After cataract surgery my eyeglass script needed to be changed. I gave my frames to them to send…read moreout for new script to be installed. They told me approximately 2 weeks. I called after 2 weeks and they we not in. I called a few days later, still not in. they kept telling me they didn't know why they we not in. All I kept getting was NO ANSWERS!! I asked why didn't they call their vendor. 4 weeks later glasses came in I opened the glass case put a soft cloth on them to clean and the frames broke in my hand. I will never go back to these Jokers again. There are many good eye care places in our area, this is not one of them!!

I went in today to have a regular eye exam. The doctor said my eyes didn't change very much at all…read moreand I said well you know I usually wear my contacts so he looked in my file and said well your contact prescription is pretty much the same. Do you want to order some contacts? I said sure. So I got to the desk to check out and the woman behind the desk said we will bill your insurance company but today you need to pay $59.99 for a contact exam. I told her I did not have a contact exam and she said well you did and you are being charged for it. I said the contact exam is a different exam. I asked her to get the doctor and she refused!!!!! I had only one exam for my regular eyesight. She proceeded to tell me if I order contacts I gotta pay for an exam. I told her I'm not paying for any exam nor do I want any contacts. The doctor is great, but I do not appreciate trying to be ripped off for a charge for a service that I did not receive. I will never go back there again.

After having a negative experience with an eye doctor at one of the large chains, I asked my…read morefriends which optomitrist they would recommend in the Syracuse area. Krzyzak Eyecare was recommended more than anyone else, so I decided to give them a try, and I'm very happy that I did. It did take a few months to get in there initially, so if you are reading this and thinking about schedueling an appointment, plan accordingly. While I usually hate waiting, I considered this to be a good sign that people are happy here and that I was making a good choice. For my exam, I met with Dr. Michael Krzyzak, who I felt was very personable and did an excellent job explaining what he was doing and what the best options were for my situation. After the exam I met with the absolutely wonderful Alicia, who helped me pick out my new frames and was very thorough in making sure that she had the perfect measurements for my new progressive lenses. When someone knows what they are doing like she did, it adds a whole new level of value to buying your glasses in house, rather than online. And when I came back to pick up my new glasses, she made me feel like a VIP even though I am new to the practice. The whole experience was everything that I could have asked for and I'm so grateful to have found an eyecare team that I have complete confidence in and will now stick with.

I have been here twice. The first visit was with Dr Wells and the second with Michael Krzyzak. Both…read morevisits were a great experience. Both doctors took the time to explain things so that I understood my eyes, issues, etc... versus my prior eye doctor who would say, "you have astigmatism". With no further explanation. I appreciated the time spent with me and taken to confirm that I had no further questions. I did not feel rushed at any time. The optician who assisted with my contacts was also very nice and patient - if you haven't worn contacts, what a task learning to put them in and out! You've been warned! She was encouraging and never made me feel rushed. They've got a new patient to add to their roster and I would encourage anyone I know to go there too.

Dr Shelton is by far the best O.D. I have ever seen. She is extremely thorough with your eye exam…read more The time spent explaining your eye health and proper lens selection was outstanding! Absolutely amazing how professional her attention to detail the entire visit. I travel from out of state to receive her expertise. She deserves 10/10 stars! Thank you

The entire team and atmospheric is amazing. Very helpful but not pushy. They listened and…read moreexplained everything very well. I will be going back every year for my exams

I want to thank Joe for immediately stepping in to help with an issue I had that caused my pair of…read moresunglasses to be slightly crooked. All I did was walk in and he was seriously one of the best people/employee I have seen serve me. Thank you Joe and Frameologly Optical!

I keep telling myself, "I have enough; I have enough"... eyewear, that is! But, I gotta tell ya,…read morewith Frameology Optical and Stacey Murphy around, I never win the argument with myself !! Stacey is just an amazing individual with whom to work when purchasing eyewear and her stock is so imaginative that I invariably leave the shop with another wonderful, fun-filled pair of frames. Her stock goes from conservative (not me) to crazy (me) and Stacy's opinion always rings true. I HIGHLY recommend this establishment because not only is the product amazing, but the customer service is prolonged, lasting long after you leave the store with your new purchase. Thank you Stacy and the FO team

Having only been in the Syracuse area for a year I had not found an eye doctor to call my own! I…read moreneeded someone who could be covered with my out of state insurance. Glad I picked Dr. Dave. This place is clean, quiet, and fairly easy to find. Each member of the staff treated me with kindness. The exam was thorough and all of my needs were met.

I needed to change from Hard contacts to Soft after 30 years and have always gone to Empire Vision…read more They were not able to get me in without a long wait, so I did some research and found See Sharp Eyewear. EXTREMELY pleased with Dr. Dave, and his staff. Did a very through eye exam and listened to my wants and needs. I am sending everyone I know to his business. You will not be disappointed.

Dr. Safran is incredible!! Great eye care and he did my cataract surgery and even followed up with…read morea call to see how I was doing. I highly recommend

I always have the best experience here. Everyone is very friendly and helpful and they have a HUGE…read moreselection of glasses!

A good optometrist is hard to find - thank goodness for New York Optometric…read more I just moved to Syracuse, and I needed to get a pair of glasses adjusted - badly. I wasn't able to find an optometrist through "normal" means (ie., asking around, searching for reviews, etc.), so I went to one that I had seen in Armory Square. When I realized that said place wasn't going to work (see reviews for Spec's), I complained to a friend, who recommended New York Optometric. I went straight over and found that they were slammed. It was during lunch hour, there were three or four groups of people looking at glasses, and there were only two people on staff. Despite this, they managed to handle each customer quickly and seamlessly, and I was in and out within 15 minutes. Lou, the owner, adjusted my difficult glasses with ease, and I'm finally able to wear them. AND he didn't charge me a cent to do it (even though I had bought the glasses somewhere else). He waved as I left and said that if they didn't work, to come back, and they'd be happy to take another look at them. And one thing's for sure: I will definitely be back to New York Optometric.

I came with a prescription as my provider wasn't in network with my new insurance. Had what I…read morethought was great experience with Steve, only to be called the next day and told I had to come back in because the glasses he sold me weren't actually available. An hour round trip drive and got there to find out the order was wrong and the glasses he ordered were ones we eliminated as options and not what I even chose the day before. The woman "helping" was the rudest, condescending, uncaring horrible person. She blatantly told me the things Steve told me to help make decisions about frames weren't true and did nothing to help in the selection process but then provided no useful information to help either. She was disrespectful and unprofessional. Don't be taken by the slick sales and poor customer service.

Doctor Mondo has been our eye doctor for probably 20 years. We adore him and trust him implicitly…read morewith our eye health. My hubby has an enlarged optic nerve & Doctor does special exam every few years to monitor it properly. Highly recommend.