Worst possible place to get a vehicle. Took my car in the…read moreperson talking to me knew absolutely nothing about cars. Extreme low balled me on my car saying it needed work when the only thing it actually needed was a new hood which I made sure to state before I drove back with the car the second time wasted 3 hours of my time. I had my car taken in to a shop and all they told me it needed was a hood but their mechanic claimed it need a bunch of work this dealership offered me $4,000 for my 2018 Ford escape with less than 80,000 mi on it The dealership I went to after them offered me $12,000 with the hood the way it is. The cars they have are way overpriced and not even a bank would approve you for a loan for how overpriced the cars are

I went and picked up my new car today from Team One Chevrolet Charlotte…read more What an experience. If I could still sing, not that I was ever that good, but if I could I'd be singing their praises loud and clear. Everyone there were super friendly and helpful from the time we walked in the door until the time I drove away. If you're looking for, or thinking about a new Chevrolet, or Buick it is well worth the drive to Charlotte to talk with Rachel (sales) or Patrick (finance). I know my wife and myself are happy we did. We're both thinking when it's time for another new vehicle Team One is going to be our first and 99% sure our only stop.

The customer service at this business starts the moment you walk in, through the sale and then well…read moreafter the sale. After the sale I identified what I thought was a problem and the response was helpful, positive and friendly and quickly resolved. I highly recommend this business!

took 1992 s-10 pickup in to have ignition switch changed. I told them what to change and the…read morecharged me for them to tell me the switch was bad. I knew it was bad. I told them I did not want assetment fee before the repair. Second issue was a took new intregue in due to purchasing it and foglights already did not work. Took it in for warentee work. They agreed it was under warentee. How ever 4 hours later they said it would be over $600 to replace the bulbs. I said it was warentee and refused to pay that. They said they had removed the front end to check the bulb an it would be a couple of hours to put back together. Then tried to charge me $400 to put back together. Took car to Lansing and they changed bulbs under warentee in 15 minutes.

My mom was in a bad accident 100 miles away from home. I can't thank these guys enough for helping…read moreme get all of her belongings out of the car and just having all around great customer service.

Would reccomend! Called thanksgiving day broken down on the…read moreside of the highway, the tow truck arrived quickly and got the job done! $100 cheaper than my insurance quoted and Johnny was very professional.

Always helpful and friendly service. Visited several times with automotive issues. If Ralph, the…read moreowner, can't find the part on his lot, he will find it as local as possible or order it aftermarket there on the spot.

From the owner: Specializing in: - Automobile Parts & Supplies…read more- Used Car Dealers - Used & Rebuilt Auto Parts

Review of General RV in Wayland, Michigan…read more We recently had the pleasure of working with General RV in Wayland, Michigan, and overall, it was a very positive experience. Here's a detailed breakdown of what stood out and a few areas where there's room for improvement. What Stood Out Wide Range of Options: General RV offers an impressive variety of choices, from their "Keep You Camping" program - considered an "industry differentiator" because it prioritizes your ability to use your RV during peak camping season and educates owners on what truly needs immediate attention versus what can wait - to various extended warranties. Their willingness to work with customers and tailor options to individual needs really sets them apart. Exceptional Team Members * Marcus (Salesperson Extraordinaire): Marcus was fantastic. He patiently answered all our questions and helped us secure a great price. His expertise and knowledge of the industry as a whole, honesty and friendly approach made the buying process smooth and enjoyable. We appreciated all of his tips and tricks while test driving and found his insight and attention to detail refreshing! * Justin (Financier and "Cliff Talker Offer"): Justin was incredibly patient with all our questions, especially when we raised concerns about General RV's service department Yelp rating. He walked us through the financing options clearly and helped us understand everything thoroughly. * Aaron (Parts Specialist): Aaron was straightforward and helpful, providing a clear list of must-have, nice-to-have, and cool items for our RV. His no-nonsense attitude was refreshing and very useful. I love that he did not try to sell us things we didn't need and answered lots of questions about water systems and electricity! * Jim (Walk-Through Expert): Jim gave us a thorough walk-through of the RV and explained all the features in detail, ensuring we felt confident with our purchase. * Andrew (Insurance Specialist): Andrew was amazing at finding the best insurance coverage and deductible combination within our budget. His expertise made a complicated process much easier. * Front Desk Team: The ladies at the front desk were attentive and helpful throughout. Even though they initially spelled our name incorrectly, they quickly fixed it and kept the atmosphere light with some friendly teasing. Areas for Improvement While the overall experience was great, the cleanliness and attention to detail inside the RV could use some work. There were small issues like the time wasn't set on the clock, dried chunky caulking around the outside lights and smeared on a window, and a receptacle so dusty that I initially thought its color was off. Improving these small details would elevate the customer experience significantly. Final Thoughts General RV in Wayland offers excellent customer service, knowledgeable staff, and a variety of helpful programs that make RV ownership easier and more enjoyable - especially for a first time buyer. With a bit more focus on the finishing touches and cleanliness, they would be absolutely top-notch. I highly recommend checking them out if you're in the market for an RV.

I do not recommend this dealership…read more First, the coating package is a complete scam. They advertise one price, but once all the additional fees are added, you end up paying almost double. Save your money and don't buy it. The sales process was also very disappointing. The salesperson kept adding extra products and services, making the final price much higher than expected. I felt pressured into purchasing things I didn't really need. The biggest issue was that the salesperson assured me my current truck was capable of towing the camper. After I took delivery, I found out that wasn't true. I ended up having to replace my truck just to tow the camper I had purchased. I feel like I was misled, and that was extremely frustrating. To make matters worse, the very first time I used the camper, my vacation was ruined. The fresh water system appeared to be contaminated, with what looked like bug eggs in the water tanks, and the water coming out of the faucets had a terrible smell. I had to spend a good part of my trip on the phone with customer service trying to get help. Unfortunately, the customer service experience was just as disappointing. The representative I spoke with was rude and unhelpful, and the woman at the front desk treated customers with very little respect. It felt like they didn't care about resolving the issues after the sale. Overall, this has been one of the worst purchasing experiences I've had. I would not recommend doing business with this dealership. I hope my review helps others avoid the same headaches, unexpected expenses, and poor customer service that I experienced.