What an awesome experience. She was running a little late but its par for the course. My…read moretraditional lash person was unavailable, so I took a stab at groupon. I purchased a lash lift and tint special. I have naturally dark lashes, so the tint wasn't necessary. She gave me a very calm and detailed lash lift. It took a little longer than the 45 mins I was used too but her energy and positivity was amazing. She also provides additional services such as facials and v-steams which I was impressed with.

UPDATE:a few hours after I posted this review she then proceeded to text MY Phone number repeatedly…read moreabout how this review was not true and then threatened to post the conversation we had in the store ( which I don't mind because i was calm, collected and respectful). And as the night went on, the burns on my face got worse, this is about 24 hrs later. I wish I could post a photo on this but I can't I am sitting in the Emergency Room having my eyes checked. So I went in for the eyelash tint and she started it and said listen I can't finish be cause the stuff wasn't sticking I was like okay. I have to go on vacation next week so what are my other options. she did suggest the extensions ( that I have been getting for years now at another place) I said okay sure. They came out so uneven and blotchy and I still paid and left a tip. I went to my car and I looked at them closer and I was like I can't leave like this they just didn't look good. and then I went in and asked if I can get them removed ( not even 3 minutes did I have them fully in. I never left the parking lot) and she said yea. And then I asked for a refund but I will still leave a tip and pay for the removal and she refused and started yelling at me and I was very calm and collected about it and she blew up and I finally ended up getting a little back but I do suggest going somewhere else if you want you lash extensions or tinting done.

I had the permanent eyebrow service and it was a great experience , everything explained from…read morebeginning to end ...I love my brows now , if you are thinking of trying Nina do so you will not regret

I HIGHLY recommend this place. First, let me say, you do not have to be a guest of the hotel to…read morebook an appointment and have services performed. I stayed here for the weekend and booked a Swedish massage and hot salt rocks to my package. Jennifer was my massage therapist. She has the softest hands but applied the pressure that I needed. You fill out an intake form that gives the therapist an idea of any medical conditions and an idea of what you need from your service and they work off that to give you a great experience. The place is extremely clean, neat, accommodating and the staff are all very professional. The locker rooms have everything you need. The robes and slides are soft and made of good quality. Cell phones/camera are prohibited in areas where services are being provided. The lounge area has a waterfall, comfortable seating and plays soft music while a relaxing scent fills the air. You can pay for a one-time service or sign up for a $80/month membership that includes services to sauna, the pool, the massage service of your choice and complimentary beverages/snacks. In my opinion, they're much better than the Ballantyne Resort. You can have an individual service or book a couples massage for two. After our service, they provided us with a glass of wine and bottled water. We then went into the sauna room and sat to detox. It was great. I love this place. I'll definitely return. Come check them out!!! Ask for Jennifer or Noshua. Thank me later!

Lisa's facial was not only efficient but also indulgent, featuring a thorough application, a…read moreleisurely pace, and delightful extras like neck, hand, and foot massages. The added touch of hot towels and the option for wine elevated the experience. Highly recommended! 10/10! I am recharged! I love this spa! I love that they offer the luxury experience with plush robes, lockers, and slides! They also have snacks, and tea to enjoy between services. I enjoyed my massage, but the facial gave me life!!!!

My Mom and I came by for a much needed spa day and we had such a peaceful relaxing time!! I got a…read morehead to toe massage from Tareva and she did a great job!!! Her massage style was firm and I greatly appreciated that. The spa itself is so quiet and relaxing. My other service was the body wrap and sugar combo and I was so relaxed I fell asleep and didn't even realize it lol. Jane did an amazing job as well. The staff was all friendly and courteous, the vibes were so peaceful. I always enjoy my time here!!!

I received a couples massage on January 1st and it was so relaxing. We recieved a hot stone massage…read moreand they used the stones throughout the entire experience. The staff were friendly and professional. The studio was very clean, down to the restrooms which I always appreciate. Tea, champagne or wine were served complimentary. There is free-parking in the parking lot and there were plenty of spots available. Gratuity was included in the service and I appreciated that. I would definitely come back again with my husband. Thank you for making the experience so relaxing and accommodating!

Allison is the BEST! After searching for a massage therapist that combines great body work and soul…read morecleansing my wish came true. 90 minutes of bliss... Allison is very professional, knowledgeable and she gives out only positive vibes. I already booked my June appointment. 5 stars plus infinity!

Allison is a master at her craft. She listened to my needs and exceeded my expectations. I have had…read morelower back pain for years. After my 1 hour visit, my back pain was gone. Not only was my body relaxed, but my mind was clear. And she is so kind. It was the best massage that I've ever had. Looking forward to my next visit.

I had a fabulous experience!…read more I just needed a brow wax, but Janet was very focused and meticulous. The location was great for me since I needed to head back to work after. I also didn't experience serious reddening after so all I had to do was touch up my foundation and head back to the office. Compared to other places in the area (at least for brows) Janet is priced really well. I'll be back!

Always wanted to try a head spa and my first time at Flow! Had Madison and she did not disappoint!…read moreShe was gentle and was thorough and explained everything she was doing or did and what products she used. The whole experience was serene and relaxing.

Great experience and the staff is wonderful. I highly recommend Flow Head Spa and I am looking…read moreforward to my next appointment.

Best results from a massage I have ever had. My right shoulder with a full torn labrum, now has…read morethe best range of motion I have had in 10 years!

Nancy did a great job on my shoulder, neck massage. She gave me helpful tips to try at home to…read morekeep my muscles more relaxed. The room was very nice and relaxing and she was very sweet.