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    Canine Palace

    5.0 (3 reviews)
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    7 years ago

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    11 years ago

    What a great experience! ! Friendly woman behind the counter was knowledgeable and treated us like royalty.

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    10 years ago

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    PetSmart

    PetSmart

    (36 reviews)

    As a follow up to my review, it has come to my attention during my last visit to the PetSmart on…read moreVictory Drive in Savannah, GA (10/28/2025) that Priscilla Nelson was dismissed as the Dog Trainer. Our five star review previously given on 10/14/2025 was for Priscilla. Obviously I do not know of the circumstances but she was the reason we went here. We completed two sessions of training with Priscilla for our new puppy. We were about to sign up for our third session when we learned of Priscilla's departure. Needless to say we did not subscribe to the third session nor will we ever shop in the store as well as encouraging our friends and family to do likewise. If PetSmart treats long time associates in the manner in which they treated Priscilla; then we will spend our money with companies who show compassion towards associates and the animals in which they serve. ---------------------------------- We just finished puppy and intermediate training with our Australian Shepherd puppy Ruby at PetSmart on Victory and cannot recommend these programs enough. We've gone through training with two of our other dogs but since Ruby is our first puppy, we wanted to make sure we knew what we should and should not do. Priscilla came recommended from neighbors and friends and they were correct. She is patient with all the puppies and humans. More importantly, she is firm but fair. We are excited to continue with additional classes in the new year to ensure we have a happy but well mannered Aussie that we can take anywhere.

    This is Pet Store is the worst. Took my grandkids to purchase fish. Never felt so disrespected…read more Find out it was by management. I hate I have spent so many years spending my money with this store. I have filed a complaint with corporate.

    Kreatures and Koi

    Kreatures and Koi

    (2 reviews)

    I was in need of a refill on my frozen pinkie mouse stock the other day so I headed out to a local…read morepet store who, in turn, pointed me toward Kreatures and Koi. Taking a look around, I was surprised to find K&K practices some good reptile husbandry that pet shops rarely, if ever, practice. I don't recall seeing many examples of multiple reptiles in one terrarium and the ones I did see were turtles and the like. That's really cool. Most shops will pile snakes on top of one another, even different species, just to save the space. I also don't recall them having the extra huge constrictors up for sale. The largest ones I saw were Burmese pythons and I think they had a Retic but it wasn't for sale. I hope. That's all good news too because lots of shops sell snakes like anacondas and reticulated pythons that no hobby collector has any business owning. They always underestimate how much work these monsters are when full grown and dump them in the wild. By not selling them, K&K is helping to prevent that from happening. The prices on the reptiles seemed fair but I have to admit that the only flaw was that they charge double what I used to pay for frozen mice so I may continue looking elsewhere.

    Totally unhappy with their customer service... at least from the management position. Told me one…read morething, did another... If you do business with them, be careful. I had about $500 in fish, supplies, tanks, and accessories that I had to get rid of due to a move across country. I called and listed what I had. I got a quote for about $100 in store credit which I wanted to gift to a friend of mine. I packed up the fish (2 of them originally purchased from the same store for $50 each) and the equipment and when I got on site, I was completely denied. Nothing. "But we'll accept it as a donation" .... Jerks. What a waste of time.

    Canine Palace - petstore - Updated May 2026

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