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    Canadian Appliance Source Hamilton

    2.0 (13 reviews)
    Open 9:30 am - 7:00 pm

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    4 months ago

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    Goemans Appliances Stoney Creek

    Goemans Appliances Stoney Creek

    1.9(19 reviews)
    3.5 km
    $$$

    We bought a fridge from Gorman's in February and 3 months later the freezer isn't working properly…read more Still under warranty and despite our follow up with their customer service, there has been no follow up or resolution . We had one service call and the guy thought it was a Freon leak but didn't know for sure and didn't fix it. This has been going on for months! Don't waste your money with them. The worst customer service I have ever received. I think they are putting us off and letting the warranty run out so they don't have to do anything.

    Bought over 25000 in appliances. Worst decision i made. First off the delivery company was a…read moretotal disaster. Partial deliveries, wanting to come weeks after they delivered the wrong stove( thx Joe from Stoney Creek) and the refridgerator was delivered with the wrong handles. When the fridge was unpacked and moved into place by 2 people a screw was protruding form the underside and scratched the floor moderately deep neccisitating replacing a section of the floor. Customer service keeps delaying answering me and gave me a check for the materials but not the install cost. They then directed me to Jenn Air for the rest. I bought thru Goemans I should be able to resolve it thru them. Very poor customer service and the manager of the store another Joe couldnt get me off the phone fast enough. Save yourself the aggravation buy somewhere else. I have to admit this is the second time I purchased with them the first time they scratched my new floor again but i dealt with the store and resolved it. NEVER AGAIN WILL I DEAL WITH ANY STORE THAT IS AFFILIATED WITH GOEMANS AGAIN

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    Goemans Appliances Stoney Creek
    Goemans Appliances Stoney Creek - Goemans Stoney Creek 17,000 sq. ft. + flagship showroom.

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    Goemans Stoney Creek 17,000 sq. ft. + flagship showroom.

    Peter Martin Appliances

    Peter Martin Appliances

    2.7(11 reviews)
    13.1 km
    $$

    Peter Martin's employees delivered my washer and when they realized there were clips on the bottom…read moreof my barn doors, I went to my basement (my trap door basement in the winter) ans got them a screwdriver. They didn't use it then they broke my clip, shoving the washer in. I called Peter Martin and spoke to him and he told me to replace the clip. I couldn't find the clips by themselves and then I got very ill. The next time I called Peter he had no recollection of speaking to me, could not find my file and when he did he only could find my email I wasn't even given a name. He said he could not remember speaking to me about my claim and then yelled at me because he couldn't find any of my information and then he hung up on me! I am disgusted by the way he treated me. His customer service skills are very lacking and considering they are supposed to service their own products, the fact that he didn't even have my name written down is quite disappointing. The way he treated me was vile. I would not recommend buying a product from him ever and he is a complete rude individual. I do not care how long he has been in business I would prefer to get my money back than to deal with him or his rudeness ever again! Photos attached. This is jow my barn door looks now thanks to him and his son who did my delivery.

    We just bought a Frigidaire washing machine from Peter Martin Appliances and it's fabulous! Really…read moregood quality and it holds a lot of laundry. The men who took the old one away and installed it were efficient and friendly (the whole thing took them about 20 minutes!). Very happy.

    Canadian Appliance Source Hamilton - appliances - Updated May 2026

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