A long-overdue review for this place, but I thought of them today and they are great. Last year, I…read moregot my mailbox keys copied for my condo, and it works fine. I also remember it to be relatively cheap, like $3 or so if I remember correctly. Pricing will vary depending on your type of key. Better value than Canadian Tire, which charges about $6~ flat per key. It doesn't matter if it's a mailbox or door key. I also remember the man working the counter was really nice. I've gotten a few more keys done over the year, and sometimes, I had to resort to Canadian Tire or Walmart even if I don't quite want to. Why? The only issue is they open only on weekdays and close quite early on weekdays, so I don't make it there on time.

This is the fourth time I'm come here to duplicate a security key. The service has consistently…read morebeen friendly, fast, and good quality. The key keys has always worked (they include a warranty). The price still remains $10+tax.

Great service! My key broke in the lock and I called the Lockman. They had a locksmith at my place…read morein less than an hour. They knew their way around my high security lock and had the problem fixed very quickly. They were professional and well priced! I'd recommend them to anyone.

They did NOT provide a quote upfront for a door repair and then gouged me 3700$ for a simple fixread more

I highly recommend Clean Installs! They demonstrate professionalism from the moment of first…read morecontact, to installation and follow-up. I'm very pleased by how quick and easy the process was to install (took less than 30 minutes). They arrived on time and prepared with all tools. The workmen communicated with respect towards each other, which assisted in getting the job done fast. Even more, Dwight went over and above to make sure that I had everything that would make me happy -- even stuff that wasn't described in my initial email (wire concealment, LED lights). The installation looks amazing! Zero imperfections. And they left no mess behind.

I contacted this company for a quote and clearly explained that I needed an alarm system for six…read morewindows and five doors. The salesperson discussed my requirements with me, provided a quote, and I signed the contract. Since I wasn't familiar with the technical details of the contract, I trusted that it reflected what we had discussed. When the technician arrived, I was told that the contract only covered one window. If I wanted the remaining five windows included, I would need to pay nearly $500 more. I feel the sales process was not transparent. The quote I received did not accurately reflect what I had requested, and after I signed, I was told it was my responsibility for not catching the discrepancy in the contract. While I understand the importance of reading a contract carefully, I also believe customers should be able to rely on the salesperson's explanation matching what is actually being sold. Overall, I was very disappointed with the lack of transparency and the way this situation was handled.

We had a great experience with Protection Plus from start to finish. Brandon, the project manager,…read morepersonally helped us with the scheduling and quote and took the time to walk us through the entire process with clear explanations, which made everything feel easy and well-organized. Scheduling was smooth, the installers arrived right on time, and the installation itself was excellent. The team was polite, professional, did a great job, and cleaned up after themselves. Overall, a seamless and very positive experience. Highly recommended!

This is an excellent home security company. Brant was terrific at honestly assessing what we needed…read moreand offering a complete solution. The installation was quick and very professional. I've had the system for a few months now, and it has worked flawlessly. The app that controls the system is well-designed and very easy to use. I highly recommend this company.

My wife's business used this company and she was duped into a predatory long-term contract. When…read moreshe passed away from cancer and the business went under, they heartlessly tried to extort a large payment out of me, calling a collections agency to harass me at all hours of the day. Deeply saddened by the complete lack of customer service.

in my opinion, they far far away from them. they installed a…read moresustem that does not work. its been days and i cant get a hold of any tech this has been hell!!

They came and installed. After that trying to get service from them is a nightmare. I spent a lot…read moreof time trying to reach them. By phone, and by text. I only had the system for about one month and it's not operating properly. We have high end equipment to protect and want to be sure that our system is working properly. We changed from our existing alarm company for 15 years and now we are very disappointed. I've tried so many times and asked that they send a technician and they do not respond. Be careful.Apparently they are associated with Brinks security but Brinks security just tells me I have to contact them because they are one of their partners.

We purchased a Garaga door in 1993 from the Door Doctor. There have been two previous spring…read morefailures and each time the service technician came and replaced the springs, only charging us for labour as the parts were covered by the lifetime warranty from the Door Doctor as we were the original purchasers. The expectation is that people will move frequently and the warranty will end. Well, yesterday another spring failed and now the Door Doctor is trying to change the warranty and tell us that the warranty is no longer valid as we did not bring them in to lubricate the springs and rollers. The contract only specifies that lubrication needs to be done, and as the last technician showed me what to do, I have done so spring and fall. Nowhere does it say the lubrication needs to be done by them, only that repairs need to be done by the company. We have gone round and round on circular arguments where they are refusing to honour the warranty. The company that was once honourable has changed under new ownership. my request to speak to someone who would honour the warranty was denied by Service. Why would a company expect me to bring them in and pay full price for their services when they have displayed a lack of integrity?

This seems to be a franchise: the truck which came had a different name on it, not 'Door Doctor',…read morethough that is how they answered the phone. Main office appears to be in Markham; I am in central Toronto downtown. The main thing is that the technician knew his stuff and was quick and efficient. Work is guaranteed for 30 days, parts etc. for 1 year. Less good: the price was higher than I would have expected (my bad, for not asking beforehand). Suggest you compare prices - I was charged $523 incl.hst, and that included a 'lube kit' for $18 (!) which he said was their special formula. I do feel I was taken advantage of. I am sure the same work could be done for a lot less money.

This past Wednesday, it was #serviceStarShoutout day. Just like Valentine's Day, showing your love…read moreand appreciation shouldn't just be done on a single day, but more consistently throughout the year. However, when it comes to some services, you hope that you don't show daily love, though, or it's a sign that something that shouldn't be serviced so often is likely broken! My shoutout is for Custom Door & Lock Service. I don't recall whether it has always had this name over the years. However, the lock and key services that it provides have been there all my life. The business is located on the northeast corner of Kingston Road and Victoria Park Avenue in the Beaches. Well, these days, it would be considered the upper Beaches, but that sounds snooty to me. Beachers aren't like that! It is located next door to Pizza Pizza, which has also always been there all my life. The high school that I attended was blocks away. I have fond memories after a music night at the school of coming here with my parents to grab a pizza before heading home to eat it after my performance. Ah, good times! My tastebuds weren't that sophisticated back then, but I loved it. Custom Door & Lock Service was our place to get keys cut. When we lived in the Beaches, we needed keys to our apartment and the mailbox downstairs. A few years later, a door lock was installed on the main door, so we needed additional keys. My dad had all our keys made here. We never had an issue with them not working. The folks here have always been courteous and helpful when my dad needed keys. I remember coming in with him to get keys done. They cut them right on the spot. I loved watching them cut them, which still makes me happy when I see keys being cut anywhere. This place continues to offer after-hours lock and key support. If you accidentally lock yourself out of your home, they provide emergency services to get you back in your own home. Luckily, we have never had to use them, but it's peace of mind knowing that they are available. This place is still closed on weekends. If you can wait for getting new keys on Monday, you're good. Parking is limited. I recommend parking on either Kingston Road or a side street. There are a few spots behind Pizza Pizza. Alternatively, there's a parking lot across the street where there are more retail businesses. I often drive along Kingston Road to head downtown and pass by this store. I'm glad that it has endured over the decades, which shows how important it is to the Beaches and the quality of its services. (281)

This guys did an a-ok job on a door for me recently…read more The door was sticking and the door knob and deadbolt were pretty tired too. I found them by searching on the web. Gave them a call and explained what I needed so they asked me to send some pics of the issues. I got them done right away and sent them in email. I heard back within a couple of hours. Very prompt and friendly! I then stopped by the next day and picked up a nice looking lockset and talked with the tech there about when they could come for installation. We arranged a time for them to come - they were on time and did a great job! No more sticky door and a wonderful lock and door that closes and locks properly. Totally recommend them.