I had an appointment today and I was very impressed with the service. Ileen, Sarah and Dr. Shaw were absolutely fantastic. I even look forward to my next appointment, something I have never felt about a dentist's office. I did, however feel a bit uncomfortable with the front desk personnel. They did not wear masks. A man and his child, (neither wore masks) came in and as he talked I felt more and more uncomfortable. I tried to be friendly but beneath my mask was fear. I think we need to take this virus more seriously for the sake of the elderly... and others, in general. I will be returning, however, because the doctor and hygienist's professionalism outweighs the lack of empathy of the front desk. read more

Avoid this place. I was so misinformed. I am never going back. I didn't receive good care.

I got dentures here. They never fit me without glue. I don't have insurance anymore, my denture got broken during a vehicle accident. I was supposed to get free adjustments , I called and told them , they said they couldn't look at them without insurance. What a joke. I'm really disappointed in this practice. They couldn't even look at them to get an estimate to give to insurance company. I will not be getting them replaced there. No stars read more

From the front desk to the dental chair I have nothing but positive praise for this office. I've been to countless dentist here in AZ since I was young with far more negative experiences than positive until I tried Canyon Modern Dentistry. Dr. Rowe is outstanding! He takes the time to thoroughly explain your needs, listens to your concerns, and pays attention to detail of his services performed. Each assistant working with him provides exceptional care as well. Two of my family members recommended this office to me which I couldn't be more grateful they did! read more

Absolutely one of the most frustrating and disrespectful experiences I've ever had at a dental office. I came in on Saturday for a general cleaning--you know, the basic service every responsible adult gets twice a year. Instead, the hygienist tried to push a deep cleaning on me like it was some kind of high-stakes dental sales pitch. I clearly said no and asked for a standard cleaning, and instead of respecting my decision, he flat-out refused to treat me unless I agreed to something I didn't want or need. So I walked out. Let me say this louder for the folks in the back: This is MY body, MY mouth, and MY choice. It's 2025--not the 1920s--and the era of blindly doing what the "professional" says without question is over. If I decline a procedure, that's the end of the conversation. I'm not here to be strong-armed or guilt-tripped into unnecessary treatments. I'm 50 years old and have never once been told I needed a deep cleaning by any dentist in my life. Suddenly this place decides I need one and won't do a basic cleaning unless I agree? Sounds less like care and more like a business hustle. I'll take my money--and my healthy gums--somewhere that respects patient autonomy and practices actual dentistry, not dental dictatorship read more

Two crowns on my lower right side, last 2 teeth. The crowns were built up to high. The dentist didn't do most of the work, it was done my assistants. I eventually was forced to go to another dentist to fix the problem the crowns caused- I couldn't eat, had daily headaches. It was miserable and expensive. read more

They gave my daughter an estimate that they upsold without discussing other options. I called my insurance company to inquire why they weren't paying as my plan stated and they told me the office had upsold all the treatment and never gave us the options my insurance would pay for. We ended up having to pay $375 when they were charging us $2100!!! Steer clear! As usual it's all about the money and they don't care about the patient! read more

It was my very first time; I get there at 8 am for an 8:30 appt to fill out paperwork. A gal steps out with a tablet and tells me they're in a meeting and that I needed to fill out the info outside in a 100 degree weather. She noticed I was unhappy and said "just wait in your car and we'll be done shortly". I went to my car and started looking at the reviews, OMG a 3.5 rating is severely unacceptable. 1 star after 1 star was enough for me, especially after how I was just treated. This was a sign from God to send me to a better place. Don't go here, stay far away!! read more

Estimates will list things as free, then when they tell you during the visit that the item is really $350.00 they blame "the computer system" and insurance. Estimates also list less expensive options that insurance covers as a side note. Work that could have cost us about $300 out of pocket ended up at $2300. read more

Could not have had a better experience! It is not an in and out place! It will take a bit longer than your average office because they ACTUALLY CARE! They will take the time to shake your hand and greet you before getting to business. I love this place! read more

Shittiest dentist I've ever been to in the state. Out of three of them. Had a scheduled cleaning and they took an entire hour to even talk to me, and I had to walk up to the desk to ask why I was still waiting. Told them I was gonna leave and was asked if I wanted to reschedule; that's hilarious. I also need a SECOND ROOT CANAL ON THE EXACT SAME TOOTH because you people could not do your jobs correctly. You'll be hearing from me and possibly a lawyer about paying for it because I'm pissed I have to go through this again. Customer service is awful. Communication is awful. Bedside manner is fake and awful. They will do anything, including bad work and overbooking, for money. Oh, and it's neat you guys only have one X-ray machine for ONE ENTIRE BIG OFFICE. Maybe that's why wait times get ridiculous? How unprofessional and stupid. read more

I just finished up with my first and only appointment with outfit. I went to them because my current dental office was sold and the news owners don't accept my insurance. These guys accept my insurance however, after my exam, I was left in the chair waiting for about half an hour until a lady came in. She explained that I needed a deep clean for $320.00 and wouldn't do a regular cleaning. I have always kept up with my six month exams and cleanings and my previous dentist never said I needed a deep clean. I really get upset when companies get you in the door and then try to up-sell you for things you don't need or want. It's simply unethical. read more

First visit with Loren Macagni R.D.H. Made the dental cleaning quick and delightful. She makes things comfortable and even will sing for you!!! read more

If you like unprofessionalism & waiting in the exam chair after a semi-thorough checkup & cleaning for the Dr. to come in to review your x-rays for over 30 minutes with no communication, then this is the Dentist office for you! The hygienist was so concerned about going to lunch, that she didn't communicate to me anything after: "I'll be right back." I assumed she was going to communicate to the Dr. that I was ready for the reading of the x-rays. 30 minutes later, nothing? Guess she went to lunch? After asking an assistant if she could check to see what was next for me, do I see the Dr., is my appointment done? She then came back & said the Dr. will call you if he sees anything on your X-rays. I have never been so confused at a dental appointment in my life, to where the Dr. does not see you at the appointment to review your X-rays. I don't know if it was because I didn't have any "money"making issues w/ my teeth for their office or what? Usually I go in twice a year for a cleaning & checkup & there's typically nothing major to do. Guess if you take care of your teeth, you're NOT a priority! My time is just as valuable as anyone's. Needless to say, I will not be returning, nor will I be referring anyone to this office! They must not care anyway, as it was like a very impersonal people mill in the waiting room! Second time this happened to me at this office as well! Don't know what I was thinking to give them another chance to make my experience positive!? So hard to find people who genuinely care to give good service. So disappointing! read more

I'm going to make a prediction. The staff is going to say that you need deep cleaning procedures. ;) They are going to try and sell you insurance too. Gee, how did I know?? We winter in Surprise. And our daughter is a dentist in the Army. So what I am about to tell you is well known in the industry. I went to Canyon because we wanted a local dentist in Surprise. Allow me to educate you on the state-of-the-state of CORPORATE density. And Canyon is the poster child of this CORPORATE dentistry abuse. I went to Canyon and they tried fleecing me out of my $$'s even after I pushed back multiple times. 1st some background of what is going on in the industry. Most young dentists on staff are laced with debt. In the old days, the cost of dentistry was a lot less expensive. Then years ago those dentists bought a practice and most ran their business fairly. But things have changed and CORPORATE dentists have come to town. Mind you, in many states, you cannot own a dentistry business unless you are a dentist. But in AZ, anybody can own a practive which is ripe for CORPORATE dentists. And now, bottomline management is in place. So if dentists want a job, often they have no option but to sign-on to a corporate dentist like Canyon and they HAVE to hit their budgets! Back to Canyon.... I took their discounted 1st-time customer cleaning. An extremely nice dentist explained why they have a superior approach. I politely let him know that the last CORPORATE dentist (Aspen) tried telling me that I had deep pockets (and multi-hundred dollar procedures) which is a bold-face lie. He chuckled (he knows the drill at CORPORATE locations) and we proceeded. They did all of the xrays, etc and brought me back to the lobby. they explained that I had "deep pockets" (BULL CRAP) and if I didn't agree to pay $1000 for the $49 cleaning, they could not proceed. Then they tried selling me some worthless insurance. I explained I knew EXACTLY what was happening. And they said they were worried about liability. ;) So I left after wasting my hour and no cleaning. I made an appt at Martineau Dentistry in Surprise, AZ to get a cleaning. they are not a corporate location. I didn't say a word as they probed my teeth. Saying "2, 2, 3, 2, 2, 2, 3" etc. After they were done, I explained that another densist said I had deep pockets. In fact, I had my printout. They said "you do NOT have deep pockets". The next time you see a dentist in a social situation, ask if they work for a CORPORATE dentist. If they don't, see what they say. You will confirm their thievery. Buyer beware! read more

This is the worst dentist practice that I have ever experienced. At their urging I had a crown replaced. It took all of four months before the swelling went down and the pain diminished. During that time, on two occasions I had teeth fall out of my mouth. These appear to be teeth that were not removed during the procedures and, finally, fell out. I went back to get this resolved on at least three occasions with different dentists in this office with no success. At their recommendation, I even had an oral surgeon inspect the work, also with no resolution. I would NEVER recommend this practice to anyone unless they enjoyed endless pain. read more

If I could give this place a zero I would, everybody here is so beyond rude. Not helpful for one second and on top of all of that, the front desk girls don't even know how to do their jobs. They look just as confused as the rest of us there. Absolutely ridiculous, do not recommend. read more

I am visiting from Canada and broke a tooth. After visiting a different dentist's office who said they couldn't help me (!!!), someone recommended Canyon Modern Dentistry. They were able to take me first thing the next morning and were friendly and incredibly efficient. I had to get a crown, and had it made and fitted all within the same visit. It was quite possibly the most pleasant dental experience I've ever had... and for a crown, that is saying something. Thank you!!! read more

I'm currently looking for a Dentist, and finding reviews so helpful, thought I would add mine. My insurance is really restrictive about who is in network, so this office has been my primary dentist for the past 3 years. I had a horrible experience at my last visit with my newborn son. Because I couldn't find care for him, I made sure he was fed and ready for a nap right at my appt time. I was kept waiting for more than 45 min, and my son woke up at the beginning of my cleaning. The hygienist was extremely rude, and asked more than once if I thought he would shut up. She then went on to say some really shocking and horrible things that I will not repeat, but gave the impression she didn't think too kindly towards young kids. She also got into an argument with me claiming I needed x-rays, when I'd had them done in my previous 2 appointments. I had to insist she check my file, and got no apology when it was obvious she had been in the wrong. I was already embarrassed my newborn was crying, and what the hygienist said was traumatizing. Despite having a hard time finding in network dentists, I haven't been back for nearly a year. I honestly prefer to go without care than risk another similar encounter. read more

I have been to the same dentistry since 1987. But now living in a different city, I found Canyon Dentistry. I was able to easily obtain an appointment. When arriving at the office, I was warmly greeted by the staff. The office is well organized and maintains a safe, clean but most of all, a social distancing and mask requirement. The professionalism of the staff was truly a plus and the dentist does take the time to see you which is a plus. The dental hygienist was professional and did take the time to explain every aspect of my care. This is truly a well organized and professional office by which I will highly recommend to all. read more

pls read til end. I took my significant other to get his wisdom teeth extracted today.. first the receptionist really don't go above and beyond to make sure everyone is helped it seemed to me that they took a phone call over helping the customers that were waiting. second the gentleman that provided the anesthesia was chewing gum lol? they aren't very comforting at all if you have any sort of anxiety about dentist i wouldn't recommend this place. the room wasn't very clean to me, there was a glove on the floor and medicine bottles knocked over on the counter. i just would not be comfortable, it was loud a lot of people walking in and out of the room etc. lastly :) they cut the inside of his lip pretty fucking deep !! and did not say anything about it to me or him. wish i could add a picture. overall lovely experience. pls just choose some place better where they'll actually care for you read more

Canyon Modern Dentistry - a cut that was done during wisdom teeth surgery - General Dentistry Near Me - Surprise, Arizona

Thank you to everyone! You took excellent care of me during my ER Appointment! Super understanding about my anxiety!! Outstanding service,many thanks read more

I wish Yelp would allow for for a 0 star review because that is what this place truly deserves. This office is absolutely terrible. The dentists here are just fine, however the front office makes it a dreadful experience each and every time. They have not even a clue how to schedule appts. I picked this office because they had Saturday appts, but I've come to learn that they don't really have Saturday appts. Every time I schedule a Saturday appt. months in advance, I get told that the appt either doesn't exist or that the office is closed that day when the time comes. Apparently they will schedule that Saturday appt with the disclaimer that the office may be closed when that day comes (they only know if they will be open on that Saturday when the time gets nearer as they make the schedule) and they will then call you to let you know if the appt. is a go or not. So what is the point of offering Saturday appts. then if they're going to be canceled in the end (9 out of 10 times my Saturday appointments have been canceled). Furthermore, on top of all that inconvenience, the front staff have no customer service skills, always have an attitude and never make a true effort to help you schedule an appt. The lack of caring truly shows and is very uncomfortable to deal with. Avoid this office if you can as I'm sure there are plenty of other more worthy dental establishments in the west valley. read more

I would like to post this review now in these pretty grim times and give my heartfelt thanks to the team of Dr. Khakwani , Matt and Vanessa today for dealing with my dental emergency so quickly and pleasantly. Thank you so very much read more

they tried to charge me for a crown and was told I had no other options, hygienist also tried to tell me how awful my teeth were and that I needed all this extra stuff done.... I did get one cavity filled there..... After the doctor tried to deaden the area several times with no luck he finally decided to look at my X-rays to find nerve.... Then there was success.... After 2 hours.... I recently went to Festival Dentistry, No deep cleaning was needed, I was told my teeth were in great shape! The crown was not at all necessary!!! Just had to do ceramic Onlay...... So beware of what you are told!!!! I will never go back to canyon!!! read more

Give them a try you won't be sorry! Love love love my hygienist Sarah. So thorough and far exceeded my expectations. Dr K is also amazing, really the whole experience and everyone was wonderful. I learned so much about my mouth and after 2 years without a cleaning I knew I had problems going into this and was worried I'd be in trouble. I didn't get in trouble but I was met with empathy and hope and yes of course I had gum issues just like everyone else who stayed home during the pandemic but at least Sarah got me all fixed up. This place really looks at the whole picture and I have more peace of mind now, not to mention really clean teeth and my gums felt better the next day even! That laser really works! Thank you Canyon, I'll be back! read more

The staff here is great, very friendly and helpful, Tracy the office manager went above and beyond for me! Recommend to anyone who needs dental work done. read more

I'm terrified of dental work but everyone here was so nice and understanding. They take time to get to know you and your concerns. I have never had a virtually stress-free dentist appointment until now. Can't praise them enough!!!! Dr. Maffeo is very accessible and gave me clear options for treatment letting me feel like I was involved in my treatment plan. The entire staff is friendly and goes above and beyond! I'll be a patient for life!!! Definately the place for the nervous and the downright petrified! read more

I came from California and a father/son dentist practice. So, in needing to find a new dentist, I thought I'd give Canyon Modern Dentistry a try, being really close to home. After my first exam there, I ran away and never went back. After my exam, they wanted to give me some sort of deep cleaning treatment, so I asked if it was covered in my insurance. So they had to go check. When they came back with "no," they told me I'd have to schedule another time for the regular cleaning since another patient was waiting. What am I, chopped liver? I made an appointment for a cleaning and exam, and now I have to reschedule for the cleaning since I opted to not take your $250 cleaning? And by the way, the hygienist gave me a condescending attitude about it when I turned down her expensive treatment. I got the feeling that this dentist practice was big business and all about the money. read more

I came to Arizona for vacation and forgot a few things I needed for my ortho treatment and everyone in the front office was so sweet and made sure I left the office with everything I needed. Based on the experience I had with them I can only say great things! read more

After having a horrible experience at Festival Dental, I came here for what I thought would be a simple cleaning. Little did I know that they are part of the same company and my experience was just as bad. I had the roughest, most painful periodontal exam I've ever experienced and was told I'd need root planing along with laser treatments to repair my gums (and left with a mouthful of blood). They then sent over their "salesperson" (at least that's what it felt like) to tell me it would be $600 out of pocket for these treatments. It seemed strange to me, because I've gone long between dental cleanings before and have never even heard the term root planing. I went to a different dentist for a second opinion and was told that I absolutely did not need root planing. In fact, the only part of my gums that had a significant "pocket" was where Dr. Mallory (at the other location) shoved a piece of cement up into my gum while putting in my crown, causing a massive irritation. Oh, and by the way, they definitely know their practices are shady because they put up a huge fight regarding the transfer of my xrays (for which they had undoubtedly already charged my insurance). I was prepared to sign a waiver but they refused to transfer them digitally, instead printing them out for me (probably in the hopes that I wouldn't feel like going in to pick them up). I would be really careful about trusting this entire chain of dental offices. If you're looking for a fantastic dentist who is conservative in his treatments and has a great chairside manner, I would go to Dr. Jeffrey Wellman at Canyon Springs Dental- he and his entire staff are wonderful. read more

Approx 5 years ago I was given a root canal from another practice. They advised me I may end up losing the tooth because it was cracked very badly. Today, I scheduled a same day urgent appointment at Canyon Modern Dentistry prepared for the loss of that tooth. The dentist and I agreed to an extraction so I sat and waited for them to "prepare numbers". Wow was I thrown for a loop! 1. I couldn't be scheduled for an oral surgeon until January 26 2. My estimated fees are $925 but I could be responsible for $2,070. But they couldn't answer that today. 3. If I wanted to schedule an appointment with the oral surgeon I would need to put down a $100 deposit on said unknown fees. 4.As I questioned more I was literally told "let's get you out of this seat" and take care of things up front. 5. When I went up front I was told the doctor is giving me something for pain to hold me over until I can see the surgeon. (I didn't ask for pain medicine) 6. When I asked what he was doing to treat the infection I believed I had I was told they'd have to ask the doctor. 7. I'm so fed up by now I just decide to leave. She hands me a script specifically saying it was for "pain" for amoxicillin. (At least it will help the infection) I feel like I was treated like a drug seeker and kicked out for the holiday. This dentist performed the exact same procedure, same day for my husband just a couple of years ago. I've had my wisdom teeth extracted and one root canal... In 37 years... I'd say that's a pretty good track record and when a patient comes in like me, with obvious signs of infection, willing to have her tooth removed on a holiday weekend. I'm pretty sure they aren't just there for drugs! My daughter also goes next door to the Every Kids Dentist and we've had issues there too in the past with quoted fees for services suddenly changing the day of service. I know it's the holiday, but you are a service profession. I certainly don't want to be dealing with aftercare from an extraction for New Years, but that would have been better than having the door basically locked behind me and sending me on my way to wait for a whole month! Not to mention the fact that I absolutely feel like I'm being taken advantage of. Never again! What a waste of time and money. read more

Back office was good. Front office/billing needs some serious training. My husband decided, after my 2nd visit, that he wasn't going to take his chances with them. read more

I am extremely thankful that Dr. Khan and Vanessa were there to help me. Long story....I originally had a filling done at another dentist but I was in pain right away. They told me it was "normal". So almost a week goes by and the pain got worse. Worst feeling ever. So I called them and they told me my filling needed to be adjusted. The dentist adjusted my filing and said I should feel better soon. The next day...worst pain of my life! Called again bc I wanted to get this done so I can enjoy thanksgiving which was the next day. And of course they were closed! So I called Dr. Khans office and they got me in right away. Said I needed a root canal and the other dentist should have done that instead of a filling which was why I was in so much pain. Dr. Khan and Vanessa started the procedure. Put my temporary on and I felt soooo much better immediately! Thanks to them I was able to enjoy my thanksgiving holiday! I cannot say enough great things about them. I will continue to get all my treatments and dental work done here instead of the useless place I was going to in the past. Everyone there was amazing. Even the nice lady at the front desk that checked me in and out was amazing. Thank you so so so much!!!! read more

Excellent care from office staff, to dental assistants, right to the Doctors. Can't asked for better service!!!!

I chose Canyon Modern Dentistry when we moved to Surprise AZ. My husband, 15-yr old & I all go there. From intake to discussion of insurance benefits the service is great. The facilities are clean & efficient, the technicians are well trained and friendly, and the dentists are both skilled and approachable. I have some issues requiring consultation with specialists and haven't had to travel more than 2 miles to make it all happen. Perfect when you have a teenager who needs to get to school on time or be seen right after the school day ends. read more

Front office is terrible! They can't seem to book an apt correctly or get their act together at all! Back office aka dental work is good if you can make it past the admin girls. read more

I had major anxiety today going into my appt all based on bad experiences when I was young. The staff was amazing and my anxiety dropped tremendously almost immediately. I cant say enough about how they helped me get through my procedure and my teeth look great. I would recommend them to anyone. read more

**edit** Won't be going back. Asked for x-rays three times after a rude receptionist demanded I send a letter in to get my own x-rays. Sent it in.. Three attempts later.. Two faxes and an email nothing. Sucks that their front staff is rude that I won't recommend them any longer. As someone who was TERRIFIED of the dentist.. but knowing full well I had to have a few cavities and a deep clean done, I bit the bullet, and booked an appointment. The office is clean and the front desk girls are curtious and polite. I was taken back for xrays where I confessed my "oh god I'm so scared I don't want to be here" concerns. After xrays I was taken to a brightly lit room. (Please know I haven't had a clean in ten years). In walks Melissa, a review of angelic would not cover this hygienist. Her soft nature and care, for once in my life, made me trust again in a hygienist. After a good dose of nitrogen, topical numbing agent, and two hours.. my teeth look PHENOMENAL. My ninja dentist, I say this because he was strait to the point in and out, was very kind and knowledgeable. Billing was a breeze and the billing clerk was such a breath of fresh air. She didn't pressure me into anything, she made me feel appreciated and that I was her only concern. Thank you Canyon. I have found my dentist! read more

This last time I went home and cried when I looked at my teeth he polished the filling the old dentist didn't on my front tooth and now you want tell I got a filling and I feel like I have pretty teeth Dr BEHNAM DARVISHAN was amazing. The 1st time I went in I had bad anxiety due to my last dentist he listened to my concerns, answered all my questions and explained why my old dentist did what he did. read more