Terrible Business Practices - In August 2015, attended the summer sale while on holidays, purchased…read morethree items and when it was realized the one item was prohibitive in price asked to have it taken off/returned. The Manager would NOT accommodate and stated that it was a final sale. This all occurred while still at the counter! This was not the first time shopping at this store but it will definitely be the last!!! How hard up can this clothing store be with this kind of service to returning customers.

Beautiful shop with irresistible women's wear and accessories in downtown Summerland. Much of the…read morestock is also custom designed fabrics and styles by the owner. Do have a look.

From the owner: We're excited to announce that we've added a Penticton location for Sass Boutique. You will find…read moreus in the beautiful historic buliding located at 25 Front Street. Sass Penticton will carry different lines to Summerland with some merging. We remain loyal to our Summerland customers and hope to promote Summerland through our new boutique. Sass is a well known boutique for women's clothing and accessories. We specialize in carrying unique clothing lines that you won't find everywhere. Our aim is for quality, style and comfort. Some of the clothing lines are: Sympli the Best, Click and CMC, Bali, Simon Chang and Neon Buddha. We have a local textile designer, Susan Lopatecki, who makes clothes for our boutique. The staff at Sass Boutique are very friendly, knowledgeable and helpful.

Wonderful, friendly shop with a wide variety of swim wear! Love their mix and match selection.read more

I purchased a sweater at the Elliot Row Penticton store in 2019. I purchased an awesome sweater…read more The stitching came loose around the collar. I took it back and Lori(?) dealt with it without a hint of despair. This was the last sweater in my size so she sent it to their tailor to have it repaired. Once repaired it came apart again. The Elliot Row staff looked closer at it discovered it was a design flaw with that particular sweater. They immediately offered to replace it for equal value for any item(s) in store. The staff was/are professional in every way. Their product knowledge, selection and service level are high. I will shop there for the foreseeable future. Support local business, shop online. Thanks.

The shop is actually called Elliot Row Men's Wear, and the owner has no buss. Ethics. I purchased a…read morebelt ($65) we get home find it is defective, i form the manufacture, who forwards it to the store. The owner (lady) makes the arrangement to send me a belt for my son ASAP because of his concert in 5 days. She asks for the numbers on the back, I ask my son to relay them to me as I am out of town, he gave the wrong ones, or didn't look, typical teen, now she says there is to much confusion and will not honour the agreement she made, and to do now what she wants my son will not have the belt as promised by her, if she had said this a week and half ago we might have had a chance to correct it before his concert. She has no ethics, the salesman pass the buck, and she speaks with a forked tongue.

I love everything about this shop. Diane (owner) is such a lovely and talented woman. Not only does…read moreshe have great taste in what she brings into the store, she also creates a wide range of beautiful clothes, dressing gowns and bed linens. In some ways I'm glad I live 8hrs away, because I buy something, or 4, every time I walk through the beaded door.

Normally I'm not a shopper of Winners but when I visit Penticton I go to Winners. I use to shop…read morehere a lot in high school as there is not many places in this small town but I like this one. I found my favourite brand of candles here and bought a bunch. Cooking items are also plentiful and scored some good items. Once and a while they get really good random things in like Weleda products for cheap. I check this place out about 3 times a year. -Free parking -Washrooms -Spots to sit at the front -Moderately tidy

I always find something good at this store!…read more I would off course prefer if the women's section was larger... But it's the quality that counts!

In addition to having awesome high quality merchandise, i must give a special shout out to Freeride…read moreand one of their employees Alyssa who went above and beyond in figuring out a way to get me back the wallet I lost while vacationing in Okanagan valley. It had everything in it- passport, Id, wallet, money etc. Someone had found it on the beach and taken it to Freeride, who then turned it into the police, and even tracked me down on Facebook in order to contact my employer to contact me so I'd know to go to police. I had to do extra work to find out who freerides was as they hadn't left contact info to take credit for their amazingly generous efforts on my behalf. Of course, visiting their store after this I was very delighted to have an excuse to purchase truly chic high quality shoes, bikini, and T-shirt. Would definitely recommend stopping in to see the great merchandise and staff if you get a chance!