I don't usually write reviews but this company really went out of their way to take care of us…read more We've accidentally set off the alarm a couple times before, took me about half a minute to turn it off. Every single time, someone from LST would call me a couple seconds later to check in on me. Recently, LST called me again to tell me that I was due for a battery change. Funny thing is, I actually saw a light on my keypad the day before and was wondering what it was. The girl on the phone says that's the system's way of telling me that the battery is low. They sent someone to change the battery, and the light went away. My family and I have used different alarm companies in the past, but the way LST looks out for you is a cut above the rest. I've been with them for almost 2 years now and it's been great!

Ok, after maximum two and a half year of using their service, we got charged $120+tax for replacing…read morebatteries for the main units and the sensors. The cost of the main unit battery is major, the batteries on sensors are just AAs. I was told that the battery should last for a few years and opening and closing the doors with sensors wear out the batteries. This is understandable but i still feel like scammed somehow. Not remembering being told during installation. The technician was in my house for 15 minutes ish.

This company is garbage and does not even know how to communicate respectfully to individuals. They…read moreare rude, arrogant, and disrespectful. I would never recommend them in a million years. What a horrible company.

From the owner: We offer top-notch and professional concierge services to condominiums focusing on the clients'…read moreneeds and interests. We offer parking management, parking access control, traffic control and safe parking directions to residents & employees. With construction guards, we keep a round the clock watch on the traffic control, access control and parking control. Our on-site security guards are monitored and required to call-in regularly to our 24-hour dispatch center staff. We offer mobile patrol service to commercial and industrial clients with a custom security program to improve safety. Our trained and licensed security guards can keep a watch on anything, from a condo to an under-construction site. Please contact us to request a proposal or for any further information we may assist you with.

These guys have no respect for your time. I scheduled an appointment at 11:30 and it did not…read morehappen until 12:10. Also the man I met with could not remember things I had told him 10 seconds before; it was like he was just going through the motions and not actually paying attention to the words coming out of my mouth. Honestly the whole experience was really unprofessional, including the receptionist.

From the owner: Canada’s highest award-winning security company that is focussed on an exceptional customer…read moreexperience. Iron Horse Security is a well-established award-winning security company that has security personnel who are well qualified in not only the security essentials but also in de-escalation training, specializing in Customer Centric services. Along with it, Iron Horse has a long and diverse list of clients. We have a team of people who are capable of adapting to any situation that might arise on the spot, but also do so with the utmost professionalism and compassion. Iron Horse Security has clear and defined core values, the resulting service they deliver is very closely aligned to the type of guest experience taught at the Disney Institute, but with safety and security at the forefront. That’s the service you can count on from Iron Horse, a year over year improvement in guest experience through a continual learning program of ongoing training and testing through a clear and direct customer centric service.