I hate shopping, and this was one of my best shoe experiences. I explained some specs I had about…read morewidth, footbed, use, etc and I had two pairs tried on, picked out and paid for within about 20 minutes. And the selection was great.

I am not sure what has changed, but my most recent experience at Fritz Shoes deviated sharply from…read morethat experienced over the last 32 years. I had developed high levels of trust regarding the quality of stock, staff knowledge and representation of products and the store standing behind the forgoing. I bought a pair of ($160) Birkenstock sandals that fell apart after 2 summers. I brought them, complete with the receipt, into the store where photos were taken, a commitment to bring the issues to the Birkenstock representative was made with a promise to get back to me. Months passed with nothing so I returned to the store and, in the absence of the staff member I spoke with earlier, I left a message. Months passed. I called and spoke with the staff member and then to Daniel who said he would look into it and get back to me... nothing. I returned to the store and left a message for Daniel. Now, following several weeks of silence, I have given up.

I purchased a sweater at the Elliot Row Penticton store in 2019. I purchased an awesome sweater…read more The stitching came loose around the collar. I took it back and Lori(?) dealt with it without a hint of despair. This was the last sweater in my size so she sent it to their tailor to have it repaired. Once repaired it came apart again. The Elliot Row staff looked closer at it discovered it was a design flaw with that particular sweater. They immediately offered to replace it for equal value for any item(s) in store. The staff was/are professional in every way. Their product knowledge, selection and service level are high. I will shop there for the foreseeable future. Support local business, shop online. Thanks.

The shop is actually called Elliot Row Men's Wear, and the owner has no buss. Ethics. I purchased a…read morebelt ($65) we get home find it is defective, i form the manufacture, who forwards it to the store. The owner (lady) makes the arrangement to send me a belt for my son ASAP because of his concert in 5 days. She asks for the numbers on the back, I ask my son to relay them to me as I am out of town, he gave the wrong ones, or didn't look, typical teen, now she says there is to much confusion and will not honour the agreement she made, and to do now what she wants my son will not have the belt as promised by her, if she had said this a week and half ago we might have had a chance to correct it before his concert. She has no ethics, the salesman pass the buck, and she speaks with a forked tongue.

The cutest darn store - came here in 2019 and now that we are finally able to escape the US, I was…read moreso excited to come back and visit Penticton and find the store just the same! Super chic and I could imagine it easily fitting in to my own neighborhood in Seattle. Im fact if you need a change of pace- please come open the same store in West Seattle! The staff is always full of super hip, sweet gals - highly recommend

My favourite shop to visit when I'm in town. I love looking at all the new pieces Ad Hoc has in…read more Baggu, Sunja Link, Strathcona Stockings, Anna de Courcy...just to name a few favs to check out. Sometimes the shop will have a really good sale section as well. Definitely stop in here if you are looking for something special. If you are with familiar/enjoy Vancouver's Gastown area or Main Street then this is the place for you.

Great Little Mall! Very clean, bright and friendly. Find what I need every time I go.read more

Just a small and simple mall. If they want to attract more of a younger crowd, they should update…read morethe stores with H & M and Forever 21.

Beautiful shop with irresistible women's wear and accessories in downtown Summerland. Much of the…read morestock is also custom designed fabrics and styles by the owner. Do have a look.

From the owner: We're excited to announce that we've added a Penticton location for Sass Boutique. You will find…read moreus in the beautiful historic buliding located at 25 Front Street. Sass Penticton will carry different lines to Summerland with some merging. We remain loyal to our Summerland customers and hope to promote Summerland through our new boutique. Sass is a well known boutique for women's clothing and accessories. We specialize in carrying unique clothing lines that you won't find everywhere. Our aim is for quality, style and comfort. Some of the clothing lines are: Sympli the Best, Click and CMC, Bali, Simon Chang and Neon Buddha. We have a local textile designer, Susan Lopatecki, who makes clothes for our boutique. The staff at Sass Boutique are very friendly, knowledgeable and helpful.

Terrible Business Practices - In August 2015, attended the summer sale while on holidays, purchased…read morethree items and when it was realized the one item was prohibitive in price asked to have it taken off/returned. The Manager would NOT accommodate and stated that it was a final sale. This all occurred while still at the counter! This was not the first time shopping at this store but it will definitely be the last!!! How hard up can this clothing store be with this kind of service to returning customers.

This store is a little on the pricy side but the selection is simply amazing, the lingerie is…read morebeautiful and the customer service you get is absolutely the best of any retail store I've ever been to in my life. Support local and shop there!

I'm pretty disappointed in my recent experience with Peaches. Not the actual visit, but my…read moreexperience after. I went in for a bra fitting and ended up leaving with two bras. Upon getting home, and trying again, I realized one was too big. I thought, no big deal, I'll just bring it back and exchange for a different one but thought to check the receipt first. I then noticed that it said due to covid, no exchanges or returns would be allowed. I messaged them to clarify since it had only been a couple days and they basically said it was my fault as "so and so asked how things were" and "We always ask you to check your fit before you leave to make sure you are happy". Well at the time, it did feel like it fit and now, the ladies bunch in the front and I have to do it up on the last clasp to get any support. I'm sorry, but everyone knows that in a short amount of time, this will be stretched more and unwearable as I have a bigger bust size. If I knew exactly what worked, I would have just walked in, bought my size and left. But that is why I went to a specialty bra store and not Walmart. I can understand covid restrictions and I guess it is my fault for not seeing all the apparent signage but it would have been nice to still say something at checkout to double make sure. I have always been able to exchange a bra just bought from a specialty store. Anyways. I guess I'm glad these were on sale so I'm not out hundreds of dollars.

I love everything about this shop. Diane (owner) is such a lovely and talented woman. Not only does…read moreshe have great taste in what she brings into the store, she also creates a wide range of beautiful clothes, dressing gowns and bed linens. In some ways I'm glad I live 8hrs away, because I buy something, or 4, every time I walk through the beaded door.

Fantastic to work with. Very much appreciate such professional service. So helpful when deciding…read morewhat I wanted.

From the owner: Since its founding, we at Budget Blinds have proudly served the local community by offering high…read morequality and stylish window coverings for any occasion. Our goal is simple: to provide you with the best products and services in order to enrich your home environment. Our lavish selection of window treatments includes shutters, blinds, draperies, and shades. Regardless of the window's size or shape, you can rest assured Budget BlindS will have a customized window coverings solution ready for you. Call us today to schedule your free in-home consultation. We'll bring you the highest quality and most fashionable window coverings available today. We're looking forward to helping you beautify your home!

I took in my class ring for what I thought was a simple sizing. I figured the work should take a…read morefew days at most. After almost three weeks I finally phoned them as I thought they might have lost my phone number. Based on the response of the person on the phone they had not even started the work yet. I was informed that they would 'call me' Three days later I received a call that the ring was ready. When I went to pick it up I discovered that the stone (which is synthetic) looked like it had been 'cooked.' The color had changed from a sparkly sky blue to a muddy greenish blue that looks like there is algae underneath it! When I questioned the damage, the explanation given was that in order to size the ring heat had to be applied and the heat damaged the stone. I think a competent jeweler would have advised me of that up front. No apology or correction was offered...we will never do business there again and suggest that you take your business to more reputable jewelers.

I love gold dust. Don the owner and his staff Tao, Lois, Marcia, Vanessa and the rest of the staff…read moreare the best. They really care about their customers and go above and beyond to make their customers happy. Don can fix anything and design anything you want. They have a great selection and my family has been very happy with their many purchases. They are down to earth and make you feel comfortable, not a snobby jewelry store. Highly recommended! I wish I could give them more stars.