We were looking for an extension rod for a ceiling fan, and had been to two of the big box stores…read more(one was where we originally bought the fan) and neither had the rod in stock, or were willing to order one for us. We came to Home Lighting Factory Outlet, and the gentleman (sorry didnt get his name) was quite willing to help us out. Although he didnt have exactly what we were looking for in stock, he was willing to order it in for us, or even to go as far as to paint the rod that he had in stock the right colour for us. In the end we decided to go with what he had in stock, as it tied into one of the colours on the fan. We will certainly be back again, as we continue with our lighting updates.

If I could give less than 1star, I would. I ordered 2 bathroom vanity lights. Special order. No…read morerefund. $800 Said it would take 2 weeks. It took 8 weeks minus 2 days. And the order was wrong. I wanted brushed nickel. I got polished nickel. Which is shiny. Doesn't match my new renovated bathroom. I'm so disappointed. And they had the audacity to blame us for ordering the wrong item. The manager actually said it was our word against the girl who did the order. She said it was posted on the wall. Well maybe it is now. But the girl who did the sale went on the computer and told us yes we could get it in brushed nickel. Well I guess they got my $800 and they won't make this right. They will never get another dime.

This company is amazing. I will be ordering all my lights and fans from them going forward. Not…read moreonly did they work with my needs when ordering, when there was a problem with the fan we installed they handled it right away, and got a resolution to the issue quickly,. You will not regret ordering from them.

These guys are amazing…read more We moved into a really old house when we got to cambridge and pretty much every light fixture needed to be replaced. In total, we have purchased 6 fixtures and couldn't be more pleased with them and the service we received from the staff. First we bought a fixture for our kitchen that didn't work well in the space. The shoppe was more than willing to take take it back even though it was opened and they worked with us to find a better piece. The next time we were there we bought s few more fixtures, including a large one fir our dinning room. After a few weeks we noticed that the organza on the shade was pealing off. I was a bit irritated by this but when I called to complain the staff were amazing and ordered me two more! Not only this, they trusted me enough that I didn't even have to bring in the original shade. I've never seen this type of service. I was very impressed, now I refer everyone there :)

Thanks to the friendly knowledgeable staff with their professional help in selecting pendant…read morelighting as well as a few table lamps. Amazing selection and incredibly helpful with quality at reasonable prices Dave

From the owner: We strive to offer our customers the latest selections and superior service as we continue to be…read moreNiagara's GO TO Lighting showroom. Together with the City Lightz staff we will continue to provide the Niagara Region and beyond with the excellence they have all come to expect.

Living Lighting, Hamilton, , was fantastic. The owner, manager was very pleasant to deal with. We…read morewere looking for ceiling lighting. Everywhere else the prices were much higher. He discounted the ceiling lighting to approximately half price of anywhere else. He also discounted a floor model light fixture, and a second one as well. We would not hesitate to give this store more business. Also very polite to us.

From the owner: We believe in making good lighting happen, the way you want. We enjoy helping our customers find…read morethe perfect lighting inspiration for any space, style and budget.