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    Candarellas

    4.0 (3 reviews)
    Closed 6:30 am - 5:00 pm
    Updated a few days ago

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    Cupcake Therapy

    Cupcake Therapy

    (39 reviews)

    Coolidge Corner

    I'm back, again, to clarify. I wish I didn't have to leave a * to initiate a review but won't let…read moreme proceed without giving @ least 1 *. In response to Shironda W's (owner of Cupcake Therapy) she needs to take responsibility & update her forms or state the delivery policy under "Terms" on website. I was not aware (not stated on the website) the driver is not allowed to leave delivery with "random people" @ any hospital. When I instructed delivery be left with a specific floor (the cupcakes were for everyone working on that floor), I should have been contacted prior to delivery if a specific name of someone to accept delivery was required (I was not contacted). These cupcakes were not for a patient (certainly would be a very hungry patient) but for the nursing/administrative staff. Number listed on form was general number for Beth Israel Deaconess, yes, but again, if driver asked where Stoneman 5 was there would not be a problem. Again, read the information prior to delivery so driver can have any questions clarified & this problem could have been a non-issue & delivery could have been made on date & time it was promised. Clearly not the fault of the purchaser that there is a flaw in the design/content of the on-line order form. Having my contact number listed only under the billing that driver does not have, not my fault. Very easy to blame the customer (who will NEVER be a repeat customer) instead of taking responsibility for your mistake. Regarding not receiving a voice mail from me. I called when I saw an email (again no phone call) stating deliver was not made. Had you took the time to call me right after notified delivery could not be initiated, perhaps you would have done the right thing and returned that day with cupcakes while they were fresh. I called during business hours in hopes of speaking to a human being but no answer so left a VM. Very easy to put blame on customer & not take responsibility. Certainly makes me appreciate companies that do right when an issues arises. Do better for the next person!!!!!!

    I was really excited to try this place! I ordered the dozen…read moreassorted cupcakes and chose a wide variety. The cupcakes are cute, but the taste wasn't the best. We tried the buttercream frosting and the cream cheese frosting. Buttercream frosting was a bit sweet, I preferred the cream cheese. We ordered for the day before the party and put the cupcakes in the fridge. Would recommend taking them out for about an hour so the frosting softens up. TBH the cupcakes were good for allergen friendly cupcakes but if you don't have any allergies then the cupcakes just don't compare to regular ones. I would consider ordering from them again if I needed allergen friendly cupcakes. Otherwise likely would not choose this bakery if I need regular old cupcakes. PS It is delivery only, no pick up option.

    Candarellas - desserts - Updated May 2026

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