My knee has not felt this good in a very long time. I have full range of motion again and couldn't be happier. If you are looking for a treatment plan that works I would highly recommend you visit Valley Pain.

Clean and organized office. Dr. Bui is caring, attentive and explained everything in detail. Not a…read morebad first time experience. Office staff in front was also pretty friendly. Wish they would make the waiting area more upbeat and improve lighting. It seemed very depressing and dinghy for a morning appointment.

The office has POOR communication skills. We have sent many messages through my chart and left…read morenumerous phone calls to schedule an appointment for a follow up on refill medication. They never called us back after two weeks of trying. We finally got through to schedule an appointment and they did not care!! They need to hire more efficient, employees or more training or perhaps a new supervisor

Professional and knowledgeable staff that help with the treatment and management of pain…read more Love this office. They don't tolerate drug seekers and they drug test you upon medication request. They have been helpful with pain relief options for my chronic back pain. I am so happy to have been referred here. If you are looking for a doctor to just give you pain pills and send you on your merry way then this is NOT the place for you. This is a legitimate pain management provider. Trigger point injections, Lumbar facet injections done at office. My provider has been helpful finding a treatment plan that works to manage my pain. Tip: DO NOT EVER BE LATE.

After searching and searching , since December because the pain management drs I was seeing DIDNT…read morewant to have more than a 5 min consultation with me. I have a bad neck and a new injury to my back. I was nervous about seeing my 3 rd Dr. well let me tell you I saw Samantha and she was absolutely amazing! I wish I could give her 10 stars because she made me feel completely comfortable, listened and gave me a treatment plan!!!! I'm so happy

Wow! Wonderful experience. I woke up in pain and called to get in ASAP. I cannot believe the were…read moreable to see me same day. Not only was I seen right away but I was also able to get same day treatment. I was expecting to have to be scheduled back and live in pain for another week. Not the case here. The front office staff was very nice. They explained what I was signing, verified my benefits before treatment was rendered. I was on break from work and the doctor was mindful of my time. We listened to my needs and quickly responded with options to help get me out of pain. Thank you for caring about me as a patient and helping me feel better.

So because of the COVID crisis my first appointment was a telemedicine call with Dr.C . He listened…read morevery carefully about my shoulder issues and I made an appointment a week later . Everything was totally seamless . Totally following all the COVID rules . Excellent attention to details . The staff were very professional and I liked all aspects of my treatment . My shoulder shot was totally painless -amazing . Golf courses and best shots here I come . Thank you to Dr.C. and staff.