Gus loves Happy Tails! We came here after he stopped getting out of the car at another local…read moredaycare. We love the people and size, much smaller than some of the other locations places. He is always excited to go in and exhausted when he comes out of daycare. We have also done grooming and boarding and have always had a good experience.

Customer Service Experience…read more I am writing this review as a heads-up about my experience with Happy Tails Pet Resort in South Burlington. I had hoped to enroll my two rescue dogs--a Jack Russell Terrier mix and a Toy Poodle--for socialization and potential boarding. After several reminders, I finally received the nine-page application, which I completed for both dogs. I understand that a pet care business needs detailed information, so I took the time to provide everything requested, including veterinary records and stool samples. The stool samples were an added expense for me, but I completed that step because it was part of the application process. All materials were emailed to the owners, July 7-2026. After about ten days with no response, a follow up email was sent letting them know all documents and vet records were completed and sent and that an acknowledgement of receipt would be appreciated. I waited another week or so and then called and left a message. I still have not received any acknowledgement. It has now been about a month. As a business owner myself, I understand how busy things can get. However, the lack of any acknowledgement after the time and money I put into the application process felt discourteous and unprofessional. Perhaps they have too many dogs, or perhaps my dogs were not a good fit for their program. Either way, a phone call or brief acknowledgement would have been appreciated. Sadly, I can only give a 1 star experience rating - because the customer service was truly unacceptable, especially after I followed the application process they required and invested both effort and money into completing it. Disappointed potential customer

I've now been going to Affectionately Cats for over 20 years. We currently have two cats and both…read morewere adopted with a relatively rare virus called FIV. Some vets treat FIV like a death sentence and won't give these cats the time of day, but everyone at AC treats our little ones like beloved royalty. They take their time and answer all of our questions, and did a TON of research to share with us the best diet, supplements, and lifestyle changes to keep our cats healthy. We are not rich! Not by a long shot. We have small income, live in a small apartment, do not have money to toss away on unnecessary expenses. We've never felt that the vets at AC order gratuitous labs or x-rays or anything, and they always bring up the matter or cost very non-judgmentally in a way that would make us feel comfortable declining if we decided to do so. I've never felt pressured to do something I couldn't afford. We have never been pressured in the slightest to buy food or supplements them, they've always been completely fine with us buying from amazon or wherever I can get the best deal. Our cats are our family, truly. They have had rough lives before we adopted them and it's our honor, duty, and absolute pleasure to make sure they are happy and healthy for the rest of their lives. I would NEVER bring them to a vet where I felt that the cats or we as owners were being disrespected or where I felt they were getting sub-optimal care. Affectionately Cats has not only met but exceeded my expectations for two decades and I can't imagine ever going anywhere else.

I spoke with your clinic one time and was treated with a complete lack of concern and respect and…read morewill not waste my time again. Why would I speak to you again after you demonstrated a complete lack of concern for the harm you did to a cat in your care? All you are worried about is being held accountable for the harm you have done. Are you familiar with AMDUCA guidelines concerning the extra label use of drugs? You didn't discuss the use of Zorbium with me in advance, I didn't find out until I was paying the bill. Why won't you explain why you gave my cat Zorbium as part of a routine office visit? The followup email I received from the vet after that visit showed no serious health concerns! What is your markup for dispensing zorbium? Why would you administer an opioid that stays in the system for up to four days just for a routine visit to check for a possible UTI (which he ended up not having!)? Don't be sorry about the pain my cat has been through, be sorry that it all started with the Zorbium you gave him without telling me and without explaining why! Feel free to respond by email, but I will not have any communication with you that is not in writing.

we have too dogs that love to go here, Lynn and Michael are the most amazing gentle people with our…read morepups. it is home away from home with them. they are introduced to all sorts of activities , we are given guidance on nutrition from Lynn who is a dog nutritionist. they treat your pups like you would treat them and you can go away knowing they are safe and happy every minute of the day and night. and they get socalised with lots of different dogs too. an amazing acility

Love bringing our pup here. I don't have to worry when we travel and our pup has the best time…read moreduring the day camp. She gets to swim and gets trained- our pup had some regression when she was younger and Lynn helped her:) Lynn is super responsive and a delight:) she loves the heck out of all dogs and it shows!

The staff was friendly and very in-tune with my little dog's special needs. She is very shy, so the…read morestaff took this into consideration during play times. Er, at least that's what the little dog tells Me

Great place, great people, felt good leaving our doggies in good hands! They were very happy when…read morewe picked them up.

Very kind and caring with my dog. Did a great job and reasonably priced. The owner was great with…read moremy pup and I feel comfortable leaving her there!

From the owner: Country Pampered Paws is your local go-to option for pet grooming and boarding needs. Susan and her…read morestaff dedicate their time and attention to ensuring all of your expectations are exceeded. The most reasonable local option for boarding and grooming, there are no extra charges for medicine for your dog while it is boarded. From simple nail trimmings on both dogs and cats to lengthy boarding options, Country Pampered Paws is the place to go.

The absolutely best place to board or train your dog. Our Maisie is always happy to be there. She…read moreraces right in the door. Jeff has been extremely helpful with all our training questions.

On the area vacationing and needed a place for a 2 days for our Shepherd, Kaia. They were very…read moreinterested and understandable about her temperament and some social anxiety she has. Explained exactly how she would be handled and what her day would be like. Asked if that all sounded fine and if we were comfortable with the plan. They took pictures for FB during day so we could see how she was doing. They really seem to know and understand dogs. Place was clean, the dogs there all came out in the fenced enclosure and seemed happy. Pricing was reasonable. Wish this place was in my home town.

We boarded our English bulldog for four nights while we went on a camping trip in the Adirondacks…read more We were nervous about boarding him at our local spot in Manhattan during Covid-19, and found this place through a good review on Yelp. When we spoke with Karen she explained that they only board 7 dogs at a time, and take care to reduce health risks. Our bulldog had a great time, with lots of one-on-one time to play with the owners and other dogs boarding. Also a plus is that their fees are so much more reasonable than kennels in Manhattan. When we visit the area again we will definitely return to Maple Lawn B&B.

Chastised by the owner after I brought my 6 month lab to them for a weekend. I've never felt like a…read morebad pet owner in my entire life until I came here. I don't know if their dogs are perfect but man was I made to feel horrible. Would not pay ever again to have my dog in a fenced in area in a garage filled with other dogs. Didn't meet the husband but the wife was enough. If you really want a good space for your dog please check out Milton Manor near Saratoga where your dog will have its own private shed. That way if your dog is barking during times the owner doesn't approve maybe she can just tune it out.

After poor to disastrous results in two local places, we finally found the place where we can get a…read moreprofessional grooming! Our labradoodle looks natural and wonderful!, we will never go anywhere Else! Sherry in cornwall

I had my (then) one year old Lab trained at Diamond brook years ago. I did not realize when I…read moredropped her off that she would b be subjected to "electronic" force training. She is now 9 and still cowers frantically when she hears beeping (think smoke alarm battery dying, etc.) I am so sorry that I ever put her through that torture. If you are thinking about Diamond Brook for training THINK TWICE, for your dogs sake.

From the owner: Notre entreprise se spécialise dans le gardiennage de chevaux, chiens et chats. Nous offrons le…read moregardiennage de chiens et chats à court, moyen et long terme. Que votre chiens soit un petit chihuahua ou un grand Danois, ils sont tous les bienvenue.

We are so happy to have found OMD. They take such good care of the doggos. Our pup, Sophie, is…read morealways excited when she arrives. They post hundreds of photos every day of the dogs playing. They know their stuff. Highly recommended.

What a great organization OMD is. My dog Jaxon loves spending time there. Once we enter the…read moreneighborhood on our way there and he realizes where we are going, Jax starts howling. He always is ready for bed when he gets home after a full day. The staff is amazing. We've been approached a few times while out in the community by OMD staff members that recognize him.