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    Ad hoc

    3.8 (4 reviews)
    Closed 11:00 am - 5:00 pm

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    Elliott Row

    Elliott Row

    (3 reviews)

    I purchased a sweater at the Elliot Row Penticton store in 2019. I purchased an awesome sweater…read more The stitching came loose around the collar. I took it back and Lori(?) dealt with it without a hint of despair. This was the last sweater in my size so she sent it to their tailor to have it repaired. Once repaired it came apart again. The Elliot Row staff looked closer at it discovered it was a design flaw with that particular sweater. They immediately offered to replace it for equal value for any item(s) in store. The staff was/are professional in every way. Their product knowledge, selection and service level are high. I will shop there for the foreseeable future. Support local business, shop online. Thanks.

    The shop is actually called Elliot Row Men's Wear, and the owner has no buss. Ethics. I purchased a…read morebelt ($65) we get home find it is defective, i form the manufacture, who forwards it to the store. The owner (lady) makes the arrangement to send me a belt for my son ASAP because of his concert in 5 days. She asks for the numbers on the back, I ask my son to relay them to me as I am out of town, he gave the wrong ones, or didn't look, typical teen, now she says there is to much confusion and will not honour the agreement she made, and to do now what she wants my son will not have the belt as promised by her, if she had said this a week and half ago we might have had a chance to correct it before his concert. She has no ethics, the salesman pass the buck, and she speaks with a forked tongue.

    Ad hoc - womenscloth - Updated May 2026

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