Amazing Customer Service . Affordable Price Friendly . Very Timely Service…read more Highly Recommend !

As always, good service. Very personable and professional…read morestaff I used the store on Gervais Street thank you

Much of what this practice seems to handle are cases people never anticipated ever being a part of…read moreand are truly up against it trying to fight massive banks or insurers with so many resources. It's a miserable place. There is no one I would pick but Dave and his team if I ever encounter something like this again. I was victimized by a sophisticated bank fraud where my account was hacked and compromised online. Initially, my bank credited the loss, then months later reversed course and left me facing a five-figure negative balance they claimed I owed. Essentially trying to pin the loss on me falsely. It was overwhelming feeling and I didn't know where to turn for my specific case. I could not find anyone local to me in the upstate. I reached out to Dave and his team to ask about what steps were needed. After flagging down the resources he needed to understand my case, Dave took the time (and many back and forth emails) to actually understand my situation and explain my rights under federal consumer protection law in plain English. The most important thing that stood out to me in my interaction with Dave was how he was honest and clear about expectations. He never overpromised. From the first conversation he was realistic about the challenges, the likely range of outcomes, and how the process would work. Ultimately, the bank decided to randomly take a 3rd look at my case and resolved it in my favor literally the same day Dave was putting together the materials to send on my case. While it was a great result for me, it was unfortunate for the practice, who reaped no benefit from that result. I was really impressed with how he took that news and was genuinely happy things resolved themselves in my favor. To me, I felt that I should repay his guidance and straightforward approach by spreading the truth about his professionalism and my experience here. If you're dealing with the genuine stress of a bank or a consumer issue and feel like you need an advocate, Dave is who you want in your corner!

Dave and his team are truly the best at what they do. I stumbled upon Dave when asking a question…read moreon Avvo after I had my identity stolen. Dave was thorough, knowledgeable, communicative, and very honest in terms of what to expect throughout the process--ultimately netting me multiple settlements and restoring my identity. His staff cannot be outdone anywhere. They were genuinely friendly, consistently available to answer questions, and just generally pleasant all around to work with. The outcomes of my cases more than surpassed my expectations and I'm truly grateful to Dave for his representation as well as Kristy and Janel for their hard work on my case. They often helped just by bringing levity during a very stressful time and I'm so thankful to them.

I was pleased with courteous Silver Jewelry Repair,…read more An Antique 1920's watch repair, and Advice on a display stand.

This wonderful little family owned & operated jewelry store did a fantastic job repairing my…read morehusband's watch, which had been broken for years. The owners (a kind husband & wife duo) welcomed me as soon as I walked in, even though I was a bedraggled mess, having rushed over straight from the car wash in my least polished outfit to make it before they closed. Despite my appearance, they treated me like a VIP & were happy to help. One watch just needed a new battery, but the other required a delicate repair. The cost was far less than I expected & they had the work completed in half the time they expected, which was already reasonable. The store is small, but is clean, well stocked with a wide selection, especially for its size. If they don't have the item you're looking for, they are willing to order it as long as one of their vendors carry it, and the pricing is quite competitive as well.

Called to see if they worked on Shark vacuum cleaners. My vacuum cord is frayed in three places…read morefrom always curling around the handle holders when done vacuuming. The guy asked me how old the vacuum was and I told him 4-6 years, didn't really know. He said it's time to get a new vacuum cleaner. Shark's only last about 4 years. I told him it's just the cord I needed to replace. He said Shark doesn't sell many parts and couldn't work on it. So I called another store, not knowing there were two of these stores. This guy says "Yeh, we can fix Sharks...call the Forest Drive store. I told him that's who I already called. He said he'd call the Forest Drive store. So I called back and the guy now said bring it in and he'd look at it. He'd fix it if he could get the part. I took it to him and he looked at it and said he'd "TRY" to fix it but if he couldn't he'd let me know before he started because he didn't want to damage anything on the vacuum and didn't want the responsibility of breaking it. So I left it with him. He said he'd get it done in a week and call me when ready. I'd not heard from him after about 13 days so I called to see about the status. He said "We can't fix it and I left you a voicemail." I had no voicemail at all on my mobile phone. I told him I'd come down and pick it up. When I went in to get it he pulled off the vacuum canister front and said "See here, this plastic area...all these tabs will break off and I don't want to break the machine getting cover off, so I can't fix it". I took it Vacuum Center in West Columbia and they said "no problem...left it with them and they said it'd be ready in about 4 days". Will not step foot in this place again, and from some of the reviews it looks like a lot of folks have had issues.

-Irmo Store: Christopher Took in Ryobi 21 in, 40V,…read moreself-propelled mower. It was fixed while I waited. Required a new brain. Took less then 30 minutes. It doesn't get better than that.

I did a review and the company responded to my review saying they are so sorry for my experience…read moreand to contact them with the phone number they listed. Same old phone number that doesn't reach a live person.....but has you leave a message or tell you to got the Internet and schedule an appointment. I've gone to the BBB and CPA with reports on them and it's taken hours of my time fulfilling requests for information. It's to the point where I did not get a refund on the money I'd given them for a totally bad diagnosis of my problem. Worst company I've ever dealt with. I'd left messages for them to call me...have never had one call. BBB thought it must be a scam company. Do not use this company!

Eric was very polite, contacted me when he was on the way. Very Informative and Knowledgeable!!…read more Would welcome Eric again for his expertise!!

I have been to this place every time I have a computer issue...no matter if it's big or small…read more Best customer service EVER! I never wait long to speak with someone whenever I go! The people who work there are so knowledgeable about their craft and they aren't stingy with that info. GO HERE! I trust them with all my tech needs!

I'm so grateful for Experimax! I updated the OS on my 2016 Macbook Air and didn't back up the…read morecontents on an external drive. A few days later, my admin password stopped working and unfortunately FileVault was on! I stood to lose 4 years worth of files. I spent a long time with Apple support on the phone, online. Both times, their final recommendation was to just wipe out everything and start over. Fortunately, Experimax was able to rescue me. I had a password for the hard drive itself and Eric was able to boot the computer using another device, which allowed me to get access to the hard drive. He patiently let me hang out at the store uploading files into iCloud. Afterwards, I had the hard drive wiped out and installed Catalina. The cost was ~$87. Many thanks!

Left my device in the store with the repair guy for a screen fix and while I was shopping I…read morereceived a notification that someone was trying to access my email and they were trying to access it from that location. I went back and retrieved my device and confronted the gentleman about the attempt to access my email which he thoroughly denied. However, there was no work involved the address location, was clearly given. So I don't trust them at all.

Responsive and the price was reasonable. The battery was replaced within the estimated time.read more

I received a very quick & affordable quote from the Cellular Doctor to repair the broken screen on…read moremy iPhone. I was happy to see that they were open on Saturday when other shops weren't, especially with an impending ice storm approaching. I really needed my phone repaired ASAP. Sure enough, I was greeted with excellent customer service from the moment I walked through the door. Freddie assisted me with my phone. He was very knowledgeable & said that he would be right back in about 5 minutes. I couldn't believe that in roughly about that time, I was paying for my repaired iPhone. Initially I couldn't remember my password to get back into my iCloud account. He offered options to help restore it. Thankfully, I remembered once I got home. I was able to use my phone again & charge it up just in case I lost power during the ice storm. I'm so grateful to Freddie for walking me through the process effortlessly. I'll be returning (hopefully no time soon) if I need help in the future. He saved me from having to purchase another phone, which I wasn't ready to do yet. I'll definitely recommend this location to others who have problems with their devices.

Knowledgeable & friendly service. He fixed my phone quickly and at a fair price. Highly recommendread more

We bought a new boat from Lake Norman Marina. We worked with Chris Tyrolt who was so kind and…read moreprofessional, extremely patient while he helped us build a dream boat and easy to work with through every step of this tedious process. He made this purchase most enjoyable. The boat is gorgeous. Jason who helped us in financing was professional, knowledgeable, and also a joy to work with. David was knowledgeable and patient as he gave us an expert tutorial. Burt was there to assist in getting our boat home and safely tucked away. He was amazing in giving us additional instruction that was very much appreciated. This team is to be praised for their efforts and all their heartfelt genuine care. We have never had such a seamless experience as this making a large purchase. They are truly a great group of gentleman and our experience with this company was unsurpassed. Thank you kindly!

We had the best boat buying experience. Even being in a different state they made everything so…read moreseamless. So quick to reply to all our texts and questions. When we arrived our boat was ready and we even got to enjoy some complimentary ice cream while we waited. The store is dog friendly as well, so the whole family got to hang out while we signed papers. Can't say enough good things, we will also be storing our boat here with them and I am sure the excellent customer service will continue.

Guitar Center was such a cool store, and I had a blast simply walking around it! I'm not a…read moremusician, but I still loved meandering around and looking at all the guitars, drums, pianos, stage lights, etc. I loved how they also had a room where you could schedule lessons, as well as equipment available for rental. Perhaps something to keep in mind for the future! Even though I can't pontificate on the specifics of their merchandise, Guitar Center was still such a fun place for a novice like me to wander around for a little while!

Perfect experience! I bought a guitar at this location, staff was friendly, knowledgeable. I would…read moredefinitely buy a guitar at this location again. Special thank you to Mr Mangleione staff member for all your help. They have a nice selection of new and used gear, worth the trip from sumter to shop this store..